Experience

Swanson Health

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Customer Service Representative

  • Sep 2015 - Present

  Answering inbound calls in a multifaceted role involving taking orders, product knowledge, shipping questions, and solving issues surrounding customer care.



Professional Building Services

• United States
• Construction
• 1 - 100 Employee

• Maintenance and Custodial Technician

  • Jun 2015 - Aug 2015

  Fargo, North Dakota Area Job duties include cleaning an office building for customers to enjoy a clean and fresh work experience.Meet daily goals and time management through vacuuming carpets, emptying trash cans, and mopping floors.



SpartanNash

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Retail Sales Associate and Frozen Dairy Merchandiser

  • Aug 2013 - Jan 2015

  West Fargo, North Dakota • Effectively resolved customer requests or complaints by being helpful and patient. • Collaborated with department manager to deliver fresh product and full shelves. • Ethically and responsibly operated cash register to ensure customer loyalty. • Cooperated patiently with team members to efficiently unload freight and stock freight.



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Order Management Specialist

  • Jul 2011 - Apr 2013

  Fargo, North Dakota Area • Accurately maintained a daily goal for on time delivery and maintained a 95% pick rate. • Cross trained to work in multiple departments as per managements request. • Mastered the ability to organize, plan , and multitask orders ensuring safe delivery to customer in retail network.



SpartanNash

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Shift Supervisor and Stocker

  • Nov 2005 - May 2011

  Fergus Falls, MN • Worked in a leadership role collaborating with team members to implement daily tasks. • Maintained inventory levels in back room and stocked shelves for customers’ needs. • Ethically and responsibly managed store property and kept accurate cash flow records. • Responsible for closing store nightly ensuring store property was secure and safe.