Cathy (Yin) J.
Quality Assurance and Improvement at HAVEN Free Clinic- Claim this Profile
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Bio
Raya Najiba Troyee , EIT
I had the pleasure to work with Cathy over the weekend at SheHacks V on our project "2Mg". I was extremely impressed by how quickly she learned to code and use Android Visual Studio while simultaneously having the best intuition while working for our teams UX/UI Design. Her resilience and knowledge was imperative to our three huge wins at the Hackathon and I know she will go on to do great things. I would highly recommend her as a teammate as she is just the absolute best to work with!
Amar Latchman, ITIL, CSPO, LSSGB
I had the pleasure of mentoring Cathy over two years at the E3 Challenge as she progressed roles from a delegate to a peer advisor. I was impressed by Cathy’s ability to express entrepreneurial skills while collaborating over several business case studies. Cathy showcased creative and innovative solutions towards marketing and campaigns. As she worked in a group setting, I was amazed by Cathy’s ability to lead even through disagreements and conflicts. Her leadership skills allowed her to flourish as a peer advisor, showing an excellent take on responsibility and management. Cathy has the ability to grow and adapt quickly, and her willingness to learn and take on new responsibilities is something to be desired by any professional. This rare mix of productivity and ambition sets a great example for the rest of a team, Cathy would be an exceptional asset to any team and company.
Raya Najiba Troyee , EIT
I had the pleasure to work with Cathy over the weekend at SheHacks V on our project "2Mg". I was extremely impressed by how quickly she learned to code and use Android Visual Studio while simultaneously having the best intuition while working for our teams UX/UI Design. Her resilience and knowledge was imperative to our three huge wins at the Hackathon and I know she will go on to do great things. I would highly recommend her as a teammate as she is just the absolute best to work with!
Amar Latchman, ITIL, CSPO, LSSGB
I had the pleasure of mentoring Cathy over two years at the E3 Challenge as she progressed roles from a delegate to a peer advisor. I was impressed by Cathy’s ability to express entrepreneurial skills while collaborating over several business case studies. Cathy showcased creative and innovative solutions towards marketing and campaigns. As she worked in a group setting, I was amazed by Cathy’s ability to lead even through disagreements and conflicts. Her leadership skills allowed her to flourish as a peer advisor, showing an excellent take on responsibility and management. Cathy has the ability to grow and adapt quickly, and her willingness to learn and take on new responsibilities is something to be desired by any professional. This rare mix of productivity and ambition sets a great example for the rest of a team, Cathy would be an exceptional asset to any team and company.
Raya Najiba Troyee , EIT
I had the pleasure to work with Cathy over the weekend at SheHacks V on our project "2Mg". I was extremely impressed by how quickly she learned to code and use Android Visual Studio while simultaneously having the best intuition while working for our teams UX/UI Design. Her resilience and knowledge was imperative to our three huge wins at the Hackathon and I know she will go on to do great things. I would highly recommend her as a teammate as she is just the absolute best to work with!
Amar Latchman, ITIL, CSPO, LSSGB
I had the pleasure of mentoring Cathy over two years at the E3 Challenge as she progressed roles from a delegate to a peer advisor. I was impressed by Cathy’s ability to express entrepreneurial skills while collaborating over several business case studies. Cathy showcased creative and innovative solutions towards marketing and campaigns. As she worked in a group setting, I was amazed by Cathy’s ability to lead even through disagreements and conflicts. Her leadership skills allowed her to flourish as a peer advisor, showing an excellent take on responsibility and management. Cathy has the ability to grow and adapt quickly, and her willingness to learn and take on new responsibilities is something to be desired by any professional. This rare mix of productivity and ambition sets a great example for the rest of a team, Cathy would be an exceptional asset to any team and company.
Raya Najiba Troyee , EIT
I had the pleasure to work with Cathy over the weekend at SheHacks V on our project "2Mg". I was extremely impressed by how quickly she learned to code and use Android Visual Studio while simultaneously having the best intuition while working for our teams UX/UI Design. Her resilience and knowledge was imperative to our three huge wins at the Hackathon and I know she will go on to do great things. I would highly recommend her as a teammate as she is just the absolute best to work with!
Amar Latchman, ITIL, CSPO, LSSGB
I had the pleasure of mentoring Cathy over two years at the E3 Challenge as she progressed roles from a delegate to a peer advisor. I was impressed by Cathy’s ability to express entrepreneurial skills while collaborating over several business case studies. Cathy showcased creative and innovative solutions towards marketing and campaigns. As she worked in a group setting, I was amazed by Cathy’s ability to lead even through disagreements and conflicts. Her leadership skills allowed her to flourish as a peer advisor, showing an excellent take on responsibility and management. Cathy has the ability to grow and adapt quickly, and her willingness to learn and take on new responsibilities is something to be desired by any professional. This rare mix of productivity and ambition sets a great example for the rest of a team, Cathy would be an exceptional asset to any team and company.
