CEM OZTAS

Aftersales Manager at SAFKAR
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Contact Information
us****@****om
(386) 825-5501
Location
Turkey, TR
Languages
  • Spanish Elementary proficiency
  • English Full professional proficiency

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Credentials

  • Crafting and Executing Strategic Planning-TAYSAD 2010
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  • Internal Quality Audits -ISO/TS 16949:2002-
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  • Quality Management System Basic Training-ISO/TS 16949:2002-
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Experience

    • Türkiye
    • Automotive
    • 1 - 100 Employee
    • Aftersales Manager
      • Jan 2018 - Present

    • EXPORT SALES SUPERVISOR
      • Jan 2014 - Jan 2018

      •Sell and market transport air conditioners and refrigeration units & spare parts to global dealers & services •Prepare export documentations, review and approve them for compliance •Responsible for support, solution and pricing of transport air conditioners and refrigeration units & spare parts •Coordinate with planning and purchasing department on delivery of orders •Identify, Manage and Secure existing and new account and continue to maintain a high level of units & spare parts… Show more •Sell and market transport air conditioners and refrigeration units & spare parts to global dealers & services •Prepare export documentations, review and approve them for compliance •Responsible for support, solution and pricing of transport air conditioners and refrigeration units & spare parts •Coordinate with planning and purchasing department on delivery of orders •Identify, Manage and Secure existing and new account and continue to maintain a high level of units & spare parts sales •Study on enquiries received and analyze on potential market for new products •Attempt to convince existing clients to increase their purchases from the company or search for new clients •Design all required marketing and sales program for assign territory and maintain knowledge on all competitor products and participate in various exhibitions

    • After Sales and Spare Parts Sales Department Supervisor
      • Jul 2006 - Jan 2014

      SAFKAR Izmir, TURKEY After Sales and Spare Parts Sales Department Supervisor July 2006-present •Provide technical support to company’s domestic & global services regarding transport temperature control systems •Diagnose and rectify malfunctioning on transport temperature control systems •Perform technical training to global dealers & services regarding basic cooling, service processes and troubleshooting of transport air conditioners and refrigeration units. •Evaluate warranty… Show more SAFKAR Izmir, TURKEY After Sales and Spare Parts Sales Department Supervisor July 2006-present •Provide technical support to company’s domestic & global services regarding transport temperature control systems •Diagnose and rectify malfunctioning on transport temperature control systems •Perform technical training to global dealers & services regarding basic cooling, service processes and troubleshooting of transport air conditioners and refrigeration units. •Evaluate warranty claims of global services and submit feedback and report to related departments •Initiate preventive and corrective actions, make them implemented, monitor and control their results •Travel abroad and prepare technical business trip reports and submit to the board of directors •Enlarge global dealers & services network by finding new contact points and enterprises •Supervise, manage and monitor bus air conditioners and truck refrigeration units installation on different projects •Sell and market transport air conditioners and refrigeration units spare parts to global dealers & services

  • Cerrahgil Group of Companies
    • İstanbul(Company Headquarter-Job involves travelling aroud the world)
    • Oceangoing Second Engineer
      • Jul 2005 - May 2006

      •Supervised and oversaw a bulk carrier engine crew •Overhauled and repaired all mechanical equipment on a bulk carrier •Prevented, identified and solved malfunctioning for flawless navigation •Conducted analytical, environmental, operational, or performance studies in order to develop designs for products, such as marine engines, equipment, and structures. •Directed and kept records of the repair and maintenance of the ships' equipment. •Supervised and oversaw a bulk carrier engine crew •Overhauled and repaired all mechanical equipment on a bulk carrier •Prevented, identified and solved malfunctioning for flawless navigation •Conducted analytical, environmental, operational, or performance studies in order to develop designs for products, such as marine engines, equipment, and structures. •Directed and kept records of the repair and maintenance of the ships' equipment.

  • Cerrahgil Group of Companies
    • Company Headquarter:Istanbul- Job Specification involves all around world
    • Oceangoing Marine Engineer
      • Oct 1997 - Oct 2000

      Oceangoing Marine Engineer •Overhauled and repaired all mechanical equipment on a bulk carrier •Prevented, identified and solved malfunctioning for flawless navigation •Evaluated operation of marine equipment during shakedown cruises. Oceangoing Marine Engineer •Overhauled and repaired all mechanical equipment on a bulk carrier •Prevented, identified and solved malfunctioning for flawless navigation •Evaluated operation of marine equipment during shakedown cruises.

Education

  • West Texas A&M University
    MBA, General Business
    2001 - 2003
  • Istanbul Technical University
    MARINE ENGINEERING, MARINER ENGINEER
    1993 - 1997

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