Cedric Ramos
Consultation Agent at Geek Squad at Best Buy- Claim this Profile
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Bio
Experience
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Geek Squad at Best Buy
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Consultation Agent
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Dec 2022 - Present
- Manage appointment-based queue system for incoming clients. - Provide clients with troubleshooting services and solutions regarding technology problems within standard operating procedures. - Handle sensitive customer information and prepare documentation for client appointments. - Partner with and maintain communication between clients, salesmen, consultants, and advanced repair agents. - Manage appointment-based queue system for incoming clients. - Provide clients with troubleshooting services and solutions regarding technology problems within standard operating procedures. - Handle sensitive customer information and prepare documentation for client appointments. - Partner with and maintain communication between clients, salesmen, consultants, and advanced repair agents.
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Education
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University of Wisconsin-River Falls
Bachelor's degree, Computer Science