Catarina Moreira

Head of Growth at Pluggable.AI
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Contact Information
Location
Porto Metropolitan Area, PT
Languages
  • Inglês -

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Rute Mateus

I had the opportunity to meet Catarina during our post-graduation in HR Management and I was very grateful to have met her. Catarina is a person of good character, very hard working, helpful, ethical and responsible. I highly recommend her to any organization that wants to have a more humanized leadership and a job well done.

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Experience

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Growth
      • Mar 2023 - Present

      ▪️ Identify and develop areas of potential growth with structured plans. ▪️ Manage the customer lifecycle from acquisition to retention. ▪️ Define targeting and personalization practices. ▪️ Conduct market research and analysis to create detailed business plans on commercial opportunities. ▪️ Develop marketing strategies to attract new customers. ▪️ Identify and develop areas of potential growth with structured plans. ▪️ Manage the customer lifecycle from acquisition to retention. ▪️ Define targeting and personalization practices. ▪️ Conduct market research and analysis to create detailed business plans on commercial opportunities. ▪️ Develop marketing strategies to attract new customers.

    • Portugal
    • Telecommunications
    • 700 & Above Employee
    • Manager
      • Oct 2010 - Apr 2021

      ▪️ Achieve company goals through efficient planning, goal setting, performance analysis and forecasting.▪️ Recruit, train, monitor and motivate the sales team.▪️ Represent the company in accordance with its mission, values ​​and strategic plan.▪️ Performance monitoring and analysis through KPIs identifying points for improvement, training, coaching and implementation of action plans.▪️ Collaboration with other areas of the company in business pilot projects. ▪️ Customer relations and negotiations.▪️ Human Resources` Management▪️ Stock`s management by optimizing the warehouse and inventories. Show less

    • Team Leader
      • Oct 2008 - Oct 2010

      ▪️ Acquisition of new customers, retention, loyalty and handling of complaints from current customers.▪️ Sales Manager support. ▪️ Supervision and guidance of the team, indicating the tasks and responsibilities to be performed, clarifying doubts and ensuring the achievement of objectives.▪️ Communicate effectively and give constructive feedback promoting the collaboration of all team members.▪️ Team motivation and development.▪️ Conflict resolution.

    • Co - CEO
      • Jan 2015 - Dec 2019

      Online store`s management - www.baratuga.pt (specialist in the sale of Used Apple products). Online store`s management - www.baratuga.pt (specialist in the sale of Used Apple products).

    • Portugal
    • Higher Education
    • 100 - 200 Employee
    • Research assistant - Bibliographic research and text production.
      • Jul 2006 - Nov 2006

Education

  • ISAG – European Business School
    Pós-Graduação, Gestão de Recursos Humanos
    2022 - 2023
  • Universidade do Porto
    Licenciatura, História da Arte
    2003 - 2007

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