Experience

Smena Station

• Hong Kong
• Travel Arrangements
• 1 - 100 Employee

• Client Manager

  • Jul 2022 - Present

  Smena Station is two-week retreats for digital nomads to connect, co-work and build community. Key responsibilities: - Responsible for application reviews, customer engagement and completion of sale - Conducting interviews (sales calls) with clients - Building rapport with clients - B2C application processing in AMO CRM - After-sale follow up and gathering of reviews - Producing weekly reports analysing clients' habits and demand, presenting them to senior management and marketing team Accomplishments: - A ratio of incoming clients to successful completed sales currently stands at 2:1 - Helped lead an improved target audience strategy following on from the undertaken analysis work - Implemented ideas on automatisation of some of the operational processes that led to a more efficient client service Show less



ASAP PRODUCTION

• Russian Federation
• Advertising Services
• 1 - 100 Employee

• Account Project Manager

  • Jul 2021 - May 2022

  Key responsibilities: - Coordinating project teams on the full cycle of production with regard to commercial documentaries and series - Leading communication between client and production team - Drawing up project timelines - Preparing project presentations for clients - Managing book projects: coordination of editorial and design teams Projects: - YaC (Yandex Conference) 2021 - Documentary about Visa "Network of Networks" - Series of educational videos for Rostelecom's online course - Storybook, workbook for screenwriters (not published) Show less



Esmanov&Co

• France
• Real Estate

• Producer, Account Manager

  • Jun 2020 - Jul 2021

  Key responsibilities: - Development and producing of workshops, lectures and courses on brand communications and storytelling for Bang Bang Education, Skvot.io and other educational platforms and corporate clients - Creating and presenting commercial offers for clients - Leading the after-sales communication with clients Accomplishments: - Successful commercial sales for 20+ clients such as Yandex, Burger King, igooods (one of the biggest food delivery services in Russia), Magnit (one of the biggest supermarket chains in Russia), Finn Flare (one of the biggest clothing brands in Russia), Artec 3D (international developer and manufacturer of 3D scanning hardware and software), Republic (American platform for crowd investment) - Developing a programme and coordinating a two-month educational course on brand management and storytelling for Skvot.io - Facilitating 60+ private and corporate consultations and workshops on brand management Show less



Strelka Institute for Media, Architecture and Design

• Russian Federation
• Higher Education
• 1 - 100 Employee

• Project Manager

  • Apr 2018 - Jun 2020

  Key responsibilities: - Preparing commercial offers for clients on educational conferences, lectures and workshops - Communication with partners and sponsors throughout the whole process of event preparation and execution - Locating venues for events and overseeing organisational processes whilst on site - Managing document flow with contractors and clients - Produce reports on completed projects - Coordination between project departments (design team, content team, financial department) Accomplishments: - Organised more than 50 educational events (lectures, workshops and conferences) in regions of Russia and abroad - Collaborated and led communication with companies/organisations such as British Embassy, Gazprom, Sibur, and Ministry of Development and Construction - Managed several events with 2000+ audience members in attendance - Worked with such lecturers as ex-mayors of Copenhagen and London, main architects of European cities, and influential designers and architects Show less