Experience

THE VICTORIA FALLS HOTEL

• Zimbabwe
• Hospitality
• 1 - 100 Employee

• Receptionist Cashier

  • May 2023 - Present



The Gap Company

• Harare, Zimbabwe

• Administrator and Human Resource Officer

  • Dec 2021 - Oct 2022

  • Supervised the direction of projects, ensuring that clients specifications and requirements are met • Selected and kept inventory of tools and materials for projects • Reviewing progress and writing reports • Basic Bookkeeping and budgeting to help an office run smoothly and efficiently • Improved relations between employees and management, by effectively implementing team building activities • Successfully interviewed, hired and trained 3 individuals for procurement team within a tight deadline • Provided exceptionally support to managers and co-workers, increasing the overall efficiency of the office by 30% Show less



Forche Tours and Travel

• Victoria Falls, Matabeleland North, Zimbabwe

• Travel Consultant

  • Oct 2020 - Oct 2021

  Provided a friendly, enthusiastic and efficient travel booking service to customers. • Tailor made holiday packages and prepared itineraries to the various destinations of interest. • Commended and rewarded by management as a service champion for generating more sales through use of social media engagement and brand awareness campaigns during Covid 19 lockdown • Represented the company at conferences, Expos and professional societies • Supplied travellers with pertinent information that ensured an unforgettable travel experience Turned all customer into smiles by promptly attending to & resolving the issues • Compiled various periodic reports including daily call reports, weekly call schedules, monthly and annual regional sales and market analysis reports • Reviewed professional publications to research on various destinations and means of travel, prices, customs, weather conditions, reviews • Negotiated and partnered with a bank which helped clients to purchase USD using ZWL at official rate to purchase Air tickets and Travel Allowance, resulting in increased sales. Show less



Inkamic Private Limited

• Bulawayo, Zimbabwe

• Office Administrator

  • Aug 2018 - Sep 2020

  • Maintained all statistical and financial records • Served clients regarding all sales related issues, attended to and resolved client complaints. • Kept an updated and stock record database which improved the efficiency of the company • Maintained all statistical and financial records • Served clients regarding all sales related issues, attended to and resolved client complaints. • Kept an updated and stock record database which improved the efficiency of the company



Nu Twist Magazine

• Bulawayo, Zimbabwe

• Publishing Manager

  • Jan 2014 - Nov 2014

  • Identified fresh material for each publication and negotiated with corporate partners for sponsorship • Convinced large corporates like Econet and Netone to advertise in the magazine • Maintaining a positive working relationship with publishers. • Negotiated for a reduction in publication costs which significantly reduced administration costs by 30% • Identified fresh material for each publication and negotiated with corporate partners for sponsorship • Convinced large corporates like Econet and Netone to advertise in the magazine • Maintaining a positive working relationship with publishers. • Negotiated for a reduction in publication costs which significantly reduced administration costs by 30%