C. Eva Flood, MLitt, MBA

Teacher at Murray City School District
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Contact Information
Location
Salt Lake City, Utah, United States, US
Languages
  • French Professional working proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Teacher
      • Nov 2022 - Present

      After substitute teaching and becoming a long-term substitute for junior high Theater and 7th grade English, I will begin a full-time position teaching 7th grade College and Career Awareness and Foods & Nutrition for 8th and 9th grade. After substitute teaching and becoming a long-term substitute for junior high Theater and 7th grade English, I will begin a full-time position teaching 7th grade College and Career Awareness and Foods & Nutrition for 8th and 9th grade.

    • United States
    • Manufacturing
    • 500 - 600 Employee
    • Event Manager
      • May 2020 - Jun 2022

      In my role, I was accountable for overseeing venue and vendor contracts while meeting or surpassing event budget and time limitations. I also organized corporate and field communications for events to keep distributors up to date on the company's direction. • Designed and implemented various online and hybrid training events with up to 400 live and 2,000 virtual attendees successfully. • Organized and executed incentive trips to Mexico and Jamaica for up to 380 people. • Coordinated and managed speakers and staff schedules, internal training, and branded swag while supporting product launches and sales through events. Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Visitor Services Associate
      • Aug 2019 - Jun 2020

      In my former role, for better understanding, I informed visitors in English and French about the museum's objects and activities. By monitoring and regulating visitor effects, I regulated visitor flow throughout the museum and on the memorial plaza. · Established secure and inviting atmosphere for all visitors to ensure maximum visits. · Increased sales of tickets and audio guides by deploying strategic frameworks. In my former role, for better understanding, I informed visitors in English and French about the museum's objects and activities. By monitoring and regulating visitor effects, I regulated visitor flow throughout the museum and on the memorial plaza. · Established secure and inviting atmosphere for all visitors to ensure maximum visits. · Increased sales of tickets and audio guides by deploying strategic frameworks.

    • Belgium
    • 1 - 100 Employee
    • On-Call Client Service Representative
      • Feb 2018 - Apr 2020

      As a subject-matter expert in Christie's Policies, I provided great customer support and innovative solutions. I also researched auction estimate requests using both internal and external art databases. Weekly, I dealt with a high-volume phone queue and 500+ email enquiries. In addition, I worked with team to handle and avoid issues by utilizing customer input. I assisted the whole operations team with client interactions in French.

    • Gallery Assistant
      • Mar 2017 - Apr 2020

      During this experience, I liaise with multiple departments to plan exclusive gallery viewing appointments while ensuring secrecy for VIP clients. By monitoring live sales, I entered sales data to give a running record of auction results for publishing.• Produced thorough database of sale attendees for Client Strategy Teams by serving as assistant ticketing coordinator.• Assisted sales by registering customers and clerking during the event.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Accounts Assistant
      • Dec 2016 - Aug 2018

      During this experience, I managed and processed all customer purchases and refunds. I conducted a review of buying documentation to ensure compliance with documentation requirements. I interactively partnered with purchasing team to ensure that orders are accurate and delivered on time. In collaboration with the CFO, I ensured that all corporate transactions must be reconciled. During this experience, I managed and processed all customer purchases and refunds. I conducted a review of buying documentation to ensure compliance with documentation requirements. I interactively partnered with purchasing team to ensure that orders are accurate and delivered on time. In collaboration with the CFO, I ensured that all corporate transactions must be reconciled.

    • Artists and Writers
    • 1 - 100 Employee
    • Intern
      • Feb 2017 - Jun 2017

      In ArtLogic, I was in charge of the customer database. I greeted clients and addressed questions and concerns regarding paintings and artists in the lobby. I oversaw media relations point of contact, including preparing pitches and media invites. Furthermore, I used internal and external databases to find possible clients. I edited industry marketing materials is one of my responsibilities. In ArtLogic, I was in charge of the customer database. I greeted clients and addressed questions and concerns regarding paintings and artists in the lobby. I oversaw media relations point of contact, including preparing pitches and media invites. Furthermore, I used internal and external databases to find possible clients. I edited industry marketing materials is one of my responsibilities.

