Cecilia Lum
Head of Operations at Apella- Claim this Profile
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Bio
Experience
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Apella
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Technology, Information and Internet
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Head of Operations
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Apr 2023 - 9 months
New York, New York, United States
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Product Manager
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Apr 2022 - Mar 2023
New York, New York, United States
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Flatiron Health
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United States
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Biotechnology Research
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700 & Above Employee
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Senior Product Manager
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Sep 2018 - Apr 2022
New York, New York Product manager for OncoEMR, Flatiron's flagship, market-leading SaaS electronic health record. Led a team that built a first-of-it’s-kind genomic profiling integration, allowing oncology practices to order and track Foundation Medicine’s comprehensive genomic profiling tests directly from OncoEMR. https://www.foundationmedicine.com/press-releases/ba49795c-659b-4b11-9e4c-57faed61fda4 Led a team that built a new document viewing platform in OncoEMR that improved work management,… Show more Product manager for OncoEMR, Flatiron's flagship, market-leading SaaS electronic health record. Led a team that built a first-of-it’s-kind genomic profiling integration, allowing oncology practices to order and track Foundation Medicine’s comprehensive genomic profiling tests directly from OncoEMR. https://www.foundationmedicine.com/press-releases/ba49795c-659b-4b11-9e4c-57faed61fda4 Led a team that built a new document viewing platform in OncoEMR that improved work management, communication and collaboration for physicians.
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Head of Operational Excellence
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Jun 2016 - Aug 2018
New York, New York Started Flatiron’s Operational Excellence team, focused on company-wide business operations and process improvement projects to support business growth and scaling.
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Director of Customer Success and Professional Services
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Jan 2015 - Jun 2016
New York, New York Started Flatiron’s Customer Success team, building the philosophy, organizational design and recruiting our first hires. Led the account management, professional services and product specialty teams across the OncoCloud product suite.
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Manager of Strategic Initiatives
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Jun 2014 - Jan 2015
New York, New York Launched Flatiron’s first product, OncoAnalytics, as well as development of other strategic initiatives such as value-based care offerings.
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Blue Cottage of CannonDesign
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United States
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Architecture and Planning
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1 - 100 Employee
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Healthcare Consultant
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Sep 2011 - May 2014
New York, NY Specialized in healthcare strategy, operations and facility design consulting services. Applied lean efficiency standards to design healthcare spaces and workflows that allow clinical teams focus on patient care.
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NYU Langone Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Practice Manager
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Jul 2010 - Sep 2011
New York, NY Managed multidisciplinary oncology practices within an NCI-designated cancer center. Responsible for operational management of practices with 22 physicians (specialties include hematology, medical oncology, cardiothoracic surgery, orthopedic surgery and pulmonology).
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Administrative Fellow
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Jul 2009 - Jul 2010
New York, NY Reported to and worked on special projects for the Chief of Hospital Operations.
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Education
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University of Michigan
Master of Health Service Administration, Health Management and Policy -
Cornell University
Bachelor’s Degree, Biological Sciences, Biology & Society