Cecilia Ortez
Patient Coordinator at Fairfax Radiology Centers- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
-
Fairfax Radiology Centers
-
United States
-
Medical Practices
-
100 - 200 Employee
-
Patient Coordinator
-
Jan 2023 - Present
Greets patients, obtains referral and indicates their arrival Registers patients accurately, efficiently and professionally to ensure data integrity and facilitate timely claims processing, as well as, collecting patient liabilities at point of service Creates accurate and complete accounts in information system by obtaining and verifying all necessary information Applies financial screening guidelines and payer requirements to secure financially collectible patient accounts Schedules and registers patients for any same day procedures utilizing the appropriate guidelines for the modality Escorts patients from entrance to dressing or exam rooms, and performs patient appointment confirmations and screenings Experience with medical insurance prior authorizations Communicates effectively and works cooperatively with others Demonstrates knowledge of customer service concepts and outpatient medical imaging center policies Show less
-
-
-
Bodies in Motion Physical Therapy
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Administrative Assistant
-
Jun 2022 - Jan 2023
• Scheduling patients and answering multi line telephones in a professional, fast paced work environment • Maintaining and updating the schedule for all 9 therapists daily • Effectively maintaining customer satisfaction with forward-thinking strategies • Ability to communicate and collaborate with my team on a daily basis • Acquiring data from primary data sources to complete weekly reports • Overseeing and checking in about 70-90 patients daily • Daily collections of copays, dry needling fees, and outstanding charges from patients and accurately applying those payments in Therabill and the payment log • Produce and deliver data into the electronic medical record system (currently WebPT) Show less
-
-
-
Chesterbrook Residences
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Intern
-
Jan 2022 - May 2022
• Assisted the admission manager in recovering missing resident files, organizing the entire file system for resident contracts, and assisted with resident move in • Participated in daily meetings with department heads at the facility • Worked on renewal lease agreements and making sure that the rent increase prices were accurate, making sure the residents name was addressed correctly, and documenting any discrepancies • Assisted in auditing employee files upon state inspection • Created a new welcome packet for all new upcoming residents • Assisted the executive director with various tasks by ensuring the facility ran smoothly Show less
-
-
-
Pivot Physical Therapy, an Athletico Company
-
Wellness and Fitness Services
-
700 & Above Employee
-
Front Office Coordinator
-
Jun 2017 - Feb 2022
• Responsible for all components of scheduling appointments (ex: patient demographics, insurance, and case info) • Reviewing daily reports and proactively following up and communicating the need for prescription, authorization, referral, and precertification to ensure there are no delays in patient care • Collecting over the counter monies that include copays, coinsurance, payments on statements, and properly documenting in patients’ chart • Responsible for completing daily, weekly, and monthly financial reports • Responsible for billing and releasing claims to be processed by insurance Show less
-
-
Education
-
George Mason University
Health Administration, Health and Human Services -
Northern Virginia Community College
General Studies