Implementation Consultant

• Sep 2022 - Present

Implementation Consultant II

• May 2019 - Sep 2022

Self motivated individual with experience across multiple industries including customer support, automotive, and information technologies.

Solutions Implementation Coordinator

• May 2019 - Jul 2022

As a Solutions Implementation Coordinator, I facilitate data transfers to and from our dealerships and third party companies, including the initial implementation and technical issues. I also assist our sister department with roll outs for new Software Updates. We call our clients and let them know that these updates are scheduled, advise where they can get training and answer any questions they may have.

Third Party Specialist

• May 2018 - May 2019

Implementation Consultant II

• May 2020 - Jul 2022

Completes data integrations between dealerships and third party companies, ensuring the integrations are completed promptly and per client requests. Provides guidance to clients during software updates, working with them to schedule an ideal time and helping the process move smoothly. Internal expert on third party processes, resolving any complex items and providing training to new employees. Co-founded the women’s diversity group SocketWomen, leading monthly meetings with over 100 participants and preparing topics for discussion. Show less

Supervisor

• May 2015 - May 2018