Artist

• Sep 2017 - Present

sales and education

• Sep 2017 - Present

Sales & Education

• Sep 2017 - Present

Makeup Artist

• Aug 2015 - Present

Makeup Artist

• Jul 2014 - Present

Supporting Brand in retail locations throughout the Bay Area

Associate Manager of People

• Oct 2013 - May 2014

 Promotes and models legendary service; creates a culture of hospitality in the store and salon Understands, manages and executes the GEM Program in accordance with company standards Provides coaching, training, and feedback to improve associates’ performance on a daily basis Manages sales floor and drives retail and salon sales by addressing guest concerns, coaching associates, and maintaining loss prevention guidelines Communicates corporate directives on a daily basis Tracks, analyzes, and leverages NPS results and guest comments  Demonstrates knowledge and passion for company products and services Addresses all guest concerns and questions promptly and with professionalism Schedules staff effectively in consideration of store traffic and key store initiatives Recruits, interviews, and hires non-management staff in accordance with company hiring policies and procedures, and using an online application tool Supervises the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting Ensures all company policies, standards, and procedures are consistently followed Promotes company sales and loyalty programs to meet or exceed goals in support of company initiatives and brand standards Maintains accountability for sales floor leadership, using key business and financial indicators to monitor individual and team progress

Brand Representative/ Nail Artist

• Jun 2013 - Oct 2013

Representative in Various locations throughout the Bay Area including San Jose, San Fransisco & Palo Alto. Create an exciting Atmosphere for clients Driving Sales with Product knowledge and training Executiing Successful Promotions and Special Events Meeting SPH goals Demonstrating Product to Clients  Using Current Fashion Trends and Seasonal palette to Increase sales

Brand Ambassador

• Feb 2013 - Oct 2013

Representing H2O+ Skincare through Ulta Cosmetics.  Educating Clientele on Skincare products  Being a role model and demonstrating excellent selling skills and customer service Executing successful promotions and special events/pre-sells/GWP’s Driving sales through customer clienteling Identifying and reducing shrinkage in area Meeting or exceeding SPH goal Providing a high level of customer service Building customer clientele base

Personal Assistant/Stylist

• 2012 - Mar 2013

On call stylist and makeup artist.Responsible for daily hair & makeup designSpecial occasion designLocation & travel requiredAdvise wardrobe selections for day to day as well as eventsMaintain various beauty regimens as requested

Cosmetologist

• Dec 2011 - Jun 2012

Aveda concept salon & Full service spa.Advise clients or customersApply creativity to art or design workAdhere to health &sanitation standardsAnalyze &treat clients skin condition Cut, color and permanently wave hairMaintain appointment calendarDemonstrate goods or servicesMaintain customer recordsKnowledge of principles and processes for providing customer and personal services. Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions.

Bar Manager

• 2010 - 2011

 Advise guests on cocktail & wine choices Prepare cocktail orders and wine orders Create & develop additional cocktails – alcoholic & non-alcoholic Maintain Bar area, stock and equipment including stock requirements / orders General bar duties where required Prepare drinks during special events eg. Weddings Promote special In House events eg. Winemakers Dinners, Cocktail evenings Be prepared to share and teach skills to fellow bar staff(essential as Bar Manager) Manage Bar areas inc. Stock Takes, order requirements

Fragrance Vendor

• 2002 - 2010

Represented multiple designer fragrance brands at various Macy's Locations in the Bay Area Meeting or exceeding personal sales per hour goals  Being a role model and demonstrating excellent selling skills and customer service  Executing successful promotions and special events/pre-sells/GWP’s  Driving sales through customer clienteling  Work with store management to optimize business to business  Achieving assigned $ line goal  Identifying and reducing shrinkage in area Meeting or exceeding SPH goal  Thanking each customer by name following a purchase  Handling each transaction efficiently and accurately  Providing a high level of customer service  Building customer clientele base

Beauty Consultant

• 2006 - 2008

Assisted & helped clients & customers to mend appearance and well-being. Advised clients & customers on various bath and beauty products suited on them. Advertised & marketed new beauty products to clients. Demonstrated and recommended cosmetics and skin care products to meet the customer's needs. Built great customer relationships to maximize sales and encourage repeat business. Achieved sales targets and grew business through relationship building. Provided and rendered advice to customers. Increased guest confidence, the company and its products. Provided feedback on product range, packaging, pricing, promotions, and environment.

Assistant Sales Manager

• 2004 - 2006

 Actively and aggressively approach customers to sell T-Mobile products Effectively evaluate customers’ potential needs for wireless services and products and make appropriate recommendations Meet sales goals and exceed daily activation numbers Maintain schedule, according to labor allowances Demonstrate a strong understanding and enthusiasm of multiple wireless carriers’ products and services, promoting and selling wireless products and services to customers Assure proper appearance and functionality of POP displays and electronic equipment Consistently meet and exceed sales goals within the guidelines established Report daily on the number of customer contacts, closes sales and other metrics as required Strive to deliver a superior experience to the customer every day Develop positive relationships with store personnel and management