Credentials
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HIPPA
Yale UniversitySep, 2023- Sep, 2024 -
COVID-19 IPAC Fundamentals
Public Health OntarioMay, 2022- Sep, 2024 -
Health Equity Impact
Public Health OntarioMay, 2022- Sep, 2024 -
Infection Prevention and Control
Health Canada | Santé CanadaMay, 2022- Sep, 2024 -
Integrated Accessibility for Ontarians with Disability (AODA and IASR)
Ontario Medical AssociationMay, 2022- Sep, 2024 -
Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
Government of CanadaOct, 2020- Sep, 2024 -
Public Health Ontario Health Promotion Foundations
Health Canada | Santé CanadaSep, 2020- Sep, 2024
Experience
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HAVEN Free Clinic
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Quality Assurance and Improvement
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Sep 2023 - Present
Improvements and research-based investigations of the clinic's processes and quality. Improvements and research-based investigations of the clinic's processes and quality.
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Yale Law School
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United States
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Higher Education
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300 - 400 Employee
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Student Fellow
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Aug 2023 - Present
Solomon Center for Health Law & Policy Solomon Center for Health Law & Policy
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Stem Cell Club
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Wellness and Fitness Services
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Researcher
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Jun 2023 - Present
Investigating the effectiveness of TikToks in donor recruitment for stem cell donation. Seeking to enhance understanding of eligible potential stem cell donors' perspectives on the utility, content, and design of diverse donor recruitment. Supervised by Dr. Fingrut Featured: 2023 The Tandem Meetings; Transplantation & Cellular Therapy Meetings of ASTCT and CIBMTR Investigating the effectiveness of TikToks in donor recruitment for stem cell donation. Seeking to enhance understanding of eligible potential stem cell donors' perspectives on the utility, content, and design of diverse donor recruitment. Supervised by Dr. Fingrut Featured: 2023 The Tandem Meetings; Transplantation & Cellular Therapy Meetings of ASTCT and CIBMTR
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Ontario Medical Association
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Canada
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Non-profit Organization Management
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200 - 300 Employee
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Practicum Student
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Sep 2022 - Apr 2023
Mixed methodology to measure simple and composite indicators of physician engagement within Ontario Health Teams. Determining application of data towards healthcare delivery, physician burnout, and quality improvement (QI).Ontario Health Team Portfolio, Change Management and Implementation, supervised by Dr. Farhana and Dr. Wright
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Change Management and Implementation Intern
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May 2022 - Aug 2022
Developing strategies to increase physician engagement in Ontario Health Teams. Managing the OMA Incorporation Services (Legal) for doctors who seek to become a Medicine Professional Corporation (MPC) or are retiring. Supporting the planning and coordination by developing materials for tri-lateral table between the Ontario Medical Association, Ontario Health, and Ministry of Health.
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University Students' Council at Western University
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Canada
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Non-profit Organizations
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100 - 200 Employee
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Sexual Wellness Advocacy Coordinator
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Aug 2022 - Apr 2023
Designing and implementing promotional initiatives related to sexual health and wellness for the student population at large. Designing and implementing promotional initiatives related to sexual health and wellness for the student population at large.
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United Way of New York City
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Project Strategy Consultant
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Apr 2022 - Aug 2022
Worked for Every Day Is A Miracle Inc to evaluate programmatic needs for a ESL and nutrition class in the Bronx to fight household food insecurity under the Emergency Food and Shelter Program. Developed a program plan to address strategy goals and to reduce expenses by $6,775. Recommended an appropriate course of action to reach the desired objectives, including guidance on how to allocate resources and measure success. Worked for Every Day Is A Miracle Inc to evaluate programmatic needs for a ESL and nutrition class in the Bronx to fight household food insecurity under the Emergency Food and Shelter Program. Developed a program plan to address strategy goals and to reduce expenses by $6,775. Recommended an appropriate course of action to reach the desired objectives, including guidance on how to allocate resources and measure success.
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Centre for Research & Education on Violence Against Women & Children
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Canada
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E-Learning Providers
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1 - 100 Employee
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Project and Accessibility Assistant
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Jan 2022 - Jul 2022
Ensuring that digital learning materials and online experiences meet accessibility standards and regulations. Supporting the Health of Survivors of Family Violence in Family Law Proceedings. Ensuring that digital learning materials and online experiences meet accessibility standards and regulations. Supporting the Health of Survivors of Family Violence in Family Law Proceedings.
