Cathy Turman

Customer Service Representative at etrailer.com / Bropfs Home Sales
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Contact Information
us****@****om
(386) 825-5501
Location
Yuba City, California, United States, US
Skills

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Bio

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5.0

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Mike Howell

Cathy is one of the nicest and most genuine people it has ever been my privilege to work with. Her professional manner in her work is second to none and she always showed great empathy when interacting with customers and coworkers. Any employer would be lucky to have her!

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Credentials

  • Excel 2019 Essential Training
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Learning Excel 2019
    LinkedIn
    Sep, 2020
    - Nov, 2024

Experience

  • etrailer
    • United States
    • Consumer Goods
    • 100 - 200 Employee
    • Customer Service Representative
      • Jun 2011 - Present

      Highly regarded for exceptional annual sales numbers over $880,000. Consistent 4.7/5 star customer service reviews. Collaborated with software designer to improve customer search capabilities and lesson burden on company employees. Proposed improvements for policy and procedural changes as the company grew over 500% during my tenure. Highly regarded for exceptional annual sales numbers over $880,000. Consistent 4.7/5 star customer service reviews. Collaborated with software designer to improve customer search capabilities and lesson burden on company employees. Proposed improvements for policy and procedural changes as the company grew over 500% during my tenure.

  • Holt of California
    • United States
    • Construction
    • 200 - 300 Employee
    • Warranty Administrator
      • Oct 2020 - Mar 2021

  • Ameriwood Home
    • Furniture
    • 100 - 200 Employee
    • Customer Service Representative
      • Dec 2009 - Jan 2011

      Customer Service Representative, order fulfillment & problem solving. Customer Service Representative, order fulfillment & problem solving.

  • Scenic Cycles
    • Marthasville, Missouri, United States
    • Co-Owner
      • Mar 1991 - Dec 2007

      Described as an “oasis” in the Katy Trail Guidebook, and featured in the film: The Katy: Stories of the Trail we owned Scenic Cycles in historic Marthasville, MO. We offered sales, rentals and repair services. I managed the business, accounting, advertising and customer service in a retail environment. Described as an “oasis” in the Katy Trail Guidebook, and featured in the film: The Katy: Stories of the Trail we owned Scenic Cycles in historic Marthasville, MO. We offered sales, rentals and repair services. I managed the business, accounting, advertising and customer service in a retail environment.

  • Howard Price Turf Equipment
    • Chesterfield, Missouri, United States
    • Purchasing Agent
      • Feb 1987 - Feb 1993

      Inventory purchasing averaging $8 million annually, substantially cutting costs by over $100K annually through vendor selection. Negotiated and procured freight contracts. Assisted in selecting and oversaw the implementation of employer sponsored health insurance program. Inventory purchasing averaging $8 million annually, substantially cutting costs by over $100K annually through vendor selection. Negotiated and procured freight contracts. Assisted in selecting and oversaw the implementation of employer sponsored health insurance program.

Education

  • St Charles Community College
    1995 - 1996
  • Gateway College of Evangelism
    1979 - 1980

Community

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