Experience

Equals - Gestão Financeira Inteligente

• Brazil
• Financial Services
• 200 - 300 Employee

• Product Manager Lead

  • Aug 2021 - Present

  - Team management of product owners from four development squads.- Decision maker of product strategies.- Routines of product management.

• Product Manager/Owner

  • Sep 2019 - Aug 2021

  - Interface between the business, technology and UX teams.- Backlog definition and prioritization.- Writing of user stories.- Participation in prototype creation.- Discussions and definition on the product strategy.- Communication between the development team and internal and external stakeholders.- Follow up routine with the development process, from the conception until the deploy and final results.- Get insights for the product strategy based on data of the BI team.- Responsible for high-stake projects in the company. Show less

• Integration Analyst

  • Aug 2018 - Sep 2019

  Hybrid position between business and technology.- Understanding of how the customer's ERP information translates to our platform.- Developing the integration (data input and output) between our platform and the ERP through files, API and other means.

• Customer Relationship Lead

  • Dec 2017 - Aug 2018

  Team management of customer relationship analysts, responsible for Key Accounts in the company.Main accomplishments:- Restructure of the customer service model, defining new rules of customer organization.- Focusing in lowering the attrition, created from the zero basis a career plan for the analysts based in different experiences with the product.

• Customer Relationship Analyst

  • Mar 2017 - Dec 2017

  Responsible for Key Accounts in the company, supporting with problem solving.