Cheryl Centeno
Communications Manager at XPX - Exit Planning Exchange- Claim this Profile
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Bio
Mary Adams
Cheryl was the best Community Manager ever at our Workbar shared workspace in Boston. It’s a hard job with responsibilities for the physical, technological, social well-being of our community not to mention marketing and sales responsibilities. Best of all, she brought creativity, great organization skills and enthusiasm to the almost weekly events she organized.; everyone felt welcome and left impressed. She did it all with an eye to detail, a sense of how to draw out and connect people, and a dedication that never stopped.
Devin Cole
Cheryl is a true pleasure to work with. She has a special talent in relationship building, supporting customers and developing community. She relates well to coworkers, members, everyone. She has intelligence and empathy in spades and is genuine in her concern and caring. All of this makes her exceptionally effective in any member or customer facing position. Cheryl came on board at a time when Workbar Boston needed a strong manager and she has built a true member community. In addition to fostering an ecosystem the facilitates partnerships and collaboration among members businesses, Cheryl has inspired members to come out of their shell, build connections and support one another through all manner of challenges. As Cheryl has prepared to leave Workbar, a flood of members who attribute professional successes, personal growth and just plain happiness to her have shared their stories. She will be missed here. I would recommend Cheryl to anyone who values relationships or would like to build a strong bond with their customers. She would be a strong addition to any team.
Mary Adams
Cheryl was the best Community Manager ever at our Workbar shared workspace in Boston. It’s a hard job with responsibilities for the physical, technological, social well-being of our community not to mention marketing and sales responsibilities. Best of all, she brought creativity, great organization skills and enthusiasm to the almost weekly events she organized.; everyone felt welcome and left impressed. She did it all with an eye to detail, a sense of how to draw out and connect people, and a dedication that never stopped.
Devin Cole
Cheryl is a true pleasure to work with. She has a special talent in relationship building, supporting customers and developing community. She relates well to coworkers, members, everyone. She has intelligence and empathy in spades and is genuine in her concern and caring. All of this makes her exceptionally effective in any member or customer facing position. Cheryl came on board at a time when Workbar Boston needed a strong manager and she has built a true member community. In addition to fostering an ecosystem the facilitates partnerships and collaboration among members businesses, Cheryl has inspired members to come out of their shell, build connections and support one another through all manner of challenges. As Cheryl has prepared to leave Workbar, a flood of members who attribute professional successes, personal growth and just plain happiness to her have shared their stories. She will be missed here. I would recommend Cheryl to anyone who values relationships or would like to build a strong bond with their customers. She would be a strong addition to any team.
Mary Adams
Cheryl was the best Community Manager ever at our Workbar shared workspace in Boston. It’s a hard job with responsibilities for the physical, technological, social well-being of our community not to mention marketing and sales responsibilities. Best of all, she brought creativity, great organization skills and enthusiasm to the almost weekly events she organized.; everyone felt welcome and left impressed. She did it all with an eye to detail, a sense of how to draw out and connect people, and a dedication that never stopped.
Devin Cole
Cheryl is a true pleasure to work with. She has a special talent in relationship building, supporting customers and developing community. She relates well to coworkers, members, everyone. She has intelligence and empathy in spades and is genuine in her concern and caring. All of this makes her exceptionally effective in any member or customer facing position. Cheryl came on board at a time when Workbar Boston needed a strong manager and she has built a true member community. In addition to fostering an ecosystem the facilitates partnerships and collaboration among members businesses, Cheryl has inspired members to come out of their shell, build connections and support one another through all manner of challenges. As Cheryl has prepared to leave Workbar, a flood of members who attribute professional successes, personal growth and just plain happiness to her have shared their stories. She will be missed here. I would recommend Cheryl to anyone who values relationships or would like to build a strong bond with their customers. She would be a strong addition to any team.
