Cathy Palmer

Global Key Account Manager / Technical Sales at PPG Industrial Coatings
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Contact Information
us****@****om
(386) 825-5501
Location
Zelienople, Pennsylvania, United States, US

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Experience

    • Wholesale Building Materials
    • 700 & Above Employee
    • Global Key Account Manager / Technical Sales
      • 2018 - Present

      Responsible for managing a Strategic OEM (Fortune 100) within the Heavy Duty Equipment Segment worth over 60 million dollars. This role requires leading projects and teams around the world including the United States, Mexico, Asia Pacific, Western Europe and Latin America. Responsible for formulating and directing implementation of the sales, marketing and technical strategies for the this OEM's Heavy Duty Equipment segment. Works with the Global Account Managers within the segment, while working closely with the regional sales teams on new business development. Accountable for alignment between technical centers and commercial team to ensure sales and profitability goals are achieved.Provide leadership and strategic growth initiative to develop long term partnership with the customer. Develop and Manage outsourcers business servicing the OEM while driving innovative solutions to the tier suppliers and OEM facilities. • Directed technical development at Coatings Services facilities providing parts for OEM. Managed eight Coatings Services locations world-wide valued at over $40Million of OEM business

    • Global Director of Technology, Coating Services
      • Jun 2014 - Oct 2018

      Responsible for twenty-nine (29) coating facilities located worldwide. Key focus areas include development and implementation of corporate strategic technical, process, and quality performance initiatives• Champions the development and implementation of corporate strategic technical, process and quality performance initiatives. Managing 8 direct reports.• Manage multidiscipline technical staffs across multiple countries and regions. Identify, qualify and train future technical candidates globally to ensure the highest educational and professional competency• Lead process and quality investigations, continuous process improvements, process productivity initiatives and critical product launches. Drives the use of advanced core quality tools (APQP, BPI, PDCA, PPAP, FMEA, Control Plans, 8D's, SPC, etc.)• Support business development efforts and provide technological solutions related to materials, processes and world class quality performance • Resolve critical Customer complaints and relationship issues• Drive innovation by leading R&D efforts on testing and approvals of new processes and materials• Drive implementation of technology related enterprise systems such as CIMS, PMC, IOPL, OEM Spec Control, IMDS, 3TG, etc.• Drive efforts to maintain certification, effectiveness and suitability of TS17025 in PTL Lab and TS16949 in manufacturing facilities worldwide• Lead the development and qualification of critical suppliers as it relates to materials, services and competitiveness• Develop, maintain and implement technical training programs to maintain the highest level of competency among technical and quality employees • Build and maintain necessary industry contacts and relationships

    • Industrial Coatings Global Account Development Manager
      • Jul 2007 - Jul 2014

      Managed a global Coating Services company whose paint buy valued at $20 million at 29 locations around the globe. Managed sales and service teams in Industrial Coatings supporting Liquid, Powder, E-coat, Pretreatment, and Adhesives.• Launched new product development in electrocoat and pretreatment at customer locations for PPG Industrial Coatings. Developed a partnership with the customer, to use locations as Beta sites for testing of new materials.• New Business wins with global OEM at multiple sites• Developed opportunities to increase current customer business for double digit volume growth.

    • Account Manager Field Sales and Technical Service
      • Jul 2005 - Jul 2007

      Technical, service and sales manager for Curtis Metal Finishing – leader in the bulk finishing industry for automotive fasteners.

    • Senior Development Chemist – General Industrial Electrocoat
      • Jan 2003 - Jul 2007

      Technical Supervisor – Bulk Coatings Development laboratory (2-senior lab technicians). Responsible for the development of new products for the fastener industry. Successfully developed commercial products for construction fastener accounts. New product line developed for automotive fasteners.

    • Development Chemist – General Industrial electrocoat
      • Jan 1994 - Jan 2003

      Chemist responsible for the development of white cationic acrylic electrocoat for Whirlpool, Corporation. Also responsible for the technical service of the account. Received PPG's Gold distinction award for the development of a cationic acrylic one-coat white electrocoat. The formulation is still run at the Whirlpool Marion and Clyde facilities and generates 16 million dollars in sales for PPG.

Education

  • University of Pittsburgh
    Bachelor of Science - BS, Chemistry and mathematics
    1988 - 1992

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