Experience

Courtyard by Marriott Minneapolis Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Oct 2017 - Present



Minneapolis Marriott City Center

• Greater Minneapolis-St. Paul Area

• Event Specialist

  • May 2015 - Oct 2017

  • Coordinate and communicate with clients regarding event details and achieve 90% satisfaction rate • Improved department performance and client satisfaction by taking responsibility for one segment of group business • Awarded employee of the month with 4 months of hire for excellence and enthusiasm for learning new tasks and taking on additional responsibilities • Actively assist event managers and banquets staff during large group events • Coordinate and communicate with clients regarding event details and achieve 90% satisfaction rate • Improved department performance and client satisfaction by taking responsibility for one segment of group business • Awarded employee of the month with 4 months of hire for excellence and enthusiasm for learning new tasks and taking on additional responsibilities • Actively assist event managers and banquets staff during large group events



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Restaurant Supervisor

  • Apr 2014 - May 2015

  Fulfilled role of interim restaurant manager to maintain successful continuing restaurant and room service operations; Coordinated weekly schedule of 15 full-time and part-time employees; Tracked and recorded weekly payroll data for restaurant employees; Executed daily management shifts while providing assistance to hotel guests and employees; Anticipated and responded to guest needs to provide brilliant customer service; Maintained positive and professional attitude even when dealing with high stress situations; Awarded recognition of Host of the Week for outstanding work as acting manager. Show less



Jimmy John's

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver

  • Jun 2012 - Apr 2014



Origin Coffee and Tea

• Rocklin, CA

• Administrative Intern

  • May 2013 - Aug 2013

  Managed a weekly schedule of volunteers, placed weekly orders for inventory, and filled the role of barista and cashier for weekly shifts. Experiences included taking part of a team that raised funds through coordinating the organization's first charity benefit dinner. A demanding schedule reinforced time management skills and constant interaction with volunteers and customers fostered relationship management and customer service skills. Managed a weekly schedule of volunteers, placed weekly orders for inventory, and filled the role of barista and cashier for weekly shifts. Experiences included taking part of a team that raised funds through coordinating the organization's first charity benefit dinner. A demanding schedule reinforced time management skills and constant interaction with volunteers and customers fostered relationship management and customer service skills.



University of North Dakota

• Higher Education
• 700 & Above Employee

• Student Assistant, Languages Department

  • Aug 2011 - May 2013

  Worked directly under a professor of French, weekly responsibilities included providing French tutoring to peers as well as grading homework and tests while abiding by confidentiality agreements. Developed leadership skills by teaching a one-hour French 101 class. Experience in this position greatly improved professionalism and ability to interact with individuals of all levels in an organization. Worked directly under a professor of French, weekly responsibilities included providing French tutoring to peers as well as grading homework and tests while abiding by confidentiality agreements. Developed leadership skills by teaching a one-hour French 101 class. Experience in this position greatly improved professionalism and ability to interact with individuals of all levels in an organization.



'l Bistro Mediterranean Eatery

• Grand Forks, North Dakota

• Lead Server/Hostess

  • Jun 2011 - Mar 2013

  Provided excellent customer service through answering questions, resolving problems, and maintaining knowledge of menu items and daily specials. Developed leadership and relationship management skills via a promotion to Lead Server through extensive interaction with coworkers and customers. Provided excellent customer service through answering questions, resolving problems, and maintaining knowledge of menu items and daily specials. Developed leadership and relationship management skills via a promotion to Lead Server through extensive interaction with coworkers and customers.