Cathy Kellogg
Intake and Marketing Specialist at Support, Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Safety Care: Training for the Trainer
QBS, Inc.Jun, 2019- Nov, 2024
Experience
-
Support, Inc.
-
United States
-
Mental Health Care
-
1 - 100 Employee
-
Intake and Marketing Specialist
-
Mar 2020 - Present
Intake:•Onboard new People Receiving Services (PRS) through the HBCS DD waiver and Family Caregiver (FCG) services•Connect PRS with Host Home Providers (HHPs)-secure the match, negotiate the rate, schedule moves, assign the team, and ensure long-term success•Recruit, screen and train HHPs, complete home inspections, and find HHP a match•Accept and manage referrals in the CRM (Salesforce) and track HHP applicants•Create HHP flyers to be marketed to CCBs•Submit clinical/staffing referrals to the appropriate departmentsMarketing:•Head of the STAR Committee-currently overseeing three subcommittees•Manage our Facebook page, two newsletters, website, blog and catalog of images and videos•Promote events and agency updates internally and externally•Promote multiple committees and initiatives such as STAR, BACPAC, CAP and Day Program events•Gather testimonials and develop historical narrative of the agencyMisc: • Member of the DEI committee and three additional DEI subcommittees Show less
-
-
Staffing Manager
-
Jun 2018 - Mar 2020
• Supervised 25 Direct Support Professionals• Recruited, onboarded and trained additional staff• Placed and updates ads on job sites to attract and identify new talent• Observed and assessed direct care staff in the field• Worked with our clinical team and CAP to develop clinical, community-based groups• Coached new and existing direct care employees• Facilitated Direct Care Functional Team meetings and trainings• Approved time off requests and handle call outs in accordance with company policies• Conducted 1:1 meetings with staff as necessary and consistent supervision• Joined a work-group to redesign our website• Promoted to the Operations and Management teams in January 2019• On call every 8 weeks• Also trained DSPs on our new time management system, ADP Show less
-
-
Clinician
-
Mar 2017 - Jun 2018
• Managed BISSPs, behavior tracking and related paperwork• Assessed clients for strengths and symptoms• Counseled clients for improvements in symptoms and cognitive functioning• Consulted with Family Caregivers, Host Home Providers and Direct Support Professionals on how to best serve our clients• Audited the Loveland caseload for SP dates, protocols and consent forms• Led safety care trainings• Responded to crisis calls and followed-up with concise, professional reports• Provided person-centered resources and recommendations for clients• Took over the newsletter as Editor in Chief• Managed our Facebook Business Page and Linkedin account• Led an employee training on MANE reporting and developed a presentation for Lunch and Learn Show less
-
-
-
North Range Behavioral Health
-
United States
-
Individual and Family Services
-
100 - 200 Employee
-
Case Manager and OBRA Coordinator for Weld County
-
Oct 2015 - Mar 2017
• Float Social Worker across 5 SNFs and two assisted living facilities• Provided community and mental health resources to residents• Led weekly cooking groups and co-facilitated resource groups• Completed intakes, service plans, treatment plans and clinical assessment updates• Managed PASRRs for Weld County and networked with and advised hospital staff, AAA case workers and Social Service Directors to ensure everyone followed policies and procedures correctly• Trained Social Services Directors and over 2 dozen AAA case workers on PASRRs• Assigned Level 2s to my evaluators• Tracked the completion of Level 2s and maintained a monthly billing sheet Show less
-
-
Master's Level Intern
-
Jun 2016 - Dec 2016
• Provided individual and group sessions utilizing CBT and SFBT• Completed intakes, discharges and other clinical paperwork• Joined medical rounds and provided feedback to clinicians regarding clients • Taught clients coping skills and relayed housing and employment opportunities• Learned specifics regarding M1 holds, short-term certs and long-term certs• Deescalated crisis situations• Served snacks during evening shift, stripped beds and cleaned rooms
-
-
-
Urban Housing Solutions
-
United States
-
Real Estate
-
1 - 100 Employee
-
SOAR Service Coordinator
-
Jun 2014 - Jul 2015
•Reviewed and accepted applications for the SOAR Program • Networked with community agencies for referrals • Maintained a wait list • Worked within a Housing First Framework • Introduced people without housing to their new residence • Taught residents basic independent life skills • Connected residents to appropriate resources • Led monthly Community Meetings • Organized volunteers for our Spring Clean-Up/Garden Day • Educated residents on how to advance their housing opportunities Show less
-
-
-
Volunteer Behavioral Health Care System
-
Mental Health Care
-
200 - 300 Employee
-
Case Manager with the Guidance Center
-
Jun 2011 - Jan 2014
• Introduced clients to The Guidance Center through the intake process • Determined client needs by performing assessments, creating service plans and developing goals • Completed crisis action plans, transition plans and case management assessments • Researched and suggested coping skills related to mental and physical diagnoses • Facilitated family meetings • Networked with providers in the community • Connected people to resources such as housing and food/clothing/furniture vouchers • Offered support by advocating for clients in educational and courtroom settings • Taught clients techniques to abstain from recreational drug use • Referred clients to other agencies as necessary • Trained new case managers Show less
-
-
Education
-
2014 - 2016
University of Tennessee at Martin
Master's Degree, Clinical Mental Health Counseling -
2006 - 2010
Middle Tennessee State University (MTSU)
Bachelor of Arts - BA, Social Work
Community
