Experience

/ Free Lance

• Photography
• 700 & Above Employee

• Digital Marketing Intern

  • Aug 2019 - Present



Al-Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Tenant Coordinator

  • Dec 2016 - Jun 2018

  RESPONSIBILITIES - TENANT RELATIONS COORDINATOR Primary contact and spokesperson with Doha Festival City Mall for tenants responsible for building relationships with key retail tenants. offering support and guidance in respect of compliance with DHFC SOP’s and working closely with tenants to Identify opportunities to drive up retail KPI’s through improved, Conversion, UPT, ATV, and best in class customer service and store presentation standards achieving this through regular business review meetings. Offer additional support to tenants by introducing brand exposure opportunities and exposure packages available throughout the mall. KEY ACHIEVEMENTS • Built trusted relationships with key retail tenants in the mall. • Identified opportunities for key tenants to improve retail KPI’s and achieved improved conversion by sharing feedback on service standards, staff product knowledge and store presentation. • By constantly reviewing and being aware of current retail market and global fashion trends I opened the opportunity to influence key tenant operational teams to review the product mix and introduce key collections not previously available in the mall. In turn this opened an opportunity for the store teams to push up the AVT • I built and developed the main reporting system for management business reporting and became responsible for the constant evolution of this in addition to analyzing and preparing and delivering tenant sales and footfall performance metrics to the management. • Through the collection and evaluation of tenant’s sales data trends, I was able to identify risks and areas of opportunity to be incorporated in the management reporting. • I Set up and managed a tracker for tenant insurance and achieved 100% insurance compliance from all tenants Show less



Mott MacDonald

• United Kingdom
• Civil Engineering
• 700 & Above Employee

• PROJECT CONTROLS ADMINISTRATOR- BUSINESS MANAGEMENT REPRESENTATIVE

  • Mar 2014 - Dec 2016

  RESPONSIBILITIES - BUSINESS MANAGEMENT REPRESENTATIVE Ensure Quality Management System process are established, implemented and maintained and report to the top management on the QMS performance and where improvements are needed. I was also responsible to ensure that everyone in the organization is aware of customer requirements KEY ACHIEVEMENTS • I was able to deliver the Internal /External Audit for BS EN ISO 9000-2015 for the company and received recognition for the same. To achieve this, I needed to ensure all SOP were in line fully compliant with the ISO requirements and constantly reaching out to project managers and administration teams to make sure that all requirements were met. • Assists in retrieval and transmission of files, records, data and documents for urgent work processing needs and Assists with Document Control - monitoring, recording and filing of documents under department's custody. • Assists with setting up, filling and updating backup document files • Assists in travel arrangements, logistics and travel visas for department team as and when necessary. • Established document coding structures for all documents Show less



Petrotec

• Qatar
• Oil and Gas
• 300 - 400 Employee

• PROJECTS and SALES ADMINISTRATOR

  • Feb 2012 - Feb 2014

  Responsibilities • Point of contact and communicate project status to all departments. • Create and maintain comprehensive project documentation, plans and reports • Ensure standards and requirements are met through conducting quality assurance test • Make sure that the projects run smoothly by tracking project process and timely communicating the status to the Project managers, as well as making sure that the project members communicate with each other • Involved in coordinating projects from inception to completion • Work with project manager to handle project issues as arise • Reports development of the projects to the project manager using spreadsheet reports. Responsibilities as Sales Administrator • Prepare purchases orders and send copies to the suppliers and to departments originating requests. • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary • Respond to the enquiries about order status, changes, or cancellations • Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliverables and other problem. • Review requisition orders to verify accuracy, terminology, and specifications • Prepare, maintain and review purchasing files, reports and price lists • Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers. • Track the status of requisition, contracts, and orders. • Calculate cost of orders and charge or forward invoices to appropriate accounts. Show less



RASCO CONTRACTING CORP

• United States
• Construction
• 1 - 100 Employee

• Office /Property Management Administrator

  • Mar 2005 - Apr 2010

  Responsibilities as Property Management Administrator • Assist Property Management in promoting, establishing and maintaining positive relations with the tenants and with the day-to-day operations of the property • Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information. • Notify Property Manager of repeat tenant complaints or unusual and/or unreasonable situations. • Provide high quality of customer service and take an active role in the tenant retention program. • Update and maintain current daily and emergency tenant contact lists and tenant information manuals. • Process correspondence with tenants, contractors and other third parties for Property Management staff. • Maintain and update insurance certificate files for all contractors performing work at the properties. • Execute prompt accurate billing of tenant work orders for billable services on bimonthly basis. • Assist in the maintenance of an organized updated manual and electronic filing system for all properties, invoices, purchase orders, vendors, invoices, tenant work order billings and other general files. • Assist with the scheduling of contractor work (ex: window washing) and coordinate with tenants. Responsibilities as Office Administrator • Assists office staff in maintaining files and databases • Prepares reports, presentations, memorandums, proposals and correspondence • Assigns jobs and duties to office staff as needed • Monitors office operations • Schedules appointments and meetings for executives and upper level staff • Serves as the go-to for office inquiries and conflicts • Manages staff schedules Tracks office supply inventory and approves supply orders • Assists in the preparation of department budgets and expenses Supervises all administrative personnel Show less



Agerico Export

• NCR - National Capital Region, Philippines

• Operations Administrative Assistant

  • Feb 1996 - Aug 2000

  Responsibilities as operations Manager • Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Oversee overall financial management, planning, systems and controls. • Management of agency budget in coordination with the Executive Director. • Development of individual program budgets • Invoicing to funding sources, including calculation of completed units of service. • Payroll management, including tabulation of accrued employee benefits. • Disbursement of checks for agency expenses. • Organization of fiscal documents. • Regular meetings with Executive Director around fiscal planning. • Supervise and coach office manager on a weekly basis. Show less