Experience

WorkForce One

• Staffing and Recruiting
• 1 - 100 Employee

• UC Customer Support Representative

  • Dec 2009 - Present

  Key role as a Case Manager, for providing clients with company resources and services. Responsible for developing rapport with clients, case management and conducting assessments to assist them in identifying their needs and assisting them to target appropriate activities for their individual circumstances. Resume critique and correspondence both letter or e-mail. Re-Employment Team Lead, responsible for overseeing the compilation and the distribution of the "Soon To Exit Report". Key role as a Case Manager, for providing clients with company resources and services. Responsible for developing rapport with clients, case management and conducting assessments to assist them in identifying their needs and assisting them to target appropriate activities for their individual circumstances. Resume critique and correspondence both letter or e-mail. Re-Employment Team Lead, responsible for overseeing the compilation and the distribution of the "Soon To Exit Report".



American InterContinental University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Advisor

  • Jun 2003 - Feb 2007

  Focused on setting appointments for prospective students, provided detailed and accurate information on the various degree/certificate programs. Follow-up with students from time of enrollment to start of first semester, while motivating them towards "Life Changing Achievements. Focused on setting appointments for prospective students, provided detailed and accurate information on the various degree/certificate programs. Follow-up with students from time of enrollment to start of first semester, while motivating them towards "Life Changing Achievements.