Experience

Arts And Melon

• Lebanon
• Entertainment Providers
• 1 - 100 Employee

• Event Coordinator

  • Jun 2022 - Present

  • Meeting with clients to discuss their needs and further planning meetings• Meeting with venue staff, caterers, etc. for planning• Creating schedules for employees needed for each event• Communicating to clients any updates, concerns, and arranging details• Attending events to supervise and make sure everything goes as planned• Solving problems that may arise during events• Following a strict budget • Meeting with clients to discuss their needs and further planning meetings• Meeting with venue staff, caterers, etc. for planning• Creating schedules for employees needed for each event• Communicating to clients any updates, concerns, and arranging details• Attending events to supervise and make sure everything goes as planned• Solving problems that may arise during events• Following a strict budget



Wilo Group

• Germany
• Machinery Manufacturing
• 700 & Above Employee

• Administrative Assistant

  • Nov 2021 - Jun 2022

  • Answering incoming calls, taking messages, and re-directing calls as required• Greeting and assisting walk-in customers• Data entry, including but not limited to: stock management, invoicing, issuing receipts• General office management such as ordering stationery and consumables• Providing administration support to the branch manager• Coordination with the head office and workshop regarding purchase orders, sales orders,collections, and transfers • Answering incoming calls, taking messages, and re-directing calls as required• Greeting and assisting walk-in customers• Data entry, including but not limited to: stock management, invoicing, issuing receipts• General office management such as ordering stationery and consumables• Providing administration support to the branch manager• Coordination with the head office and workshop regarding purchase orders, sales orders,collections, and transfers



Kiddos E-Commerce

• Operation Specialist / Customer Service Support

  • Mar 2021 - Oct 2021

  • Review and rectify data that has deficiencies, incompatibilities or errors and double check the output• Apply data program techniques and procedures• Sell products, services and handle product recalls• Resolve customer complaints via phone, Email or Social Media• Follow up with clients after they receive their order • Review and rectify data that has deficiencies, incompatibilities or errors and double check the output• Apply data program techniques and procedures• Sell products, services and handle product recalls• Resolve customer complaints via phone, Email or Social Media• Follow up with clients after they receive their order



Libano-Suisse Insurance Company

• Lebanon
• Insurance
• 100 - 200 Employee

• Assistant Manager

  • Sep 2020 - Feb 2021

  Assisted 2 Managers with the following:• Weekly Feedback for Multiple Insurances• Review and Update insurance policies for clients• Fill insurance paperwork such as claims and others• Support Managers in drafting insurance reports Assisted 2 Managers with the following:• Weekly Feedback for Multiple Insurances• Review and Update insurance policies for clients• Fill insurance paperwork such as claims and others• Support Managers in drafting insurance reports



Chopstix Group

• United Kingdom
• Restaurants
• 100 - 200 Employee

• Receptionist

  • May 2017 - Apr 2020

  • Manage and organize client seating/reservations• Manage front desk by handling incoming calls, greeting and attending to customers needs• Check restaurant’s emails and respond to them accordingly• Escalate reported issues to Management only when necessary• Collaborate with the other restaurant staff members, Management and suppliers to ensure that customer complaints are properly attended to in a timely manner • Manage and organize client seating/reservations• Manage front desk by handling incoming calls, greeting and attending to customers needs• Check restaurant’s emails and respond to them accordingly• Escalate reported issues to Management only when necessary• Collaborate with the other restaurant staff members, Management and suppliers to ensure that customer complaints are properly attended to in a timely manner



Pikasso

• Lebanon
• Advertising Services
• 1 - 100 Employee

• Marketing Analyst

  • Jun 2016 - Sep 2016

  • Collect and Analyze sales data in order to prepare marketing reports• Conduct market research• Develop marketing agendas• Post and process journal entries• Issue Invoices and Receipts• Manage Petit Cash • Collect and Analyze sales data in order to prepare marketing reports• Conduct market research• Develop marketing agendas• Post and process journal entries• Issue Invoices and Receipts• Manage Petit Cash