Junior Consultant

• Jul 2022 - Present

o Assisted colleagues with evaluating and re-writing client’s policies. o Conducted desk research on HR topics and trends and kept up to date with local, regional, and worldwide news. Topics of relevance were shared with colleagues to forge a knowledge-base and knowledge-sharing environment within the office. o Handled secretarial matters such as making appointments, taking phone calls, filling paper work, and creating action items based on meetings. This responsibility ensured that the office remained organized. Moreover, the action items allowed for tasks and deadlines to be clearly defined to better streamline our work processes. Show less

Junior Consultant

• Jul 2022 - Present

Human Resources Internship

• Apr 2021 - Mar 2022

o Assisted the HR Manager and HR Department with the strategic goal of increasing the Employee Experience by 70%. A self-designed ‘Check-In-For 5’ survey was created, and interviews were held with various employees to establish a benchmark and provide feedback of the current Employee Experience. The findings and recommendations were presented to the CEO and CFO and is now being used as a foundation towards improving Employee Experience. o Acted as the forefront to recognizing employees by acknowledging work anniversaries, birthdays, special holidays and highlighting department achievements in the monthly HR Newsletter. Show less

Insurance Agent

• Nov 2019 - Sep 2020

o Provide service to clients’ changing insurance needs by selling home ant auto insurance o Establish productive working relationships with clients o Analyze clients’ risks o Determine clients’ particular needs and financial situations and determine the extent of present coverage and investments. o Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests o Develop a protection plan by calculator and quoting rates for immediate coverage action Show less

Resident Assistant

• Sep 2018 - Apr 2019

o Mentors students around academics, personal development and life-skills, supporting their adjustment into campus life in addition to acting as a liaison between students and available services. o Create and Implement programs and events that foster a sense of community for residents. o Diffuse difficult situations between floormates, mediating conflict that ensures a win-win situation. o Manage emergency situations, staying calm and clear headed, oversee safety of students and follow university safety policy and procedure. o Acquired more than 200 hours of training including bystander training, sexual violence and prevention, diversity training, and suicide prevention. o Technically proficient in a variety of software applications including Google Apps, MS Office Suite and StarRez. Show less