Mary Adams
Cheryl was the best Community Manager ever at our Workbar shared workspace in Boston. It’s a hard job with responsibilities for the physical, technological, social well-being of our community not to mention marketing and sales responsibilities. Best of all, she brought creativity, great organization skills and enthusiasm to the almost weekly events she organized.; everyone felt welcome and left impressed. She did it all with an eye to detail, a sense of how to draw out and connect people, and a dedication that never stopped.
Devin Cole
Cheryl is a true pleasure to work with. She has a special talent in relationship building, supporting customers and developing community. She relates well to coworkers, members, everyone. She has intelligence and empathy in spades and is genuine in her concern and caring. All of this makes her exceptionally effective in any member or customer facing position. Cheryl came on board at a time when Workbar Boston needed a strong manager and she has built a true member community. In addition to fostering an ecosystem the facilitates partnerships and collaboration among members businesses, Cheryl has inspired members to come out of their shell, build connections and support one another through all manner of challenges. As Cheryl has prepared to leave Workbar, a flood of members who attribute professional successes, personal growth and just plain happiness to her have shared their stories. She will be missed here. I would recommend Cheryl to anyone who values relationships or would like to build a strong bond with their customers. She would be a strong addition to any team.
Credentials
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Level 2 Award in Wines Certification
Wine & Spirit Education TrustJul, 2021- Sep, 2024 -
Certificate in Hospitality and Tourism Management
Florida Atlantic UniversityApr, 2020- Sep, 2024 -
Content Marketing Certification
HubSpotJan, 2018- Sep, 2024 -
Hubspot: Inbound Marketing Certified
HubSpotAug, 2017- Sep, 2024 -
Level I Sommelier Certification
Court of Master Sommeliers, AmericasSep, 2018- Sep, 2024
Experience
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XPX - Exit Planning Exchange
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United States
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Financial Services
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1 - 100 Employee
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Communications Manager
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Jul 2021 - Present
Manage all Communications aspects for XPX including front-end of XPX website along with social media channels: LinkedIn and Twitter. Created XPX YouTube channel and produce ongoing short form video content.
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Content & Social Media Manager
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Jul 2020 - Jun 2021
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Hospitality
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Dec 2019 - Jun 2021
Knife and Spoon at the Ritz-Carlton, Grande Lakes Orlando is a fine dining restaurant led by award-winning chef Jon Tesar that recently earned one Michelin star. Knife and Spoon at the Ritz-Carlton, Grande Lakes Orlando is a fine dining restaurant led by award-winning chef Jon Tesar that recently earned one Michelin star.
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Front Of House Manager
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Feb 2018 - May 2019
Strive Restaurant Group consists of Preserved, a fine dining restaurant in the historic Lincolnville neighborhood of Saint Augustine headed by James Beard nominated chef, Brian Whittington. Provided a high level of customer service to dinner guests using formal steps of service. Guided dinner guests through dinner and wine menu with detailed descriptions of dishes and possible wine pairings. Attended bi-weekly wine trainings covering various producers and wine selling techniques. Managed a front of house fine dining team of 15-18 employees consisting of servers, server assistants and hosts. Completed Introductory Sommelier Course under Master Court of Sommeliers. Programs used: Harbortouch POS, Hotschedules, Google Suite. Show less
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Workbar
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United States
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Hospitality
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1 - 100 Employee
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Senior Community Manager
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Sep 2014 - Jan 2018
Workbar is one of the largest coworking brands in the Massachusetts area including Boston and Cambridge. Managed a community of 200+ members for a growing network of over 30 locations. Planned and executed weekly social and professional events for members to increase community engagement. Managed sales for prospective members, giving tours of the facility, using CRM software and Hubspot. Proficient in organizational systems improving efficiency such as Google Suite, Dropbox, and Slack. Assisted Marketing team with social media outlets, weekly newsletter, and marketing initiatives. Generated weekly reports on sales, member events, facility updates, and expenses. Planned and conducted training sessions for new staff at surrounding network locations throughout Massachusetts. Assisted development team with member incentive program including discounts and perks for national and local businesses. Show less
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Barbara Lynch Collective
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United States
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Restaurants
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1 - 100 Employee
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Front Server
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Apr 2012 - Aug 2014
The Barbara Lynch Collective includes Menton, a fine dining restaurant owned by James Beard award-winning Chef, Barbara Lynch. Provided a high level of customer service along with extensive food and wine education for Relais & Chateau property. Gained valuable knowledge of luxury brand and making connections with high profile guests. Responsible for all aspects of private chef’s table and private dining events. Attended daily wine trainings with the goal of providing the best wine experience for guests. Acquired valuable food knowledge and classic French cooking techniques. Show less
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Erbaluce
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United States
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Hospitality
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Events Manager
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Aug 2011 - Aug 2012
Responsible for booking and coordinating events that includes creating client contracts, conducting site views and menu planning. Created the monthly newsletter and manage the customer database through Constant Contact. Managed various social media tools such as Yelp, Facebook and OpenTable. Responsible for booking and coordinating events that includes creating client contracts, conducting site views and menu planning. Created the monthly newsletter and manage the customer database through Constant Contact. Managed various social media tools such as Yelp, Facebook and OpenTable.
