Experience

Lux Bond & Green

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Director-Human Resources

  • Mar 2003 - Present

  Established the first Human Resources function for this family-owned chain of luxury jewelry, watch and giftware stores. Act as internal consultant to owners and senior management on all matters related to the development of a high performing workforce to ensure Lux Bond & Green builds upon its reputation as New England’s premier jeweler. • Formulate and continuously improve tools and processes to support the business including the formulation of staffing plans and procedures, revision… Show more Established the first Human Resources function for this family-owned chain of luxury jewelry, watch and giftware stores. Act as internal consultant to owners and senior management on all matters related to the development of a high performing workforce to ensure Lux Bond & Green builds upon its reputation as New England’s premier jeweler. • Formulate and continuously improve tools and processes to support the business including the formulation of staffing plans and procedures, revision and implementation of the performance review process, and development of the company’s mission and core values. • Serve as trusted advisor and coach to store and corporate managers on subjects ranging from how to effectively manage their team to navigating challenging Human Resources issues. Show less Established the first Human Resources function for this family-owned chain of luxury jewelry, watch and giftware stores. Act as internal consultant to owners and senior management on all matters related to the development of a high performing workforce to ensure Lux Bond & Green builds upon its reputation as New England’s premier jeweler. • Formulate and continuously improve tools and processes to support the business including the formulation of staffing plans and procedures, revision… Show more Established the first Human Resources function for this family-owned chain of luxury jewelry, watch and giftware stores. Act as internal consultant to owners and senior management on all matters related to the development of a high performing workforce to ensure Lux Bond & Green builds upon its reputation as New England’s premier jeweler. • Formulate and continuously improve tools and processes to support the business including the formulation of staffing plans and procedures, revision and implementation of the performance review process, and development of the company’s mission and core values. • Serve as trusted advisor and coach to store and corporate managers on subjects ranging from how to effectively manage their team to navigating challenging Human Resources issues. Show less



Ames Department Stores

• Senior Vice President-Human Resources

  • 1999 - 2002

  Senior Vice President-Human Resources (1999-2002) Responsible for all Human Resources functions including organizational development, employee relations, training, benefits, compensation, Human Resources Management Systems, and recruiting for this $3 billion discount merchandise chain. Served as member of the executive committee responsible for formulating the company’s overall strategic direction. • Developed new performance management process with a strong focus on management… Show more Senior Vice President-Human Resources (1999-2002) Responsible for all Human Resources functions including organizational development, employee relations, training, benefits, compensation, Human Resources Management Systems, and recruiting for this $3 billion discount merchandise chain. Served as member of the executive committee responsible for formulating the company’s overall strategic direction. • Developed new performance management process with a strong focus on management competencies and on the measurement of necessary skills to get results. • Established talent management process to identify high potential executives, evaluate risks and create action plans to move the organization forward. • Implemented numerous process improvements utilizing technology including the migration to a web-based HR/Payroll system, automated associate performance appraisals, and on-line access to HR documents through the company Portal. • Advised senior executives regarding highly sensitive employee relations issues and worked in partnership with business leaders on the human capital impact of company initiatives such as post-acquisition integration.

• Vice President-Human Resources Services

  • 1993 - 1999

  Vice President – Human Resources Services (1996-1999) Managed recruiting, employee relations and salary administration for all corporate office associates and directed the benefits function for the total company including all stores and Distribution Centers. • Achieved $700,000 in savings in first year having responsibility for benefits. • Implemented the company’s first merchandising college recruiting program. • Identified and launched numerous strategic initiatives to improve… Show more Vice President – Human Resources Services (1996-1999) Managed recruiting, employee relations and salary administration for all corporate office associates and directed the benefits function for the total company including all stores and Distribution Centers. • Achieved $700,000 in savings in first year having responsibility for benefits. • Implemented the company’s first merchandising college recruiting program. • Identified and launched numerous strategic initiatives to improve productivity, reduce expenses, and improve quality of work life such as Job Posting Program, identification of new unemployment services provider, and roll-out of flexible work schedules. • Selected to participate on four-person task force to formulate the strategic plan designed to move the Finance and IT departments to world-class, high performance organizations. Vice President – Organizational Development (1994-1996) Led the corporate office Human Resources function and drove all management development programs for the company. • Created structured training programs and assessment tools to identify and develop internal talent in both the corporate office and all field locations. • Key team member in reengineering of Accounts Payable division to self-directed work teams resulting in reduced expenses and improved productivity. Director – Recruiting/Human Resources Administration (1993-1994) Responsible for sourcing, selecting and hiring for all corporate office positions and handled all generalist services for 1,000 corporate employees. • Reduced recruiting expenses by 35% and reduced time frame to fill open positions by creatively identifying new sources of candidates. • Designed new company recognition programs to recognize and reward top performers. • Established highly credible, trusted Human Resources function in the corporate office.



