Celia Reyes
Customer Service Clerk at Polynesian Cultural Center- Claim this Profile
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Bio
Experience
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Polynesian Cultural Center
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United States
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Leisure, Travel & Tourism
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700 & Above Employee
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Customer Service Clerk
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Front Office Intern
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Jun 2011 - Aug 2011
• Revise and edit company loyalty points for guest• Prepared memos, policy paperwork, emails, projects and reminders for managers• Built monthly and weekly spreadsheets to calculate associate upsells and late checkouts
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Hostess
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Apr 2010 - Jul 2010
• Welcomed over 100 guests daily, accountable for answering phone calls and forwarding messages• Oversaw cleanliness of restaurant entrance and ensured condiments were well stocked• Managed and updated wait list for up to 3 hours on weekends and arranged proper seating for 400+ guests
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Server
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Nov 2008 - Aug 2009
• Monitored 30+ customer orders and presented entrees within a 4 hour shift • Explained menu options and promoted various dessert items• Delegated closing duties involving cleaning and sanitizing food lines while ensuring proper sanitary procedures
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Education
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2010 - 2011
Brigham Young University of Hawaii
Bachelor of Science, Hospitality/Tourism Management, Hospitality Track -
2009 - 2009
The University of Texas at Tyler
General Education Classes
Community
