Christopher D.
Lead Navigator at Invest Newark- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Frank Furbacher
It's rare to find someone as passionate about customers as Christopher Deoleo. I had the great opportunity of working with Chris for four years at Lawline. Chris' ability to connect with customers and provide tangible statistics to support ideas and innovations allowed Lawline's customer support to continue to grow without sacrificing service. Chris is always willing to help a customer and makes sure they always have a smile on their face.
Frank Furbacher
It's rare to find someone as passionate about customers as Christopher Deoleo. I had the great opportunity of working with Chris for four years at Lawline. Chris' ability to connect with customers and provide tangible statistics to support ideas and innovations allowed Lawline's customer support to continue to grow without sacrificing service. Chris is always willing to help a customer and makes sure they always have a smile on their face.
Frank Furbacher
It's rare to find someone as passionate about customers as Christopher Deoleo. I had the great opportunity of working with Chris for four years at Lawline. Chris' ability to connect with customers and provide tangible statistics to support ideas and innovations allowed Lawline's customer support to continue to grow without sacrificing service. Chris is always willing to help a customer and makes sure they always have a smile on their face.
Frank Furbacher
It's rare to find someone as passionate about customers as Christopher Deoleo. I had the great opportunity of working with Chris for four years at Lawline. Chris' ability to connect with customers and provide tangible statistics to support ideas and innovations allowed Lawline's customer support to continue to grow without sacrificing service. Chris is always willing to help a customer and makes sure they always have a smile on their face.
Credentials
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10 Mistakes Leaders Should Avoid
LinkedInMar, 2023- Nov, 2024 -
Nonviolent Crisis Intervention
Crisis Prevention InstituteOct, 2018- Nov, 2024 -
ServSafe Food Handler
National Restaurant Association Educational Foundation (NRAEF)Jul, 2015- Nov, 2024
Experience
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Invest Newark
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United States
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Non-profit Organizations
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1 - 100 Employee
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Lead Navigator
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Jun 2023 - Present
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Uncommon Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Diversity, Equity and Inclusion Facilitator
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Sep 2022 - Aug 2023
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Dean Of Students
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Sep 2017 - May 2023
Shape culture through the development and implementation of data driven processes that influence school success metrics and foster a productive environment for learning and building strong stakeholder relationships.
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Regional Support Coach - Dean of Students
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Aug 2021 - Jun 2022
Led a cohort of six Deans of Students across the charter network implementing a standard of performance for coaching, intervention management, and leadership mindset.
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Special Project Coordinator
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Apr 2015 - Sep 2017
Project-managed enrichment programs, learning technology, and vendor contracts for an elementary school of over 1,000 stakeholders.
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Lawline
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United States
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E-Learning Providers
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1 - 100 Employee
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Director Of Customer Service
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Feb 2011 - Mar 2015
Customer service leader that built a team of representatives, established the process for client satisfaction, and drove sales conversions. Lawline is an EdTech company focused on continuing education for attorneys and law professionals. Customer service leader that built a team of representatives, established the process for client satisfaction, and drove sales conversions. Lawline is an EdTech company focused on continuing education for attorneys and law professionals.
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Rutgers University
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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May 2010 - Aug 2010
• Attended bimonthly meetings to report progress with research tasks • Created a formula to calculate the number of people on probation or under state supervision in Arizona, Florida, Illinois, Mississippi, New Jersey and Washington • Researched restrictions on professional licenses and certifications placed upon convicted felons • Met deadlines as given by supervising professor • Attended bimonthly meetings to report progress with research tasks • Created a formula to calculate the number of people on probation or under state supervision in Arizona, Florida, Illinois, Mississippi, New Jersey and Washington • Researched restrictions on professional licenses and certifications placed upon convicted felons • Met deadlines as given by supervising professor
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Education
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2007 - 2010
Rutgers, The State University of New Jersey-Newark
Bachelors of Arts, Political Science -
2006 - 2007
Gettysburg College
Political Science and Government -
2002 - 2006
Louis D. Brandeis High School
High School Diploma, Law
Community
