Catherine Tolbert
Chief Operating Officer at The Jimenez Law Firm, P.C.- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Experience
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The Jimenez Law Firm, P.C.
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United States
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Law Practice
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1 - 100 Employee
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Chief Operating Officer
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Aug 2020 - Present
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Low T Center
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United States
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Medical Practices
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100 - 200 Employee
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Regional Operations Manager
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2018 - 2020
I was recruited by the COO to lead the largest region for the holistic men’s and women’s medical care company, including 10 men’s centers and 6 women’s centers across Austin, San Antonio, Houston, and Dallas. Instrumental in growth, I developed the strategy that resulted in a 25% increase in annual revenue in 2019 by adding additional products and optimizing training and scheduling. I lead a large cross-functional team of 140+ employees, overseeing all hiring, recruiting, and training. I was recruited by the COO to lead the largest region for the holistic men’s and women’s medical care company, including 10 men’s centers and 6 women’s centers across Austin, San Antonio, Houston, and Dallas. Instrumental in growth, I developed the strategy that resulted in a 25% increase in annual revenue in 2019 by adding additional products and optimizing training and scheduling. I lead a large cross-functional team of 140+ employees, overseeing all hiring, recruiting, and training.
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7-Eleven
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Egypt
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Commercial and Industrial Equipment Rental
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1 - 100 Employee
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Field Business Consultant/District Manager
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2012 - 2019
I lead operations for eleven of the highest-producing 7-Eleven stores in Austin, TX with a combined revenue over $16M and 220+ employees. I worked collaboratively with corporate and franchise owners to deliver maximum profit growth for each location. I oversaw all audits, invoices, inventory, vendor management, and regulation and compliance to ensure a high standard. Additionally, I average a 15-20% increase YoY across all locations. I also led community partnerships and social responsibility initiatives, including the annual 7-Eleven Day with coordination from local organizations for health, wellness, and community support. Show less
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Human Resource Manager
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2011 - 2012
I led operational support and management of Human Resource functions across 75 Speedy Stop stores in Central and South Texas with a combined 1,100 employees. I oversaw recruiting, succession planning, workforce stabilization, compliance, compensation, benefits, team relations, team member development and employee communications. Additionally, I led the HR budget, audits, compliance, vendor management, and inventory, and designed a new onboarding training program that incorporated data analysis and metric to track effectiveness and ensure a safe and empowering work environment. Show less
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ExxonMobil
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Oil and Gas
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700 & Above Employee
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Human Resource Performance Support Manager
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1996 - 2011
I was promoted from Training Director and Territory Manager to oversee management of HR functions for 55 stores across Austin and San Antonio, TX with 550+ employees. I led recruiting, hiring, training, certifications, coaching, and leadership development as well as worker’s compensation claims, benefits, compensation, and workforce stabilization. I developed and led all safety, OSHA, environmental health, and safety, diversity, and harassment training and developed a reward recognition program for safety and performance management across the region. Show less
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McLane Company
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Training Specialist
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1995 - 1996
I developed and implemented training programs for warehouse, sales, and management employees. I oversaw new employee training, employee recognition programs, ESL training, and computer training and acted as liaison between hourly and salaried employees. I developed and implemented training programs for warehouse, sales, and management employees. I oversaw new employee training, employee recognition programs, ESL training, and computer training and acted as liaison between hourly and salaried employees.
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PepsiCo
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United States
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Food and Beverage Services
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700 & Above Employee
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Customer Service Rep / Dispatch and Install Tech Supervisor
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1990 - 1995
I oversaw new product installs and led operations for deliveries and warehouse distribution. Additionally, I led Hispanic marketing and community development for my region. I oversaw new product installs and led operations for deliveries and warehouse distribution. Additionally, I led Hispanic marketing and community development for my region.
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Education
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Texas Tech University
Bachelor's degree, Communications/Public Relations