Catherine Tolbert

Chief Operating Officer at The Jimenez Law Firm, P.C.
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Chief Operating Officer
      • Aug 2020 - Present
    • United States
    • Medical Practices
    • 100 - 200 Employee
    • Regional Operations Manager
      • 2018 - 2020

      I was recruited by the COO to lead the largest region for the holistic men’s and women’s medical care company, including 10 men’s centers and 6 women’s centers across Austin, San Antonio, Houston, and Dallas. Instrumental in growth, I developed the strategy that resulted in a 25% increase in annual revenue in 2019 by adding additional products and optimizing training and scheduling. I lead a large cross-functional team of 140+ employees, overseeing all hiring, recruiting, and training. I was recruited by the COO to lead the largest region for the holistic men’s and women’s medical care company, including 10 men’s centers and 6 women’s centers across Austin, San Antonio, Houston, and Dallas. Instrumental in growth, I developed the strategy that resulted in a 25% increase in annual revenue in 2019 by adding additional products and optimizing training and scheduling. I lead a large cross-functional team of 140+ employees, overseeing all hiring, recruiting, and training.

    • Egypt
    • Commercial and Industrial Equipment Rental
    • 1 - 100 Employee
    • Field Business Consultant/District Manager
      • 2012 - 2019

      I lead operations for eleven of the highest-producing 7-Eleven stores in Austin, TX with a combined revenue over $16M and 220+ employees. I worked collaboratively with corporate and franchise owners to deliver maximum profit growth for each location. I oversaw all audits, invoices, inventory, vendor management, and regulation and compliance to ensure a high standard. Additionally, I average a 15-20% increase YoY across all locations. I also led community partnerships and social responsibility initiatives, including the annual 7-Eleven Day with coordination from local organizations for health, wellness, and community support. Show less

    • Human Resource Manager
      • 2011 - 2012

      I led operational support and management of Human Resource functions across 75 Speedy Stop stores in Central and South Texas with a combined 1,100 employees. I oversaw recruiting, succession planning, workforce stabilization, compliance, compensation, benefits, team relations, team member development and employee communications. Additionally, I led the HR budget, audits, compliance, vendor management, and inventory, and designed a new onboarding training program that incorporated data analysis and metric to track effectiveness and ensure a safe and empowering work environment. Show less

    • Oil and Gas
    • 700 & Above Employee
    • Human Resource Performance Support Manager
      • 1996 - 2011

      I was promoted from Training Director and Territory Manager to oversee management of HR functions for 55 stores across Austin and San Antonio, TX with 550+ employees. I led recruiting, hiring, training, certifications, coaching, and leadership development as well as worker’s compensation claims, benefits, compensation, and workforce stabilization. I developed and led all safety, OSHA, environmental health, and safety, diversity, and harassment training and developed a reward recognition program for safety and performance management across the region. Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Training Specialist
      • 1995 - 1996

      I developed and implemented training programs for warehouse, sales, and management employees. I oversaw new employee training, employee recognition programs, ESL training, and computer training and acted as liaison between hourly and salaried employees. I developed and implemented training programs for warehouse, sales, and management employees. I oversaw new employee training, employee recognition programs, ESL training, and computer training and acted as liaison between hourly and salaried employees.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Customer Service Rep / Dispatch and Install Tech Supervisor
      • 1990 - 1995

      I oversaw new product installs and led operations for deliveries and warehouse distribution. Additionally, I led Hispanic marketing and community development for my region. I oversaw new product installs and led operations for deliveries and warehouse distribution. Additionally, I led Hispanic marketing and community development for my region.

Education

  • Texas Tech University
    Bachelor's degree, Communications/Public Relations

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