Experience

U4C Instituição de Pagamento S/A

• Brazil
• Financial Services
• 1 - 100 Employee

• Software Technical Support Analyst

  • Jun 2022 - Present

  - Auxiliary support applications, solving problems on Frontend and Backend that affects Customer Experience. - Led discussions and possible improvements to the team, to improve the quality and safety of applications. - Manipulating database with Postgres, experience using Amazon AWS Logs to find problems on the user side. - Responsible for agility improvement in the company's processes. Tools and Knowledge: Postman · Kambam · Agillity · Pipefy · Node.Js · React · Service-Level Agreements (SLA) · Supply Chain · Knowledge Management · Jira · SQL · PostgreSQL · Log Analysis · Data Analysis · Linux Show less



Tecnoagil

• Brazil
• Telecommunications
• 1 - 100 Employee

• IT Intern

  • Oct 2021 - Jun 2022

  - Designed and created a new company Wordpress website with the aim of creating an identity for the company, being more modern and safer, and attracting more customers. - Creator of content to social media. Support to the company infrastructure, as well as the final customer. - - Creator network at big companies, and responsible maintenance of these networks. - Developer in internal projects to assist the flow of internal activities. Tools used: JavaScript, PHP, Wordpress, SQL, AutoCAD, Adobe PhotoShop, Microsoft Office, HTML & CSS, Figma. Show less