Experience

Whiskey Cake Kitchen & Bar

• United States
• Restaurants
• 100 - 200 Employee

• Managing Partner

  • Apr 2021 - Present

  -Developed and implemented strategies to increase sales and profitability. -Managed budget implementations, employee reviews, training, schedules, and contract negotiations. -Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. -Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems. -Analyzed… Show more -Developed and implemented strategies to increase sales and profitability. -Managed budget implementations, employee reviews, training, schedules, and contract negotiations. -Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. -Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems. -Analyzed market trends and competitor activities to create competitive advantages. -Trained new employees on proper protocols and customer service standards. -Interacted well with customers to build connections and nurture relationships.

• Manager

  • Jun 2017 - Apr 2021



Pappas Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Senior Manager

  • Dec 2014 - Jun 2017

  Houston, Texas Area Dining Room and Kitchen Manager - Effectively lead a team of 60+ servers, motivating excellent guest service by implementation of company training programs. -Worked with 4 different locations, during openings, where I was able to help develop and build a successful team. -Provide monthly reviews, constructive feedback to ensure the advancement of all staff. Create plan of action with weekly follow-up to encourage success of the staff. - Regularly exceeded SPH goals by accurately… Show more Dining Room and Kitchen Manager - Effectively lead a team of 60+ servers, motivating excellent guest service by implementation of company training programs. -Worked with 4 different locations, during openings, where I was able to help develop and build a successful team. -Provide monthly reviews, constructive feedback to ensure the advancement of all staff. Create plan of action with weekly follow-up to encourage success of the staff. - Regularly exceeded SPH goals by accurately forecasting labor requirements and overseeing scheduling budgets to efficiently manage labor needs. -Controlled bar inventory each week for 7 months. Counted multiple inventories and placed orders weekly. Worked on keeping all inventories at low cost in all areas. Show less