    • United Kingdom
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Intern
      • Oct 2016 - Oct 2016

      • Represented The Art Newspaper as a company ambassador at the Frieze London Art Fair. • Distributed special edition daily. • Responded to inquiries and sold limited editions and subscriptions. • Represented The Art Newspaper as a company ambassador at the Frieze London Art Fair. • Distributed special edition daily. • Responded to inquiries and sold limited editions and subscriptions.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Marketing Specialist
      • Sep 2014 - Jun 2016

      In this experience, I steered collaboration with many departments to plan exclusive gallery viewing appointments while ensuring secrecy for VIP clients. By handling live sales, I entered sales data to establish a continuing record of auction outcomes for publishing. • Achieved 12K followers on Facebook in less than one year despite solid competition by establishing and updating social media accounts. • Integrated social media, email marketing (CreateSend, Mail Chimp), and printed materials into a strategy plan. Show less

    • Education
    • 1 - 100 Employee
    • Student Recruitment Ambassador
      • May 2016 - May 2016

      •Supported the relationship between Christie’s Education and Art 16. •Promoted Christie’s Education Programmes.

    • Student Social Media Manager
      • Jan 2016 - Apr 2016

      •Curated and created content for several social media platforms. •Customised social media content to fit social media strategy.

    • Work Experience
      • Mar 2016 - Apr 2016

      • Worked with junior specialists to research, write, and edit copy and marketing materials for upcoming sales. • Researched origin, provenance, and authenticity of artworks. • Compiled information for business intelligence. • Aided in the cataloging of new artworks. • Worked with junior specialists to research, write, and edit copy and marketing materials for upcoming sales. • Researched origin, provenance, and authenticity of artworks. • Compiled information for business intelligence. • Aided in the cataloging of new artworks.

    • Human Resources
    • 1 - 100 Employee
    • Collections/ Chargeback Specialist & Risk Analyst
      • Mar 2013 - Sep 2014

      •Monitored accounts to prevent fraud and policy infractions. •Managed credit card disputes according to card brand regulations. •Recovered negative balances. Maintained confidential information. •Promoted from Customer Service to Collections to Chargeback Specialist to Fraud Analyst. •Created training books for previous posts held at company. •Monitored accounts to prevent fraud and policy infractions. •Managed credit card disputes according to card brand regulations. •Recovered negative balances. Maintained confidential information. •Promoted from Customer Service to Collections to Chargeback Specialist to Fraud Analyst. •Created training books for previous posts held at company.

    • ESL Teacher
      • Jun 2013 - Sep 2013

      •Prepared and taught English as a Second Language conversation and grammar classes to non-native speakers. •Followed six- week term curriculum including preparing and grading assignments. •Prepared and taught English as a Second Language conversation and grammar classes to non-native speakers. •Followed six- week term curriculum including preparing and grading assignments.

    • French Customer Service Associate
      • Mar 2011 - Nov 2012

      •Taught genealogy mastery by phone and email in French and English. •Translated and updated knowledge base and help articles. •Account, technical, and functional customer service. •Taught genealogy mastery by phone and email in French and English. •Translated and updated knowledge base and help articles. •Account, technical, and functional customer service.

    • United States
    • Religious Institutions
    • 700 & Above Employee
    • Missionary
      • Jul 2009 - Feb 2011

      •Organized and supervised the teaching of planned curriculum to people of all ages ranging from no knowledge to experts. •Prepared lessons based on needs of individual. •Tracked and recorded progress. •Organized and supervised the teaching of planned curriculum to people of all ages ranging from no knowledge to experts. •Prepared lessons based on needs of individual. •Tracked and recorded progress.

    • Italy
    • Design Services
    • 1 - 100 Employee
    • Sales Associate
      • Mar 2007 - Jul 2009

      •Responded to customer’s questions and concerns about products and store. •Offered creative solutions to maximize customer’s space and budget •Maintained clean and fun working environment •Conducted nightly ordering and replenishment •Responded to customer’s questions and concerns about products and store. •Offered creative solutions to maximize customer’s space and budget •Maintained clean and fun working environment •Conducted nightly ordering and replenishment

    • Office Manager/Assistant, Supervisor
      • Jan 2002 - Jul 2006

      •Performed data collection, in-store auditing, and product replacement at multiple locations. •Managed payroll, mailing and home office. •Maintained confidential information. •Performed data collection, in-store auditing, and product replacement at multiple locations. •Managed payroll, mailing and home office. •Maintained confidential information.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Telefunder, Office of Annual Giving
      • Oct 2005 - Dec 2005

      Reached out to former students and donors for donations to scholarship funds via telephone. Educated interested parties in fundraising efforts and plans of university. Reached out to former students and donors for donations to scholarship funds via telephone. Educated interested parties in fundraising efforts and plans of university.

Education

  • Western Governors University
    Master of Business Administration - MBA
    2022 - 2022
  • University of Glasgow
    MLitt with Merit, History of Art and Art World Practice in Fine and Decorative Arts from the Renaissance to Modernism
    2015 - 2017
  • Brigham Young University
    Bachelor of Arts (BA), European Studies/Civilization
    2008 - 2013

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