Catie Maillard
Fractional Head of Business & People Operations at OP3N- Claim this Profile
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Bio
Experience
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OP3N
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United States
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Software Development
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1 - 100 Employee
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Fractional Head of Business & People Operations
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Dec 2022 - Present
Los Angeles, California, United States Founded in 2021 as a subsidiary of EST Media Holdings, OP3N imagines a world where every human can create, own, and connect their ideas to community. OP3N’s mission is to be a Launchpad for Ideas and Communities to create meaningful experiences together. By consolidating the tools needed to mint, share and engage with NFTs and digital tokens into one vertical stack, OP3N leverages its cross-industry expertise from the entertainment, gaming and tech ecosystems, to lay the foundations… Show more Founded in 2021 as a subsidiary of EST Media Holdings, OP3N imagines a world where every human can create, own, and connect their ideas to community. OP3N’s mission is to be a Launchpad for Ideas and Communities to create meaningful experiences together. By consolidating the tools needed to mint, share and engage with NFTs and digital tokens into one vertical stack, OP3N leverages its cross-industry expertise from the entertainment, gaming and tech ecosystems, to lay the foundations for a new era of community-driven, inclusive entertainment while bringing everyone together on a journey into Web3. Show less
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Founder & Principal
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Aug 2018 - Present
Los Angeles County, California, United States I partner with technology companies from pre-series A to pre-IPO to help them diagnose & address organizational issues while acting as the Interim Head of People with responsibilities for employee relations, benefits, recruiting, payroll, and other people operations projects as needed.
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StreamElements
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United States
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Entertainment Providers
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100 - 200 Employee
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Global Head Of People Success
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Nov 2020 - Dec 2022
StreamElements works with content creators around the world on twitch, tiktok, and youtube to deliver tools and sponsorships, allowing them to build and grow their small businesses. As the first senior HR hire, I built and led the Global People team at StreamElements, focusing on cultivating our culture at scale in our high-growth, global, remote-first company. I'd built a team of up to 10 Recruiters, PeopleOps and Business Partners to help scale SE from 50 to 250 employees in 1.5 years,… Show more StreamElements works with content creators around the world on twitch, tiktok, and youtube to deliver tools and sponsorships, allowing them to build and grow their small businesses. As the first senior HR hire, I built and led the Global People team at StreamElements, focusing on cultivating our culture at scale in our high-growth, global, remote-first company. I'd built a team of up to 10 Recruiters, PeopleOps and Business Partners to help scale SE from 50 to 250 employees in 1.5 years, and then adjust back down to just under 100 after post-pandemic market difficulties. My role focused on strategic business partnership, coaching leaders and executives while developing a global People Ops infrastructure (compensation & benefits, HRIS implementation, employee survey execution and project planning, recruiting and employer branding, employee lifecyle initiatives, offsite facilitation, strategic visioning, etc.) Show less
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Lord Jones
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Wellness and Fitness Services
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1 - 100 Employee
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Head Of Human Resources
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Aug 2019 - Oct 2020
Greater Los Angeles Area Acquired Sept 2019 by Cronos Group (Nasdaq: CRON) LORD JONES manufactures and distributes the world’s finest hemp-based CBD- infused products. Originally hired to build the HR infrastructure for Lord Jones, a small cannabis startup, I'd quickly pivoted to oversee all USHR for the Cronos Group, a publicly traded Canadian cannabis company, after Lord Jones had been aquired. Here, I'd helped set up all US HR infrastructure, ensuring SOX and US employment law compliance, while helping design… Show more Acquired Sept 2019 by Cronos Group (Nasdaq: CRON) LORD JONES manufactures and distributes the world’s finest hemp-based CBD- infused products. Originally hired to build the HR infrastructure for Lord Jones, a small cannabis startup, I'd quickly pivoted to oversee all USHR for the Cronos Group, a publicly traded Canadian cannabis company, after Lord Jones had been aquired. Here, I'd helped set up all US HR infrastructure, ensuring SOX and US employment law compliance, while helping design and build the US-based R&D, sales, marketing, design, manufacturing and shipping teams. Show less
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Flatiron School
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United States
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Higher Education
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500 - 600 Employee
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Interim Head of People
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2019 - 2019
Greater New York City Area As the interim Head of People, I'd helped Flatiron School asses their people infrastructure and processes and then developed and executed a plan to further incorporate their team into the WeWork people team after being acquired. Projects focused on organizational design and development, leadership training and coaching, onboarding and offboarding process development, and heavy employee relations.
