SOC Analyst

• Jul 2021 - Present

SOC Analyst Intern

• Feb 2020 - Jul 2021

SCO and Curbside Express Attendant

• Sep 2018 - Jan 2020

Duties included existing cashier and curbside responsibilities, delegation of work assignments, ensuring smooth front end operation, management of employees’ break times, management of self-checkout stations, resolution of customer complaints, providing phone assistance to customers, and till auditing.

Cashier and Curbside Express Shopper

• Jun 2018 - Sep 2018

Duties included general customer service responsibilities, stocking, cleaning, operation of POS equipment, receiving payments, bagging merchandise, fulfillment of online orders, delivery of orders, and providing phone assistance to customers.

Deli/Perishable Clerk

• Aug 2016 - Aug 2017

Duties included general customer service responsibilities, preparation and packaging of food products, operation of commercial kitchen and meat processing equipment, cleaning and maintenance of equipment and kitchen area. Duties included general customer service responsibilities, preparation and packaging of food products, operation of commercial kitchen and meat processing equipment, cleaning and maintenance of equipment and kitchen area.