Experience

FeverTree Finance

• South Africa
• Financial Services
• 1 - 100 Employee

• Collections Administrator

  • Dec 2021 - Present

  *Switchboard Operator *Resolving Customer billing problems. *Managing and collecting all outstanding account payments from clients. *Reviewing the company's debtors list *Negotiating suitable payment plans with clients. *Dealing with customer complaints. *Sending out statements to clients when required. *Switchboard Operator *Resolving Customer billing problems. *Managing and collecting all outstanding account payments from clients. *Reviewing the company's debtors list *Negotiating suitable payment plans with clients. *Dealing with customer complaints. *Sending out statements to clients when required.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales and Admin Consultant

  • Mar 2018 - Dec 2021

  *Capturing sales key performance indicators, targets and actual sales made for the store. *Capturing customer data on company profile, to ensure that their warranty details are accurate. *Capturing team performance records to report to management. *Visual Merchandising. *Admin controlling. *Calling customers to follow up on their queries. *Complete customers orders with liason with head office. *Compiling customers orders and quotations for replacement pairs. *Answering of incoming calls. *Data capturing according to required standards. *Identifying and logging calls for store maintenance, ie furniture, cabinets, lights etc. *Assisting IT department at head office while they remotely attend to technical queries in store. *Managing the store. Show less



Unako Community Based Movement

• Port Elizabeth, Eastern Cape, South Africa

• Administration Officer

  • Mar 2017 - Jul 2017

  *Manage office administration, filing, data capturing and forward communication to members at large. *Organising department meetings, board meetings and meetings with investors on site and off site. *Minute taking during meetings. Prepare and distributing to members. *Requesting quotes from existing suppliers to cater for events. *Balance invoices against funds requested. *Organising event venues. *Delegate and manage staff for events. *Manage office administration, filing, data capturing and forward communication to members at large. *Organising department meetings, board meetings and meetings with investors on site and off site. *Minute taking during meetings. Prepare and distributing to members. *Requesting quotes from existing suppliers to cater for events. *Balance invoices against funds requested. *Organising event venues. *Delegate and manage staff for events.