Celso Costa
Sales Team Leader at Simply Conveyancing- Claim this Profile
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English Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Sports Coaching & Development
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Experience
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Simply Conveyancing
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United Kingdom
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Legal Services
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100 - 200 Employee
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Sales Team Leader
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Apr 2015 - Present
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Business Development Manager Skills and Qualifications: Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
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Q Hotel + Spa
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Hospitality
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1 - 100 Employee
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Reception Manager
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Apr 2014 - Apr 2015
• Provided hands-on leadership and accountability to the front office and communications department. Conducted interviews, and hired qualified applicants. Designed and implemented training for employees. • Increased overall guest satisfaction in first few months which resulted in becoming the most improved hotel in company for 2014 by executing developed standards of performance, and holding staff accountable for service excellence. • Increased problem resolution by training staff on proper follow-up guidelines and procedures when guests reported problems. • Developed and implemented processes to ensure arrival/departure process adhered to company standards. • Improved team atmosphere by motivating and inspiring employees to take pride in their jobs.
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De Vere
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United Kingdom
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Hospitality
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300 - 400 Employee
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Reception Supervisor
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2010 - 2013
Ensuring the smooth running of reception, ensuring adequate cover at all times, ensuring that group and individual tasks are performed: - Meeting and greeting all clients - Managing the efficient booking of all meeting rooms within the firm - Liaising with AV & IT departments to resolve any meeting room related technology problems that may arise. Compile regular management information reports - Liaising with facilities helpdesk. - Providing input for probation and formal performance appraisal discussions in line with firm's guidelines. - Dealing with basic Health and Safety requirements, including first aid and fire and emergency procedures. - Preparation of team rota's ensuring sufficient cover at all times - Inductions for all new starters within the team
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Education
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2007 - 2010
The Manchester Metropolitan University
Sports Coaching & Development, Sports and Exercise
Community
