Marcella Sanches

Professora de inglês at PUC Minas
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Contact Information
us****@****om
(386) 825-5501
Location
Belo Horizonte, Minas Gerais, Brazil, BR
Languages
  • Inglês Full professional proficiency
  • Italiano Elementary proficiency
  • Espanhol Professional working proficiency
  • Francês Elementary proficiency
Skills

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Filipe Borges

Marcella é prestativa e atenciosa em relação as entregas, dinâmica e empática no trato com as pessoas. Ao longo do nosso projeto juntos pude perceber sua natureza bondosa e questionadora, de forma positiva me fazia refletir em como as definições foram estabelecidas e para qual propósito. A partir disso foi possível adaptar a implementação observando a necessidade do projeto e do público alvo, mitigando atritos e reduzindo o tempo para completa adesão da equipe. Marcela é capaz de se adaptar, criar vínculos e somar em qualquer equipe de trabalho, rapidamente se torna referência para os pares e líderes.

Laura Gontijo

A Marcella é uma profissional super competente e engajada nas suas atividades, possui vasto conhecimento sobre metodologias ágeis, design thinking e PMO. Capaz de gerir projetos de alta complexidade focando principalmente na experiência do cliente e no cumprimento de prazos. Além de ser uma pessoa com excelentes habilidades interpessoais.

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Credentials

  • Estudos Feministas Latino-Americano - Grupo de Estudos
    PUC Minas
    Jun, 2023
    - Oct, 2024
  • Business Partner Experience
    LEADERRH - Gestão Estratégica de Recursos Humanos
    Mar, 2022
    - Oct, 2024
  • Jornada do Candidato
    Universidade Presbiteriana Mackenzie
    Dec, 2021
    - Oct, 2024
  • O Que Há de Novo no Direito do Trabalho - Curso de Extensão
    Centro Universitário de Belo Horizonte
    Dec, 2021
    - Oct, 2024
  • Bootcamp Agile Expert
    Instituto de Gestão e Tecnologia da Informação
    May, 2021
    - Oct, 2024
  • Inteligência Emocional
    Escola Conquer
    May, 2021
    - Oct, 2024
  • Introdução à Programação com Python
    Kenzie Academy Brasil
    Feb, 2021
    - Oct, 2024
  • Six Sigma Yellow Belt
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Dec, 2020
    - Oct, 2024
  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Nov, 2020
    - Oct, 2024
  • Design Thinking e Design Sprint
    Localiza
    Apr, 2020
    - Oct, 2024
  • Gestão para Resultados
    Falconi
    Jan, 2019
    - Oct, 2024
  • Marketing de Conteúdo
    Rock Content
    Dec, 2016
    - Oct, 2024

Experience

  • PUC Minas
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • Professora de inglês
      • Feb 2023 - Present

      Aulas de Inglês Básico I para beneficiários do Projeto de Extensão Beira Linha da PUC-MG oferecido principalmente à comunidade do Bairro São Gabriel em Belo Horizonte. Criação de cronograma, confecção de material, ministração das aulas, controle de presença, etc. Aulas de Inglês Básico I para beneficiários do Projeto de Extensão Beira Linha da PUC-MG oferecido principalmente à comunidade do Bairro São Gabriel em Belo Horizonte. Criação de cronograma, confecção de material, ministração das aulas, controle de presença, etc.

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Human Resources Analyst
      • Mar 2022 - Present

      Team leader in a project to improve HR processes, identifying gaps and analyzing improvement points to increase productivity. Support to Recruitment team. Business Transformation Focal, responsible for updating and analyzing the tools. Daily contact with clients and colleagues from different nationalities. Also responsible for the Great Place to Work Brasil cell of the project, suggesting engagement and motivation actions, replicating others already established, as well as evaluating points for improvement regarding the employee's experience. Worked items: Promotion; resignation; resumes review; support and changes to employee work and personal information; validation and retention of performance, health and personal documents, among others. Show less

  • Escola Estadual Adalberto Ferraz
    • Belo Horizonte, Minas Gerais, Brasil
    • Estagiária de Psicologia em Educação
      • Feb 2023 - Jul 2023

      Acompanhamento e observação de atividades escolares de uma turma do 6º ano integral, com intervenções psicossociais visando construir e fortalecer identidade e vínculos sociais dos participantes, com foco na violência. Acompanhamento e observação de atividades escolares de uma turma do 6º ano integral, com intervenções psicossociais visando construir e fortalecer identidade e vínculos sociais dos participantes, com foco na violência.

