Cathy Chen

Product Supply Coordinator at 2XU
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Contact Information
Location
Oakleigh, Victoria, Australia, AU
Languages
  • Chinese Native or bilingual proficiency
  • Korean Professional working proficiency
  • English Professional working proficiency

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Experience

    • Australia
    • Sporting Goods Manufacturing
    • 100 - 200 Employee
    • Product Supply Coordinator
      • Nov 2022 - Present
    • Production Manager
      • Jul 2022 - Nov 2022

      Analysed sales performance in the past few years to gain business insight and made sale forecast. Summarised production order category and quantity to analyse the production trends. Developed production planning including lead times and cost estimates for the next full season and divided the plan into each drop. Liaised with manufacturers and maintained relationships with new factories. Sourced new product styles according to marketing trends and made the design of bags and jewellery and placed quotations accordingly. Working with suppliers to ensure samples and deliveries are on schedule. Analysed data to define core products and monitor core product inventory levels for timely reorders. Worked with inventory controller to ensure the accuracy of current SOH. Liaised with internal stakeholders with production releasing time and notice. Arranged photo shooting time with photographer and marketing model shooting. Scheduled import and shipment dates and supervise the entire process. Monitored stationary stock levels and made purchase orders with each container. Hold production meetings with the director and production team. Managed and made payment applications for all cost associated with the production process. Show less

    • Production Coordinator
      • Jul 2021 - Jul 2022

      Analysed sales performance and past order quantity using Power BI to make the forecast and production planning for the next drop. Managed the critical path, sample, production process, loading date and delivery date, making sure each stage is complete on time and under control. Worked closely with designer and support production manager in communications with suppliers and implementation of production. Worked with inventory controller to ensure the accuracy of current SOH. Prepare and monitor sample and bulk production purchase orders. Maintain and oversee quality control and process faulty claiming. Show less

    • Operational Analyst
      • Jul 2018 - Jun 2022

      Analysed existing customer preferences and maintain customer relationships. Analysed customer review and market trends to change business strategy. Designed sales reports to monitor sales volume and adjusted resource planning weekly and monthly. Monitor inventory level and make orders to various suppliers. Controlled and managed cost through analysing purchase price and quality of raw materials to achieve the lowest price with good raw materials. Made marketing strategy, including promotion and markdown. Edited and managed social media platforms, including WeChat, Red, TikTok, Facebook, Instagram. Show less

    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Business Reporting Analyst
      • Feb 2018 - Jun 2018

      Designed sales reports for different periods and each salesperson. Designed customer reports to monitor their buying trends and maintain relationships in a timely manner. Designed dashboards using Qlik sense to internal stakeholders to improve business processes and support decision making. Reported daily and monthly performance and KPI updates to operational leaders to monitor business performance. Extracted data to answer ad hoc business questions timely for internal stakeholders. Managed customer files to ensure our service meets their expectations. Show less

Education

  • Monash University
    Master's degree, Master of Business Information System
    2015 - 2017
  • Seoul National University of Education
    Bachelor of Arts - BA, Korean Language and Literature
    2011 - 2012
  • Tianjin Normal University
    Bachelor's degree, Korean Language and Literature
    2008 - 2012

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