Experience

TWK Agri (Pty) Ltd

• South Africa
• Retail
• 1 - 100 Employee

• Workshop Admin

  • May 2021 - Present



Unemployed at this time

• Industrial Machinery Manufacturing
• 700 & Above Employee

• Unemployed

  • Jan 2021 - May 2021



Multifranchise Nelspruit

• Warranty Clerk

  • Jun 2018 - Jun 2020



Nel

• Nelspruit

• Warranty Clerk, Workshop Admin, Service Advisor, Admin Clerk

  • Jun 2018 - Jun 2020

  Customer Relations Officer: Follow up calls after vehicle was in the workshop Sorting out any queries Making sure that the customer is satisfied after queries are solved Stand-in for any workshop admin staff when on leave Service Advisor for Renault, KIA and Hyundai Workshop Admin Clerk: Workshop manager’s personal assistant Ensure all admin are up to standard Handling cash outstanding and work in progress report Making sure invoices gets send to head office Doing CSI-doing after service calls to customers Controlling AVO list-parts that was ordered Reports to dealer principle Assisting foremen with their carry over lists Typing letters, quotations and memos Standing in for workshop staff when someone is not at work Checking and monitoring credit notes Booking of training and accommodation for all workshop staff In charge of workshop with foreman when workshop manager not available Senior Warranty Clerk for 9 franchises (TATA, Renault, Ssangyong, Proton, Chery, Daihatsu, KIA, Hyundai & Foton) Opening & costing of job cards & make bookings for customers Following up on customers parts ordered & do weekly reports Submitting warranty claims on WOW system (TATA, Renault) Filing & follow up on my carry over’s (vehicles standing – here for more than a day) Assisting service advisors to check vehicles in, in mornings Show less



Warranty Clerk and Environmental Officer

• Nelspruit

• Toyota Nelspruit

  • Jan 2016 - Apr 2017

  Warranty Clerk and Environmental Officer: Capturing warranty claims Up-Keeping of warranty store Putting old parts in warranty store Mark as Arrive daily job cards Opening of job cards Making bookings for customers Phoning customers if parts have arrived Do Environmental check of dealership daily Doing reports monthly / weekly for warranties and environmental Sending parts to Head Office – if requested – Weekly and monthly Checking warranty payments – if everything is in order and claims paid Show less



Nelspruit

• Nelspruit

• Warranty Clerk

  • May 2008 - Mar 2013

  Workshop Admin Clerk: Workshop manager’s personal assistant Ensure all admin are up to standard Handling cash outstanding and work in progress report Making sure invoices gets send to head office Doing CSI-doing after service calls to customers Controlling AVO list-parts that was ordered Reports to dealer principle Assisting foremen with their carry over lists Typing letters, quotations and memos Standing in for workshop staff when someone is not at work Checking and monitoring credit notes Booking of training and accommodation for all workshop staff In charge of workshop with foreman when workshop manager not available Senior Warranty Clerk for 9 franchises (TATA, Renault, Ssangyong, Proton, Chery, Daihatsu, KIA, Hyundai & Foton) Opening & costing of job cards & make bookings for customers Following up on customers parts ordered & do weekly reports Submitting warranty claims on WOW system (TATA, Renault) Filing & follow up on my carry over’s (vehicles standing – here for more than a day) Assisting service advisors to check vehicles in, in mornings Show less