IKON Office Solutions

• Retail Office Equipment
• 700 & Above Employee

• Human Resources Consultant

  • 1999 - 1999

  Directed the Human Resources function for the Sales, Administration and Service departments of this leading provider of office and production equipment. • Established recruiting guidelines and monthly pipeline for sales positions to increase candidate flow and reduce costs. • Created succession planning process to track career progression of sales representatives and worked closely with VP-Sales to identify top performers and quickly handle performance issues. • Conducted training for… Show more Directed the Human Resources function for the Sales, Administration and Service departments of this leading provider of office and production equipment. • Established recruiting guidelines and monthly pipeline for sales positions to increase candidate flow and reduce costs. • Created succession planning process to track career progression of sales representatives and worked closely with VP-Sales to identify top performers and quickly handle performance issues. • Conducted training for all managers on Human Resources policy, guidelines and administration. Show less Directed the Human Resources function for the Sales, Administration and Service departments of this leading provider of office and production equipment. • Established recruiting guidelines and monthly pipeline for sales positions to increase candidate flow and reduce costs. • Created succession planning process to track career progression of sales representatives and worked closely with VP-Sales to identify top performers and quickly handle performance issues. • Conducted training for… Show more Directed the Human Resources function for the Sales, Administration and Service departments of this leading provider of office and production equipment. • Established recruiting guidelines and monthly pipeline for sales positions to increase candidate flow and reduce costs. • Created succession planning process to track career progression of sales representatives and worked closely with VP-Sales to identify top performers and quickly handle performance issues. • Conducted training for all managers on Human Resources policy, guidelines and administration. Show less



G. Fox, a Division of May Department Stores

• Director-Training & Development

  • 1984 - 1993

  Director – Training & Development (1991-1993) Drove the training function for the company including sales and customer service training, management skills workshops, and new employee orientation. • Managed all internal succession planning for merchandising division including tracking of promotable executives and identification of liabilities. • Designed and regularly conducted needs assessments to identify training requirements for merchandising and store… Show more Director – Training & Development (1991-1993) Drove the training function for the company including sales and customer service training, management skills workshops, and new employee orientation. • Managed all internal succession planning for merchandising division including tracking of promotable executives and identification of liabilities. • Designed and regularly conducted needs assessments to identify training requirements for merchandising and store executives. 1984-1991 • Held a variety of increasingly responsible Human Resources positions including Manager – Compensation/Benefits and Manager – Executive Development and Placement. Also spent two years in line positions as an Executive Trainee, Department Manager, and Assistant Buyer. • Received Human Resources Executive of the Year award in 1987 and 1990 for outstanding performance. Show less Director – Training & Development (1991-1993) Drove the training function for the company including sales and customer service training, management skills workshops, and new employee orientation. • Managed all internal succession planning for merchandising division including tracking of promotable executives and identification of liabilities. • Designed and regularly conducted needs assessments to identify training requirements for merchandising and store… Show more Director – Training & Development (1991-1993) Drove the training function for the company including sales and customer service training, management skills workshops, and new employee orientation. • Managed all internal succession planning for merchandising division including tracking of promotable executives and identification of liabilities. • Designed and regularly conducted needs assessments to identify training requirements for merchandising and store executives. 1984-1991 • Held a variety of increasingly responsible Human Resources positions including Manager – Compensation/Benefits and Manager – Executive Development and Placement. Also spent two years in line positions as an Executive Trainee, Department Manager, and Assistant Buyer. • Received Human Resources Executive of the Year award in 1987 and 1990 for outstanding performance. Show less