Katie McDonough MBA, MHA

Account Associate at Paytient
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Location
St Louis, Missouri, United States, US
Languages
  • English -

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Credentials

  • Content Marketing Foundations
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Content Strategy for Marketers
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Digital Marketing Foundations
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Introduction to Content Marketing
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Lean Six Sigma Green Belt (ICGB)
    Institute of Industrial and Systems Engineers
    May, 2020
    - Sep, 2024
  • CPR/AED/First Aid
    MizzouRec Services and Facilities
    Apr, 2019
    - Sep, 2024

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Account Associate
      • Mar 2023 - Present
    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Customer Success Manager
      • Feb 2023 - Mar 2023
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Recruitment Coordinator
      • May 2022 - Feb 2023
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Marketing and Communication Graduate Student Assistant
      • Aug 2021 - Jun 2022

      -Update and maintain digital asset management system, MerlinOne -Provide photography services to building faculty and staff -Collaborate with Director and Social Media Specialist on social media strategies and opportunities for content generation -Review and maintain slides for the jumbotron screen in the atrium of the building

    • Graduate Programs Office Graduate Assistant
      • Aug 2019 - Jun 2022

      -Update and maintain Graduate Programs Office social media accounts on platforms including Linkedin, Instagram, and Facebook-Develop informational documents to inform both current and potential students-Collaborate with office staff on student and faculty issues-Maintain graduate student workspace

    • Treasurer
      • May 2021 - Jun 2022

      • Prepare the club’s budget, present it to the board for approval, and ensure that club activities adhere to the budget • Maintain accurate financial records throughout the year to be reviewed at any time by members, other officers, or administration • Inform the club of its financial strengths and weaknesses • Understand school and club policies regarding student financial accounts relating to school organizations • Prepare the club’s budget, present it to the board for approval, and ensure that club activities adhere to the budget • Maintain accurate financial records throughout the year to be reviewed at any time by members, other officers, or administration • Inform the club of its financial strengths and weaknesses • Understand school and club policies regarding student financial accounts relating to school organizations

    • United States
    • Construction
    • 1 - 100 Employee
    • Social Media Specialist
      • Mar 2021 - Jun 2022
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Facilitator Intern
      • May 2021 - Aug 2021

      • Assist Performance Improvement Manager to develop and conduct performance improvement initiatives throughout the organization • Utilize Lean Six Sigma and TeamSTEPPS methodology to educate staff and develop performance improvement action items • Collaborate with organization executives on continuing organizational projects such as the adoption of a new electronic health record, supply issues and limitations, and patient volume recovery • Assist Performance Improvement Manager to develop and conduct performance improvement initiatives throughout the organization • Utilize Lean Six Sigma and TeamSTEPPS methodology to educate staff and develop performance improvement action items • Collaborate with organization executives on continuing organizational projects such as the adoption of a new electronic health record, supply issues and limitations, and patient volume recovery

    • Head Coach
      • Oct 2020 - Apr 2021
    • President
      • Apr 2018 - Aug 2019

      - Lead over thirty women in weekly practices and tournaments- Communicate directly with university staff- Facilitate communication between members of the club and university staff- Organize all club events, tournaments, and practices- Oversee four executive members- Communicate with individuals at other universities regarding club participation in tournaments

    • Treasurer
      • May 2017 - Aug 2018

      • Prepare the club’s budget, present it to the board for approval, and ensure that club activities adhere to the budget• Maintain accurate financial records throughout the year to be reviewed at any time by members, other officers, or administration• Inform the club of its financial strengths and weaknesses • Understand school and club policies regarding student financial accounts relating to school organizations

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Facility Frontline
      • Oct 2018 - Jun 2019

      Facility Frontline staff is responsible for delivering quality guest service to student and non-student members. Individuals must be assertively friendly and have a working knowledge about facilities and services provided to members. Under the supervision of the Facility Leads and Facility Coordinators, frontline staff will facilitate services at the east and west access points, all fitness spaces and Brewer Station, the equipment checkout desk at the Student Recreation Complex. Frontline staff members work to enhance the experience of MizzouRec members through excellent customer service and must take pride in the quality of their work and demonstrate initiative. Show less

