Experience

hameln pharma ltd

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Quality Manager

  • Jun 2021 - Present

• Medical Affairs

  • Mar 2018 - Jun 2021



Fannin Ltd

• Ireland
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Sales and Marketing Administrator

  • May 2017 - Feb 2018

  Sales Administrator & Complaints Coordinator, Fannin UK Ltd - Skintact Division, Stroud • Processing sales orders for medical devices on SAP, with meticulous attention to detail• Responding to customer queries, by email and telephone• Managing customer complaints, product recalls and assuring product quality • Assisting territory sales representatives with quality investigations• Liaising with global manufacturers and obtaining quality reports for customers• Regularly updating ProQuis, the online quality control system, with complaint progress• Storing and protecting complaint data and correspondence for company records



Cikananga Wildlife Rescue Centre

• Volunteer Coordinator

  • Jul 2016 - Jul 2016

  Planning and coordinating the weekly schedules for the volunteers and local staffIntroducing volunteers to the site and its regulations Guiding the volunteers in new tasks and teaching them basic Bahasa IndonesianOrganising and overseeing team work activities Planning and coordinating the weekly schedules for the volunteers and local staffIntroducing volunteers to the site and its regulations Guiding the volunteers in new tasks and teaching them basic Bahasa IndonesianOrganising and overseeing team work activities



Zackry's Guesthouse

• Receptionist

  • Apr 2016 - May 2016

  Checking in guests, taking payments and updating the online check in systemGiving information on the guesthouse facilities, rules and answering queries about the local area.Selling various tours and services to the guests, in return for a commissionCommunicating with various local tour operatorsMaintaining the bar and its suppliesCleaning and securing the premises after the last check in Checking in guests, taking payments and updating the online check in systemGiving information on the guesthouse facilities, rules and answering queries about the local area.Selling various tours and services to the guests, in return for a commissionCommunicating with various local tour operatorsMaintaining the bar and its suppliesCleaning and securing the premises after the last check in



Janssen Inc.

• Canada
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Undergraduate Research Intern

  • Sep 2013 - Sep 2014

  During my internship I carried out research into the effects of new and current drug treatments for Alzheimer's disease on the rodent brain. The responsibilities included:Designing, planning and executing new ideas and experimentsCarrying out all ex vivo and in vitro experiments to a high level of accuracy and precisionComplying with laboratory health and safety protocols and using specialist equipmentCollecting, analysing and interpreting dataStoring data in online databases in the form of reports and regularly presenting it at team meetingsWorking as a team and individually. Planning experiments to fit various team members' schedulesCollaboration with other departments to drive my project furtherWriting Masters level reports, literature reviews and presentations given to various audiences. Writing articles for the "Life at Janssen" blog from an intern's perspective



Assured Credit Services Ltd

• United Kingdom
• Financial Services

• Administration Assistant

  • Aug 2010 - Dec 2012

  Scheduling appointments for various departmentsAdministrative tasks using Sage databases and MS Office Generating management reports, invoices and debtor letters.Mediating between two parties (by telephone, email and letters) to reach payment agreements.Diverse marketing tasks, such as devising and carrying out marketing and advertising campaigns Scheduling appointments for various departmentsAdministrative tasks using Sage databases and MS Office Generating management reports, invoices and debtor letters.Mediating between two parties (by telephone, email and letters) to reach payment agreements.Diverse marketing tasks, such as devising and carrying out marketing and advertising campaigns