Experience

Special Touch Home Care Services, Inc.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Visit Maintenance

  • Jul 2017 - Present

  • Manage up 275 client’s account health care services accounts, including authorization codes approved by the insurance companies. • Oversee a team of 5 members, and distribute daily assignments and reports. • Verify visits on a real-time basis, including the date, location, type of service, aide providing the service and consumer receiving the service, and duration of service(s) • Investigate and make appointment with aide on any conflicting discrepancies. • Running reports on HHAexchange processing and tracking attendance, missed visit, Authorization for payroll. • Help training new employees. Show less



YMCA of Greater New York

• United States
• Non-profit Organizations
• 700 & Above Employee

• Lifestyle Coach Diabetes Prevention Program

  • Sep 2015 - Sep 2016

  • • Provide education and counseling related to diabetes diet, and nutritional monitoring. • Assist patients in monitoring diet monitoring and food for the purpose of health control • Provide ongoing assessment and recommendations to treatment team and patient/family for adjustments in the plan of care as required. • Medical Record Documentation: They maintain accurate and complete medical records of patients, including documentation of all diabetes education sessions, progress notes, and assessment results. • Deliver the program in adherence to the YMCA’s Diabetes Program Prevention (DPP) curriculum. • Develops and conducts performance improvement (PI) activities with input peers and colleagues; may participate in research initiatives; analyzes date to draw comparisons to performance goals and to make sound recommendations to promote continuous improvement. • All other duties and responsibilities as assigned. • Deliver the program in adherence to the YMCA’s DPP curriculum. Show less



Empire BlueCross BlueShield

• United States
• Insurance
• 1 - 100 Employee

• Marketing Specialists

  • Dec 2013 - Mar 2015

  • Educate Spanish native consumers on benefits and opportunities of health insurance under the Affordable Care Act. • Execute and measure current marketing strategies to assist the growing hispanic demographic. • Provide educational services to our communities, consulates and other business partners. • Sales and Customer Service first point of contact. • Create brand awareness by executing events. • Analyze traffic response, overall attendance and inventory levels. • Ativities and outcomes weekly report. Show less