  • Thanatology League of UniBH (LAMPT)
    • Belo Horizonte, Minas Gerais, Brasil
    • Communications Coordinator
      • Feb 2022 - Jul 2022

      Responsible for the league's communication strategies. Member, conducting research and participating in debates. Responsible for the league's communication strategies. Member, conducting research and participating in debates.

  • Localiza&Co
    • Brazil
    • Travel Arrangements
    • 700 & Above Employee
    • Junior Management Analyst
      • Jun 2018 - Jun 2020

      Product Owner during the implementation of the new Performance Assessment system; Leaders and disseminators training on its correct implementation, in addition to guaranteeing Management Contracts with SMART goals for all more than 10,000 employees; Participation in the redesign of the Collaborator's Journey and some projects that emerged from there, such as Onboarding; Creation of Management Reports and Standard Operating Procedures; Application of the PDCA method and quality tools to support assertive decision-making and continuous improvement of results. Show less

    • Bilingual Loyalty Program Assistant
      • Nov 2017 - Jun 2018

      Relationship with customers focusing on their experience; Responsible for the relationship with Hertz regarding loyalty programs, seeking to solve problems and issues due to the partnership between companies; Monitoring the satisfaction of customers from Hertz in Brazil, as well as their needs and problems; Analysis of satisfaction surveys, with emphasis on converting detractors into promoters (NPS), acting strongly in winning back and loyalty; Responsible for analyzing the customer base, defining the persona and approach for distributing invitations to cultural events. Show less

  • Direcional Engenharia
    • Brazil
    • Construction
    • 700 & Above Employee
    • Junior Sales Administration Analyst
      • Apr 2015 - Jul 2016

      Mapping and analysis of commercial trades; Market research; Cost analysis of sales stands; Analysis, follow-up and verification of project's bank documents; Pricing tables updates; Analysis of expenses and release of funds for sales stands; Creation and updates of management panels of results and sales reports; Follow-up of sales at commercial events; Responsible for training and coordinating apprentices; Periodic monitoring of consultants' results. Mapping and analysis of commercial trades; Market research; Cost analysis of sales stands; Analysis, follow-up and verification of project's bank documents; Pricing tables updates; Analysis of expenses and release of funds for sales stands; Creation and updates of management panels of results and sales reports; Follow-up of sales at commercial events; Responsible for training and coordinating apprentices; Periodic monitoring of consultants' results.

  • Elvira Matilde
    • Belo Horizonte and Region, Brazil
    • E-commerce Coordinator
      • Jun 2014 - Mar 2015

      Scope creation, investment values and project concept; Definition of suppliers and related decision-making, ensuring the improvement, update and integration of the platform; Creation and consolidation of shipping tables; Creating actions and campaigns on social media; Scheduling, preparation and monitoring of product photo sessions; Registration of products in the store; Updating banners and promotions; Project management; Customer and after-sales service; Approval, control and dispatch of orders; Separation of products and gifts; Invoicing, packaging and shipping. http://www.compreelviramatilde.com.br/ Show less

  • Grupo Pullmantur
    • Spain
    • Travel Arrangements
    • 500 - 600 Employee
    • Asst. Waitress - International Experience
      • Dec 2012 - Aug 2013

      Work aboard one of the company's cruise ships with international routes, serving passengers of various nationalities as an assistant waitress in all of its restaurants. Work aboard one of the company's cruise ships with international routes, serving passengers of various nationalities as an assistant waitress in all of its restaurants.

Education

  • Pontifical Catholic University of Minas Gerais
    Graduation, Psychology
    2021 - 2025
  • Senac Minas
    Master of Business Administration (MBA), Strategic People Management
    2017 - 2020
  • Pontifical Catholic University of Minas Gerais
    Graduation, Business Administration
    2010 - 2016

Community

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