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Co-Founder
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Mar 2011 - Jun 2011
Responsible for all aspects of planning and organizing a three-day wellness retreat in the Poconos Mountains that focused on nutrition and healthy living. Created marketing materials such as promotional flyers, social networking fan pages (Facebook ads) and promotional e-mails. Formulated an event budget, guest menus and retreat activities. Responsible for all aspects of planning and organizing a three-day wellness retreat in the Poconos Mountains that focused on nutrition and healthy living. Created marketing materials such as promotional flyers, social networking fan pages (Facebook ads) and promotional e-mails. Formulated an event budget, guest menus and retreat activities.
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Banjo
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United States
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Software Development
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1 - 100 Employee
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Events Coordinator
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2011 - 2011
Recruited focus group participants and evaluated user feedback regarding the introduction of mobile social app, Banjo. Coordinated social events in high volume venues to test the new social app in a public setting. Gathered and evaluated user data to communicate to company founder and development team to make key changes and improvements to the mobile app. Recruited focus group participants and evaluated user feedback regarding the introduction of mobile social app, Banjo. Coordinated social events in high volume venues to test the new social app in a public setting. Gathered and evaluated user data to communicate to company founder and development team to make key changes and improvements to the mobile app.
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Wolfgang Puck Catering
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United States
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Hospitality
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400 - 500 Employee
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Operations Manager
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Dec 2006 - Nov 2010
Responsible for planning logistics, rentals, décor and staff for corporate events, museum functions and weddings. Managed an events staff averaging 10-15 employees consisting of event managers, servers and bartenders. Noted events include: - PUMA Boat Christening for the Volvo Ocean Race - United States Green Building Council (5,000 person green event using green, sustainable practices and recyclable materials) - ICA Experiment with Artist & DJ Shepard Fairey & Chuck D Responsible for planning logistics, rentals, décor and staff for corporate events, museum functions and weddings. Managed an events staff averaging 10-15 employees consisting of event managers, servers and bartenders. Noted events include: - PUMA Boat Christening for the Volvo Ocean Race - United States Green Building Council (5,000 person green event using green, sustainable practices and recyclable materials) - ICA Experiment with Artist & DJ Shepard Fairey & Chuck D
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StubHub
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United States
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Software Development
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700 & Above Employee
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Events Coordinator
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Oct 2005 - Apr 2007
Coordinated ticket sales for high profile sporting events and concerts. Gained experience with a start up company and the EBay marketing community. Coordinated ticket sales for high profile sporting events and concerts. Gained experience with a start up company and the EBay marketing community.
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Education
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1996 - 2000
University of Central Florida
Bachelor's, Marketing & International Business -
2010 - 2011
Institute for Integrative Nutrition
Certified Holistic Health Counselor, Holistic Nutrition
Community
