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Celine Grosch profile image

Celine Grosch

Food and Beverage Manager - Four Points by Sheraton Kelowna Airport at Argus Hospitality Group
Intro Book
Customer-focused hospitality professional with sales and customer service experience.
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Location
Kelowna, British Columbia, Canada, CA
Languages
  • English -
Skills
  • Customer Oriented
  • Organized Multi Tasker
  • Friendly And Helpful
  • Skilled Upseller
  • Team Player
  • Show all
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Bio

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Celine Grosch is a customer-focused professional with experience in hospitality, sales, and customer service. She has worked as a Food and Beverage Manager, Assistant Restaurant Manager, and Server in various establishments. Celine holds a certification in WHMIS and has improved her communication skills through Toastmasters Speech Craft.

Credentials

  • Johnson Diversey WHMIS
    -
  • Serving It Right
    -
  • Toastmasters Speech Craft
    -

Experience

  • Argus Hospitality Group
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Manager - Four Points by Sheraton Kelowna Airport
      • Jun 2023 - Present

    • Assistant Restaurant Manager - Eldorado Resort
      • Oct 2022 - Jun 2023

  • Kelowna Chamber
    • Kelowna, British Columbia, Canada
    • Program and Member Services Lead
      • Jun 2022 - Dec 2022
      • Kelowna, British Columbia, Canada

  • The Train Station Pub
    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Bar Manager
      • Mar 2022 - May 2022

    • Manager
      • Jun 2021 - Mar 2022

    • Bartender
      • Mar 2021 - Mar 2022

  • Okanagan Beach Club Resort
    • Bartender
      • Apr 2020 - Sep 2020

  • Nixon Wenger LLP
    • Vernon, British Columbia, Canada
    • Trial Coordinator
      • Apr 2016 - Aug 2020
      • Vernon, British Columbia, Canada

  • 1609 Restaurant and Lounge
    • Vernon, British Columbia, Canada
    • Server
      • Nov 2015 - Mar 2020
      • Vernon, British Columbia, Canada

  • Predator Ridge Resort
    • Vernon, British Columbia, Canada
    • Bartender
      • May 2019 - Oct 2019
      • Vernon, British Columbia, Canada

  • Davison Orchards
    • Vernon, British Columbia, Canada
    • Retail Support
      • May 2015 - Oct 2017
      • Vernon, British Columbia, Canada

  • Kidston & Company LLP
    • Vernon, British Columbia, Canada
    • Receptionist / Junior Legal Assistant
      • Apr 2015 - Apr 2016
      • Vernon, British Columbia, Canada

  • Ricky's All Day Grill
    • Vernon BC
    • Server/Supervisor
      • Jan 2013 - Jan 2015
      • Vernon BC

      Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues. Resolved guest complaints promptly and professionally.Mastered Point of Sale (POS) computer system for automated order taking. Completed weekly liquor inventory and orders, as well as weekly schedules.

  • Save On Foods Inc
    • Vernon BC
    • General Clerk
      • Feb 2013 - Mar 2013
      • Vernon BC

      Communicated clearly and positively with co-workers and management. Ensured that shelves were kept stocked with fresh items. Helped guests retrieve the items they needed. Kept produce and bulk departments stocked and rotated properly. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and cleaning sinks.

Education

  • Vernon Christian School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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