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Outbrain
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United States
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Software Development
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700 & Above Employee
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Director, Sales Operations & Chief Of Staff to the GM, Americas
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Jan 2017 - Aug 2018
Greater New York City Area As the Chief of Staff for the 200-person client-facing teams in North America, I partnered with our GM to manage the people and operations our Sales, Customer Success, Business Development, & Marketing teams. Focus included people management, organizational design, incentive compensation, learning & development, internal communications and team metrics/OKRs.
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Director, Global People Operations
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Jan 2016 - Dec 2016
Greater New York City Area Outbrain continues to be the leader in high-quality content discovery through recommendations, and as the company grew and scaled, so had I! I'd focused on global people operations, using a data-driven approach to building the processes, strategy, and structure that will allow our team to grow and scale. I partnered with Sales, BI, Account Management, Finance, Legal, and Information Technology teams to manage large, cross-team projects around people functions, including launching a new… Show more Outbrain continues to be the leader in high-quality content discovery through recommendations, and as the company grew and scaled, so had I! I'd focused on global people operations, using a data-driven approach to building the processes, strategy, and structure that will allow our team to grow and scale. I partnered with Sales, BI, Account Management, Finance, Legal, and Information Technology teams to manage large, cross-team projects around people functions, including launching a new HRIS (SAP Successfactors), compensation review philosophy and process, company-wide goal setting, incentive compensation plans, implementing people metrics, and other various projects.
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Head of Americas HR
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Jul 2014 - Dec 2015
Greater New York City Area I'd led HR for the Americas (US, Canada, and Brazil) at Outbrain and focused on full-cycle HR. Typical to a growing company, this includes many different aspects of HR - employer branding, onboarding, recruiting, scaling, employee relations, compensation, payroll, benefits, learning, process improvements, learning & development and talent. I'd also managed the global operational side of HR, focusing on personnel budgeting & forecasting, creating and managing the global compensation… Show more I'd led HR for the Americas (US, Canada, and Brazil) at Outbrain and focused on full-cycle HR. Typical to a growing company, this includes many different aspects of HR - employer branding, onboarding, recruiting, scaling, employee relations, compensation, payroll, benefits, learning, process improvements, learning & development and talent. I'd also managed the global operational side of HR, focusing on personnel budgeting & forecasting, creating and managing the global compensation review process, and rolling out a new global, universal commission plan.
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HR Generalist, Americas
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Sep 2013 - Jun 2014
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Spongecell (Acquired by Flashtalking)
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United States
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Advertising Services
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1 - 100 Employee
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HR Generalist
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Jun 2012 - Aug 2013
New York, NY As an HR Generalist on an HR team of 2, I helped Spongecell meet business needs through the strategy, implementation, and continuous improvement of: - Staffing & Recruiting - On-boarding - Benefits - HR Development - Performance Evaluations - Employee Relations - HR Development - Internship Programs - Employment and Benefits Law Compliance
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Boston College Center for Work & Family
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Human Resources
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1 - 100 Employee
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Member Relations Specialist
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May 2009 - Jun 2012
Chestnut Hill, MA The Boston College Center for Work & Family bridges research and corporate practice around work-life initiatives by partnering with Human Resources Executives at global, Fortune 500 corporations. Here, I supported corporate partnerships through: - Creating business cases of research and best practices for our members to help them introduce cutting-edge work/life programs such as flexible work arrangements, employee resource groups, Diversity & Inclusion initiatives, women's advancement… Show more The Boston College Center for Work & Family bridges research and corporate practice around work-life initiatives by partnering with Human Resources Executives at global, Fortune 500 corporations. Here, I supported corporate partnerships through: - Creating business cases of research and best practices for our members to help them introduce cutting-edge work/life programs such as flexible work arrangements, employee resource groups, Diversity & Inclusion initiatives, women's advancement initiatives, etc. - Researching and communicating best practices and academic research to inform HR practice - Owning the execution of large-scale conferences and events centered around work/life research and best practice sharing - Launching, maintaining, and contributing to a virtual community for corporate partners - Creating marketing materials including logos, graphics, videos, and web pages Show less
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Education
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Center for Executive Coaching
Executive Coaching Certification, Leadership -
Tufts University
BA, Child Development -
Boston College
MSW, MACRO: Social Innovation & Leadership