Catrena Sheeley, MBA
Director of People Operations at Technology Transformation Services (TTS)- Claim this Profile
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Bio
Credentials
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Career Development Officer Certification
Defense Intelligence AgencyJan, 2023- Nov, 2024 -
Leadership and Management in the IC Graduate Certificate
National Intelligence UniversityJan, 2022- Nov, 2024 -
Security Fundamentals Professional Certification (SFPC)
United States Department of DefenseJan, 2017- Nov, 2024 -
Lean Six Sigma Green Belt
Defense Intelligence AgencyJan, 2009- Nov, 2024
Experience
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Technology Transformation Services (TTS)
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United States
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Government Administration
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1 - 100 Employee
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Director of People Operations
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Aug 2023 - Present
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Defense Intelligence Agency
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United States
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Armed Forces
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700 & Above Employee
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Staff Director, Directorate for Operations
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2019 - Aug 2023
Directed department-wide business operations for federal offices including people operations, budget management, resource allocation, and performance optimization.People Strategy:- Oversaw department-wide workforce planning including needs assessment, pipeline evaluation, requirement definition, succession planning, recruitment optimization, and training oversight, in alignment with annual national security strategy. - Optimized the employee experience by analyzing survey results, identifying gaps, developing team building activities and programs, and managing execution, increasing employee engagement by 60% across 900+ team members. - Secured at-risk employee compensation program during organizational reprioritizations by building a task force to evaluate and demonstrate the impact of existing incentive promotion criteria, maintaining the talent pipeline.Culture Transformation:- Modernized people and operations structure by aligning operational needs with employees and resourcing through data, competency, and performance analysis, for 3 successful organization restructures impacting 1200+ people.- Restructured performance management by empowering leadership autonomy, driving customization capabilities, and establishing expanded incentives, driving utilization across 200+ managers and increasing reward rates by 150%.- Fostered a data-informed people culture beating pilot adoption efficiency rates by 75%.Business Operations:- Drove strategic plan development including financial requirements, initiative prioritization, and people strategy through cross-functional leadership and collaboration, enhancing C-Suite alignment during recurring 3-year team transitions. - Advised senior leadership on topics such as mission critical projects, risk mitigation strategies, budget performance, and communication best practices, as a trusted thought partner. Offices: Community Coordination Office | Defense Debriefing Service | Defense Clandestine Service Show less
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Senior Financial Analyst, Programming and Budget Branch, CFO & Resource Management
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2018 - 2019
Managed financial operations for the organization’s Intelligence Programs and Overseas Contingency Operations from budget analysis to strategic planning. - Evolved 5-year financial strategy to align with new priorities by analyzing expense needs, defining funding gaps, and identifying risk tolerance, achieving a unified consensus across the executive level Resource Advisory Board.- Optimized expense management through comprehensive financial analysis and spending prioritization around contractors, vendor services, and technology systems, recognizing 20% in annual savings and capacity expansion.- Championed AI-based innovation including budget development, funding strategy, business case definition, and investment requirements, securing 100% funding for the development of Machine-Assisted Analytic Rapid Repository System (MARS).- Provided ongoing financial communications on budget proposals, justifications, resource reductions, and critical expense needs, for congressional and senior leadership inquiries. Show less
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Chief, Information Security Branch, Office of Security
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2016 - 2018
Led security office operations including Security Classification Management, Security Incidents, Security Education Training and Awareness, and Operations Security, across 4 teams with 25+ employees.- Directed the initial pre-publication review during a federal investigation including crisis task force development and management, review process oversight, and public release operations, producing a comprehensive report in 48 hours. - Performed policy analyses on new and updated changes by evaluating requirements, assessing impact, and building business cases to illuminate key gaps, contributing to enterprise-level exemptions around information sharing with foreign partners. - Drove enterprise-level compliance optimizations including root cause analysis, SOP development, best practices definition, and utilization training, with notable successes such as: + Decreasing quality incident rates through reporting process standardization.+ Eliminating $MM in remediation costs by streamlining classification guidelines. + Increasing workforce self-reporting rates through technology system implementation. Show less
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Team Lead, Security Education and Awareness
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2012 - 2016
Built and developed comprehensive training and development around security protocols, reporting requirements, classified information handling, and awareness best practices, supporting 20K+ global individuals enterprise-wide.
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Personnel Security Specialist
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2011 - 2012
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Special Security Officer, Joint Duty Assignment
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2009 - 2011
United States Joint Forces Command
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UNITED STATES DEPARTMENT OF THE NAVY
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Intelligence Specialist
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Nov 2006 - Sep 2009
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UNITED STATES DEPARTMENT OF THE NAVY
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Intelligence Specialist
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2001 - 2005
Active Duty Military Active Duty Military
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Education
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Saint Leo University
Master of Business Administration - MBA, Management -
National Intelligence University
Graduate Certificate, Leadership and Management in the Intel Community -
Saint Leo University
Bachelor of Arts - BA, Entrepreneurial and Small Business Operations