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Western University School of Health Studies
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Canada
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Higher Education
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1 - 100 Employee
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Research Assistant
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Jan 2022 - Apr 2022
Conducting literature reviews and developing creative knowledge translation material on body image research and experiences. Utilizes the synthesis, dissemination, exchange and ethically-sound application of knowledge to improve health literacy. Body Image and Health Lab, supervised by Dr. Pila Conducting literature reviews and developing creative knowledge translation material on body image research and experiences. Utilizes the synthesis, dissemination, exchange and ethically-sound application of knowledge to improve health literacy. Body Image and Health Lab, supervised by Dr. Pila
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BMO Wealth Management - Canada
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Banking
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700 & Above Employee
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Health Insurance Analyst
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Nov 2021 - Apr 2022
Assesses company and client needs through analyzing data, and develop actionable steps that will improve processes, optimize results, and respond to client and stakeholder needs. Focus in life, disability and health insurance. Assesses company and client needs through analyzing data, and develop actionable steps that will improve processes, optimize results, and respond to client and stakeholder needs. Focus in life, disability and health insurance.
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Research Intern
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Oct 2021 - Apr 2022
Conducted literature reviews on health promotion strategies to inform programs and strategies to improve the wellbeing of the student population. Supported various campus programs to promote health through partnerships and interactive activities in order to increase student awareness. Conducted literature reviews on health promotion strategies to inform programs and strategies to improve the wellbeing of the student population. Supported various campus programs to promote health through partnerships and interactive activities in order to increase student awareness.
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Research Collaborator
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Mar 2021 - Mar 2022
Under the supervision of Dr. Huy, M.D., Ph.D, my team and I are exploring the global effects of mental disorder and public health. Covering nearly 200 nations around the world, we are looking to uncover the global mental health situation. Under the supervision of Dr. Huy, M.D., Ph.D, my team and I are exploring the global effects of mental disorder and public health. Covering nearly 200 nations around the world, we are looking to uncover the global mental health situation.
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Operations Coordinator Intern
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May 2021 - Aug 2021
Developed program components, promoting the program and ensuring the execution of all program components. Provided input to the program strategy by analyzing current operations & challenges, researched best practices and understanding industry trends. Developed program components, promoting the program and ensuring the execution of all program components. Provided input to the program strategy by analyzing current operations & challenges, researched best practices and understanding industry trends.
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Branch Customer Service Representative (Bank Teller)
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Sep 2020 - Apr 2021
Utilized a high level of knowledge on various services offered, such as chequing/savings account, travel insurance and credit cards, and tailoring it to the customer’s needs. Collaborated on the customer loyalty team to improve R-NPS and the Brilliant Basics which yielded an increase from an R-NPS of 32 to a high of 38. Achieved an overall year-to-date achievement of 121% of my target and a referrals year-to-date high of 239%. Utilized a high level of knowledge on various services offered, such as chequing/savings account, travel insurance and credit cards, and tailoring it to the customer’s needs. Collaborated on the customer loyalty team to improve R-NPS and the Brilliant Basics which yielded an increase from an R-NPS of 32 to a high of 38. Achieved an overall year-to-date achievement of 121% of my target and a referrals year-to-date high of 239%.
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Bootcamps for Change (#SweatierForTheBetter)
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Cross-Sector Collaboration Consultant
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May 2020 - Jan 2021
Recommended and researched the implementation of educational and social sector collaborations to broaden the organization's outreach. Responsible for a project to diversify the Cross-sector Development Partnerships (CSDPs) between governments, private businesses, NGOs, and social or educational institutions. Recommended and researched the implementation of educational and social sector collaborations to broaden the organization's outreach. Responsible for a project to diversify the Cross-sector Development Partnerships (CSDPs) between governments, private businesses, NGOs, and social or educational institutions.
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Markham Public Library
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Canada
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Libraries
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1 - 100 Employee
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Page
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Dec 2017 - Aug 2019
Sorts, organizes and prepares library materials for shelving according to established library procedure. Sorts, organizes and prepares library materials for shelving according to established library procedure.
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Education
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2023 - 2025
Yale School of Public Health
Masters of Public Health, Health Policy -
2019 - 2023
Western University School of Health Studies
Bachelor of Health Sciences, Honours Specialization in Health Sciences and Biology -
2018 - 2018
University of Toronto
Medical Microbiology and Bacteriology -
2015 - 2019
Richmond Green Secondary School
STEM Student, 93%
Community
