Cathy Cruz R.N

Director of Care at AAA Warman Home Care
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Location
Damascus, Maryland, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Care
      • May 2014 - Present

      Responsible for leadership of offices in Maryland, Virginia, and Pennsylvania directly managing a team of eleven case coordination, HR and office personnel, and overseeing over 300 certified nursing assistants. Customer-focused activities included coordination of field nurse services, on-call and day-to-day job activities. Accountable for updating, maintenance and implementation of company policy and procedures, and development and provision of staff training. Planned, directed and evaluated operations to ensure the provision of adequate, legally compliant, and appropriate care and services. Developed relationships with key stakeholders to build advocates for AAA Warman Home Care.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Liasion
      • 2010 - 2013

      Primary responsibility to increase referrals and admissions to Manor Care facilities. Worked closely with hospital discharge planners, case managers, doctors and nursing staff to identify appropriate clients, conduct on-site clinical assessments of potential patients, verify health insurance and its coverage, and advocate for the patient and family. Tasked with achieving five admissions per week; exceeded expectations over 90% of the time, earning the Leadership Circle award for the Eastern Division

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Electronic Device Specialist/Account Manager/Medication Management Spesialist
      • 1996 - 2009

      Responsible for sales of medical devices (IV pumps, injectables and supporting disposables), in Maryland, Delaware, Pennsylvania and southern New Jersey. Served as point of contact between customers and Hospira creating strategic alignments to drive growth. Conducted sales demonstrations to a variety of hospital departments (CEO, Directors, Nursing, Pharmacy), and various cross functional teams, coordinated schedules for implementation of devices, assisted in new device software (Med Net) implementation, coordinated multiple projects within a hospital system and between the sales team and service team. Leadership in the development and implementation of product contracts using new Hospira software. As National and District Sales Trainer, managed clinical, technical support and new product education and training. Developed and implemented customer educational programs. Consistently achieved and exceeded sales targets culminating in quota of $8.4MMSelected to participate on Medication Management Specialist Advisory Panel due to clinical background, product knowledge and expertise Recipient of National All Star - Circle of Excellence award, 2006Recipient of multiple district “quota buster” awards, 2000-2007

    • Registered Nurse
      • 1993 - 1996

      Nurse, Bone Marrow Transplant & Hematology/Oncology UnitServed as clinical nurse (III) and primary care nurse. Responsibilities included wound care (radiation burns, chemo burns, graph vs. host wounds), patient advocacy, interdepartmental treatment coordination. Served as Relief Charge Nurse as needed. Preceptor for new staff members. Chemotherapy certified 1993 – 1994.

Education

  • Muhlenberg School of Nursing
    Registered Nurse, Nursing-Pediatric Bone Marrow Transplant/Oncology
    -
  • Union County College
    Associate of Science (A.S.)
    -

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