Human Resources Administrative Assistant

• May 2023 - Present

Store Associate

• Aug 2022 - Oct 2022

- Entrusted to cash handle (drawer balancing, safe deposits, etc.) for other associates and individual self - Assisted in training newly hired associates and improving their developmental skills - Ensured standards for cleanliness and other health regulations are followed at all times - Excelled in providing outstanding customer service and sustained the "even better experience" for customers - Provided assistance in counting inventory when the Assistant Store Manager was away - Entrusted to cash handle (drawer balancing, safe deposits, etc.) for other associates and individual self - Assisted in training newly hired associates and improving their developmental skills - Ensured standards for cleanliness and other health regulations are followed at all times - Excelled in providing outstanding customer service and sustained the "even better experience" for customers - Provided assistance in counting inventory when the Assistant Store Manager was away

Patient Care Secretary

• Jun 2021 - Aug 2022

- Collaborated closely with nurses, home health aides, doctors, team managers, families, and other external parties with a focus on meeting patient needs and maintaining high-level customer service standards - Provided backup documentation to the billing department routinely and upon request - Coordinated appointments and dealt with deadlines given to or by external agencies involved in a patient's hospice care - Prepared weekly team meetings by running, copying, and distributing reports in a timely manner - Triaged incoming calls and directed problems, concerns, or questions to the appropriate parties involved - Delegated tasks to team members during shortages or urgencies - Supervised inventory of supplies and distributed as needed of demand - Managed a variety of systems (VDI system/Microsoft Word/Excel/Teams/ & other Outlook programs) to maintain a high-level standard of communication - Sorted, distributed, and audited incoming communication data including faxes, records, and emails - Updated the team's census and team's schedules for accuracy on the daily Show less

Behavioral Therapist

• Jan 2020 - May 2021

- Provided behavioral support to individuals with autism and related disabilities by implementing language and skill-acquisition programs - Conducted functional assessments written by a Board-Certified Behavior Analyst (BCBA) and collected performance data - Documented daily of progress performance onto client's charts and files - Uniquely created virtual presentations of ABA programs over Zoom - Collaborated with teachers, parents, family members, and caregivers to continue implementing behavioral programs in all environments -Deescalated behaviors and situations of intensity while prioritizing safety for all Show less

Stock Associate

• Feb 2016 - Aug 2018

- Accepted delivered shipments, verified merchandise, and organized merchandise onto the sales floor - Assisted managers with communication in team meetings and interpreted for other colleagues to ensure great teamwork - Applied proper safety procedures in the stockroom and immediately informed management of safety concerns - Answered customer questions and provided detailed product information - Accepted delivered shipments, verified merchandise, and organized merchandise onto the sales floor - Assisted managers with communication in team meetings and interpreted for other colleagues to ensure great teamwork - Applied proper safety procedures in the stockroom and immediately informed management of safety concerns - Answered customer questions and provided detailed product information

Retail Associate

• Apr 2015 - Dec 2015

- Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction - Contributed to the set up of merchandise displays to promote key products and create aesthetically pleasing arrangements - Monitored sales floor and merchandise displays to ensure presentation and availability met standards - Answered product questions with up-to-date knowledge of sales and store promotions - Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction - Contributed to the set up of merchandise displays to promote key products and create aesthetically pleasing arrangements - Monitored sales floor and merchandise displays to ensure presentation and availability met standards - Answered product questions with up-to-date knowledge of sales and store promotions

Waitress & Cashier

• Jan 2015 - Apr 2015

- Adhered to all cash handling policies and procedures - Shared knowledge of menu items and flavors, enabling customers to make personal decisions bases on taste and interest - Used appropriate sanitizing and food handling procedures to maintain optimal protection for customers - Adhered to all cash handling policies and procedures - Shared knowledge of menu items and flavors, enabling customers to make personal decisions bases on taste and interest - Used appropriate sanitizing and food handling procedures to maintain optimal protection for customers