    • MWPVC Women's Advisory Committee
      • Jan 2019 - May 2019

      -Represent 25 conference teams -Provide feedback to the conference officials -Communicate with conference officials and team representatives to resolve conference issues -Represent 25 conference teams -Provide feedback to the conference officials -Communicate with conference officials and team representatives to resolve conference issues

    • Executive Committee Member
      • Sep 2018 - May 2019

      - Collaborate with Executive Committee members regarding club sport issues - Facilitate philanthropy event with 41 active club sport teams - Oversee tier applications and budget requests annually - Collaborate with Executive Committee members regarding club sport issues - Facilitate philanthropy event with 41 active club sport teams - Oversee tier applications and budget requests annually

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Intern
      • May 2018 - Jul 2018

      o Communicate with hospital Executive Committee members including CEO, CFO, CNO, Risk Manager, Director of Human Resources and Director of Quality o Assist and observe interviews for potential employees o Collaborate on different hospital issues and events including Pride Week and hiring events o Attend and participate in various meetings regarding topics including internal personnel, expansion and restructuring projects, and emergency management o Communicate with hospital Executive Committee members including CEO, CFO, CNO, Risk Manager, Director of Human Resources and Director of Quality o Assist and observe interviews for potential employees o Collaborate on different hospital issues and events including Pride Week and hiring events o Attend and participate in various meetings regarding topics including internal personnel, expansion and restructuring projects, and emergency management

    • United States
    • Health and Human Services
    • 1 - 100 Employee
    • Intern
      • Oct 2017 - May 2018

      -Organize projects and manage events involving public health -Collaborate with supervisor and intern team to achieve goals of health prevention and promotion -Execute ‘Get Yourself Tested’ clinics at college campuses across Missouri -Collect and analyze data community data -Organize projects and manage events involving public health -Collaborate with supervisor and intern team to achieve goals of health prevention and promotion -Execute ‘Get Yourself Tested’ clinics at college campuses across Missouri -Collect and analyze data community data

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Corresponding Secretary
      • Nov 2016 - Dec 2017

      -Monitor events and administration between all Greek organizations on the University of Missouri's campus on behalf of Kappa Kappa Gamma, Theta Chapter. - Administer the process of ordering the organization's badges. - Oversee alumni relations within the organization for events such as football games.

    • Apparel Manager
      • Apr 2015 - Aug 2017

      -Design, present and sell apparel to the chapter-Manage concerns of member of the chapter relating to apparel

    • Fleur-De-Leader
      • Apr 2016 - Oct 2016

      • Hold weekly meetings to discuss both school and sorority involvement• Help new members learn about Kappa Kappa Gamma's history and traditions• Act as a resource for new members to ask questions and seek advice

    • France
    • 1 - 100 Employee
    • Stylist
      • Jun 2016 - Oct 2016

      • Ensure high levels of customer satisfaction through excellent sales service • Assess customers needs and provide assistance and information on product features • Working knowledge of customer and market dynamics and requirements • Ensure high levels of customer satisfaction through excellent sales service • Assess customers needs and provide assistance and information on product features • Working knowledge of customer and market dynamics and requirements

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Care Technician
      • May 2015 - May 2016

      • Keep patient rooms tidy and sanitized • Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) • Take fluid samples or other specimens for testing • Ensure rooms have adequate patient care supplies • Assist patients with particular issues or needs • Provide appropriate emotional support • Keep patient rooms tidy and sanitized • Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.) • Take fluid samples or other specimens for testing • Ensure rooms have adequate patient care supplies • Assist patients with particular issues or needs • Provide appropriate emotional support

Education

  • Missouri School of Journalism
    Certificate, Interactive Media
    2021 - 2022
  • University of Missouri Trulaske College of Business
    Master of Business Administration - MBA
    2019 - 2022
  • University of Missouri-Columbia, School of Medicine
    Master of Health Administration - MHA
    2019 - 2022
  • University of Missouri-Columbia
    Bachelor of Science (BS), Health Science
    2015 - 2019

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