Celia Serrano

Community Health Worker at Family First Health
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Contact Information
us****@****om
(386) 825-5501
Location
York County, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Community Health Worker
      • Oct 2020 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Office Coordinator
      • May 2017 - Present
    • Retail
    • 700 & Above Employee
    • Business Analyst, Paid Time Off
      • Sep 2010 - May 2017

      Manage and administer 150 plus union and non-union paid time off plans for our 90,000 associates across 4,600 stores within the East and West Coast. Run weekly queries via AS400 Infinium to ensure the integrity of our paid time off plans. Research anomalies to determine if global issue or an isolated issue. Strategize and recommend a corrective action plan for system issues regarding our paid time off plans and collaborate with our IT team for programming a fix. Review ratified collective bargaining agreements, acquisitions, or state mandates regarding new vacation or paid sick leave laws and recommend implementation methods. Collaborate with our IT team in testing, promoting, and then preforming regression test of new plans. Coordinate training sessions using power point, in order to coach and communicate changes within our paid time off system, with Payroll Shared Services, and our Senior Management teams at our Region offices. Also, participate in Human Resource Managers training orientations. Review paid time off exception request and recommend solutions that promote cost savings, and adhere to company policy. Analyzed and monitored employment eligibility forms (I-9 form) and their supporting documentation to ensure they meet the requirements imposed by E-Verify, Department of Homeland Security and the Social Security Administration Coached and communicated with retail stores’, district office’s and distribution center’s management teams of the importance of obtaining a proper I-9 form and supporting documentation Created an Access database for our Kronos team to assist in documenting and troubleshooting recent upgrade challenges On various occasions I have serve as a Spanish speaking translator for various departments Show less

    • Insurance
    • 1 - 100 Employee
    • Executive Assistant/ Run-Off Team
      • Oct 2009 - Apr 2010

      Executive Assistant to the Chairman of the Board and Chief Executive Officer on the Run Off team at Lincoln General Insurance Entered and maintained all requests for paid time off, approved time cards within our Kronos electronic system prior to payroll Responsible for making travel arrangements Created power point presentations Responsible for keeping the President and CEO organized Entrusted with very sensitive and confidential company information Executive Assistant to the Chairman of the Board and Chief Executive Officer on the Run Off team at Lincoln General Insurance Entered and maintained all requests for paid time off, approved time cards within our Kronos electronic system prior to payroll Responsible for making travel arrangements Created power point presentations Responsible for keeping the President and CEO organized Entrusted with very sensitive and confidential company information

    • Senior Intercultural Associate
      • Apr 2002 - Dec 2008

      Was relocated from New York to Arizona to recruit train, and manage newly hired administrative staff Introduced and executed a Reward and Recognition program to management for recognizing our associates’ hard work throughout the year. Received approval from Senior Executives and the program was put into place Collected, compiled and entered necessary documentations for the Intercultural; International Service Delivery; Oracle accounts payable and the Oracle billing teams when needed Maintained the data integrity and protected the privacy of our Intercultural clients Maintained and updated the departments Business Continuity plan and the Pandemic plan for Intercultural Worked closely with management in order to provide team leadership and make recommendations on other team members’ attributes and recognized where their skills could be best utilized for the better of the organization Per recommendations from associates on our yearly Associate Engagement Survey, the executive teams selected several associates to think of ways to respond to the survey and help boost employee morale. I was fortunate to be selected. I started the following committees, Take our Children to Work Day, and Life of a File. As Committee Leader I planned and organized our yearly Take our Child to Work Day and Life of a File events. I also oversaw and delegated task to committee volunteers. Show less

Education

  • York Career Institute
    Associate’s Degree, Specialized Business
    2010 - 2012

Community

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