Busness Analyst

• Nov 2021 - Present

Senior Business Analyst

• May 2021 - Nov 2021

Business System Analyst

• May 2020 - May 2021

Served as a business analyst for multiple IT projects within the program's scope, including individual-based projects to deliver customer-facing IT solutions. Developed and implemented new business processes and procedures to maximize IT issues and optimize business. Identified and replicated intricate and inconsistent issues, analyzed them, assisted in preparing root cause analysis (RCA) reports, find the root cause, and fix them after proposing the client's solution by helping the DPAA Chief Data: • Monitored progressions system testing, regression testing, validation, and quality control on updates, releases, and executed processes—additionally, reviewing system test plans and test modules before implementations. • Used SOPs to ensure that compliant documentation is updated and uploaded to share with the change control approval process. • Compiled and analyzed data (triage) to identify system issues for resolution. • Collaborated with subject matter experts, project, consulting, technical teams, and various management levels to execute quick resolution to issues and risks and identify interdependencies across the projects. • Managed service partner providers by creating detailed plans for the execution and implementation of new processes. Researched and analyzed all aspects of existing business practices and procedures. Show less

Language Analyst

• Sep 2012 - Jan 2020

• Provided document-to-document and audio-to-document translation services on any subject matter for which DOJ and other intelligence agencies have jurisdiction on • Developed, reviewed, and evaluated original recordings or documents to determine the relevance of intelligence collected, and helps to analyze put the information into context •Used the standard approaches to perform a wide variety of duties related to special projects issues • Utilized and align IT with agency EBCT intake process for project performance. Show less

Intelligence Analyst

• Sep 2010 - Oct 2014

• Provided support to DoD (Africom), State department, DI, law-markers and other intelligence agencies in early warnings and ongoing issues , Collected and reviewed data information, translated and interpreted information collected, • Developed intelligence information, and created methodology for analysis • Developed tools for data collection, supported daily operations based on assignment priorities • Provided technical quality assurance before upload data and dissemination • Produced and disseminated information to appropriate channel • Established good communication with senior staffs and team members • Monitored on going international policy affairs • Provided information on international ICT tools, and policy. Show less

Coordinator of Government Entitlements

• Jun 2008 - Oct 2009

• Served as Agency Liaison to the Social Security Administration, Department of Transitional Assistance, Centers for Medicaid and Medicare, Housing Authorities and other state and federal government agencies. • Provided communication with persons and groups from both within and outside agency on regular bases. • Ensured eligibility for all government entitlements • Tracked program activities and progress through logistics management and administration of the agency • Responded to request for information about Delta project Inc. services • Provided routine inquiries on organization’s activities and its internal administrative procedures. Show less

Executive Director/Program Coordinator

• Jan 2000 - May 2008

• Oversaw daily program operations to ensured program quality, and managed various operational activities in support of programs, performed quality assurance in all AAC programs based on objectives and requirements • Designed and helped to implement annual work plans that advance AAC strategic objectives in advocacy and engagement • Raised funds and ensure compliance with funding policies and regulations. • Had strong leadership and administrative skills, which include documentation/presentation review, project analysis, and technical and programmatic administrative support activities • Managed agency’s budget and ensure compliance with applicable accounting principles • Coordinated with other organizational elements to address issues in the state • Built and maintained community support, working relationships and collaboration with nonprofit agencies and government agencies • Organized and supervised numerous community events • Participated in all relevant technical meetings for the purpose of supporting AAC and partners • Worked as a community advocate • Provided training for both government and non-government agencies, and provided supervision support for programs. Show less