Cathy Sterrett

Senior Property Manager at Farley White Interests
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Contact Information
us****@****om
(386) 825-5501
Location
Wesley Chapel, Florida, United States, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Senior Property Manager
      • Jun 2022 - Present

      United States • Provide quarterly reports including variance explanations and property summaries. • Perform tenant visits, walk properties, and inspect building components, equipment, and systems. • Assist with tenant renewals and coordinate construction buildouts and tenant expansions • Coordinate the move-in and move-out process with tenants and their vendors. • Utilize building work-order system to ensure that all tenant requests are addressed within a timely manner… Show more • Provide quarterly reports including variance explanations and property summaries. • Perform tenant visits, walk properties, and inspect building components, equipment, and systems. • Assist with tenant renewals and coordinate construction buildouts and tenant expansions • Coordinate the move-in and move-out process with tenants and their vendors. • Utilize building work-order system to ensure that all tenant requests are addressed within a timely manner and customer satisfaction is achieved. • Develop annual budgets to ensure that buildings operate effectively. Actively participate in the capital improvement planning process/ • Approve all payable invoices. • Negotiate contracts with outside vendors to provide services as required. • Manage the collection of tenant accounts and receivables. • Provided outstanding relationships with vendors and tenants through tenant appreciation events and meetings. • Actively supervise a team of Building Engineers and mentor and train a Tenant Coordinator. Provide direction, support, additional training as required, and technical support as needed. Show less

    • United States
    • Leasing Non-residential Real Estate
    • 100 - 200 Employee
    • Senior Property Manager
      • Nov 2018 - Aug 2022

      Tampa, Florida • Prepare and deliver timely status updates and complete financial reports pursuant to company requirements. • Forecast Management plans and prepare weekly updates and monthly performance reports. • Provide monthly and quarterly variance explanation reports including property activity and tenant relations. • Regularly inspect and evaluate building components, equipment, systems, and grounds to ensure that the appearance and operation of the… Show more • Prepare and deliver timely status updates and complete financial reports pursuant to company requirements. • Forecast Management plans and prepare weekly updates and monthly performance reports. • Provide monthly and quarterly variance explanation reports including property activity and tenant relations. • Regularly inspect and evaluate building components, equipment, systems, and grounds to ensure that the appearance and operation of the properties exceed company expectations. • Managed the move-in-move-out process. Visited tenants regularly and maintained a positive, productive, and professional relationship. • Assist with tenant renewals, construction buildouts and expansions. • Fully utilized the work order system to ensure that all requests are handled with customer satisfaction. • Develop and manage annual budgets ensuring that properties operate within budget and achieve targeted NOI. Actively participate in the capital planning process. • Increased revenue and proactively controlled costs and maximized the properties’ leaseability. • Approved all payable invoices. • Manage collection of accounts and receivables. • Handled all tenant improvement work as assigned. Provided required project status updates and participated in tenant improvement reviews. Coordinate progress meetings and or project planning to stay within schedule and on budget. • Managed job cost/tracking punch lists and closeouts. • Negotiate contracts with outside vendors to provide services as required. • Obtained, tracked, and maintained certificates of insurance, and waivers from tenants, contractors, suppliers, and other third parties. Show less

    • United States
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Commercial Property Manager
      • Jun 2017 - Nov 2018

      Tampa/St. Petersburg, Florida Area • Reviewed monthly operating reports and composed variance reports, providing variance explanations for Asset Management, to ensure budget compliance. • Drafted and managed annual budgets and actively participated in the capital planning process. • Processed accounts payable invoices • Contracted with vendors for service and to ensure that work performed is timely, on budget, and meets expectations. • Oversaw capital improvement projects and… Show more • Reviewed monthly operating reports and composed variance reports, providing variance explanations for Asset Management, to ensure budget compliance. • Drafted and managed annual budgets and actively participated in the capital planning process. • Processed accounts payable invoices • Contracted with vendors for service and to ensure that work performed is timely, on budget, and meets expectations. • Oversaw capital improvement projects and tenant leasehold improvements. Coordinated progress meetings and tracked job costs, completed punch list items. • Actively supervised maintenance staff, employees, and vendors. Provided direction and training and technical support as necessary to meet company standards. • Provided excellent customer service through relationship-building and tenant appreciation processes. • Negotiated contracts with vendors. • Addressed all tenant work orders within a timely manner to provide outstanding customer satisfaction. • Maintained certificates of Insurance for vendors and tenants. • Managed collection efforts and coordinated tenant default situations with inhouse legal. • Assisted leasing representatives and brokers in showing space to prospective tenants as needed. • Proactively collaborated with other Dilweg team members as required and successfully completed all assigned projects as directed. Show less

    • United States
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Dec 2011 - Jun 2017

      Tampa, FL • Performed all aspects of daily operations and management including monthly reporting, accounts receivable review, management of contracts, vendors and leases. • Training and supervision of maintenance employees and vendors • Established and maintained positive tenant relationships by providing exceptional customer service and well- maintained properties. • Scheduled move in and move out reports and turnover re-keying and cleaning. • Oversaw leasehold and capital improvement… Show more • Performed all aspects of daily operations and management including monthly reporting, accounts receivable review, management of contracts, vendors and leases. • Training and supervision of maintenance employees and vendors • Established and maintained positive tenant relationships by providing exceptional customer service and well- maintained properties. • Scheduled move in and move out reports and turnover re-keying and cleaning. • Oversaw leasehold and capital improvement projects ensuring timely completion and within budgeted. • Perform property inspections, bid approved projects with vendors and oversee work until completion. • Follow up, research and coordinate work orders in property management software. • Abstract leases and input tenant information into company software. • Schedule, track and maintain after hour HVAC requests. Processed and tracked payment of tenant billables. • Processed accounts payable. • Prepared annual operating budget, monthly review and report on variances to budget. • Tenant relations and party/event planning • Review the aged receivable report and resolve delinquencies • Maintain certificates of insurance, incident reports and claims for tenants and vendors • Coordinated Phase I remediation work. Show less

Education

  • Culver College
    Real Estate
    2000 - 2001
  • Kennesaw State College
    1993 - 1995

Community

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