Catherine Seddio
Customer Success Manager at Granbury Solutions- Claim this Profile
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Topline Score
Bio
Jen Melchor
Cathy is a positive, energetic leader who motivates her employees and works well with other departments to achieve goals for her team and the company. She exemplifies partnership with both customers and employees. She's an advocate for customers, and a leader by example for everyone on her team — always going the extra mile to help her team members reach their goals. In my entire career, I have never heard any manager's employees speak as highly of their manager as Cathy's do of her. And not just from a "likeability" standpoint, but more importantly, they respect her for her character and integrity, and the job she does with and for them, day in and day out. She holds herself and her team to the highest standards, refusing to fail or be satisfied with adequacy. She has built a team culture around doing whatever it takes to fulfill commitments and to ultimately meet and exceed their goals. Cathy never overpromises and always delivers, which helps executive managers use accurate, not overly inflated projections they can rely on to make critical decisions for our business. Cathy is a tremendous asset to Granbury Solutions, and an example to all of us in work ethic, character, integrity, and pure grit.
Jen Melchor
Cathy is a positive, energetic leader who motivates her employees and works well with other departments to achieve goals for her team and the company. She exemplifies partnership with both customers and employees. She's an advocate for customers, and a leader by example for everyone on her team — always going the extra mile to help her team members reach their goals. In my entire career, I have never heard any manager's employees speak as highly of their manager as Cathy's do of her. And not just from a "likeability" standpoint, but more importantly, they respect her for her character and integrity, and the job she does with and for them, day in and day out. She holds herself and her team to the highest standards, refusing to fail or be satisfied with adequacy. She has built a team culture around doing whatever it takes to fulfill commitments and to ultimately meet and exceed their goals. Cathy never overpromises and always delivers, which helps executive managers use accurate, not overly inflated projections they can rely on to make critical decisions for our business. Cathy is a tremendous asset to Granbury Solutions, and an example to all of us in work ethic, character, integrity, and pure grit.
Jen Melchor
Cathy is a positive, energetic leader who motivates her employees and works well with other departments to achieve goals for her team and the company. She exemplifies partnership with both customers and employees. She's an advocate for customers, and a leader by example for everyone on her team — always going the extra mile to help her team members reach their goals. In my entire career, I have never heard any manager's employees speak as highly of their manager as Cathy's do of her. And not just from a "likeability" standpoint, but more importantly, they respect her for her character and integrity, and the job she does with and for them, day in and day out. She holds herself and her team to the highest standards, refusing to fail or be satisfied with adequacy. She has built a team culture around doing whatever it takes to fulfill commitments and to ultimately meet and exceed their goals. Cathy never overpromises and always delivers, which helps executive managers use accurate, not overly inflated projections they can rely on to make critical decisions for our business. Cathy is a tremendous asset to Granbury Solutions, and an example to all of us in work ethic, character, integrity, and pure grit.
Jen Melchor
Cathy is a positive, energetic leader who motivates her employees and works well with other departments to achieve goals for her team and the company. She exemplifies partnership with both customers and employees. She's an advocate for customers, and a leader by example for everyone on her team — always going the extra mile to help her team members reach their goals. In my entire career, I have never heard any manager's employees speak as highly of their manager as Cathy's do of her. And not just from a "likeability" standpoint, but more importantly, they respect her for her character and integrity, and the job she does with and for them, day in and day out. She holds herself and her team to the highest standards, refusing to fail or be satisfied with adequacy. She has built a team culture around doing whatever it takes to fulfill commitments and to ultimately meet and exceed their goals. Cathy never overpromises and always delivers, which helps executive managers use accurate, not overly inflated projections they can rely on to make critical decisions for our business. Cathy is a tremendous asset to Granbury Solutions, and an example to all of us in work ethic, character, integrity, and pure grit.
Experience
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Thrive POS
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Aug 2014 - Present
Began as a Customer Relations Representative, consistently meeting all sales quotas and KPIs, honored with awards including President’s Club and Hero Award. Promoted to Customer Relations Sales Manager in 2018, managing a team of 3 where we have met and exceeded our sales, retention, and service quotas year after year. Began as a Customer Relations Representative, consistently meeting all sales quotas and KPIs, honored with awards including President’s Club and Hero Award. Promoted to Customer Relations Sales Manager in 2018, managing a team of 3 where we have met and exceeded our sales, retention, and service quotas year after year.
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Red Hot & Blue
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United States
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Restaurants
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1 - 100 Employee
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Waitress / Bartender
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Aug 2010 - Aug 2014
Provided excellent customer service to patrons while developing professional interpersonal skills and relationship building tools for the future. Provided excellent customer service to patrons while developing professional interpersonal skills and relationship building tools for the future.
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Newt Global
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United States
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Information Technology & Services
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200 - 300 Employee
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Sales Intern
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Aug 2013 - Aug 2013
Worked with account manager for Verizon assisting with sales recruitment reviewing resumes, contacting candidates, scheduling interviews with hiring managers. Worked with account manager for Verizon assisting with sales recruitment reviewing resumes, contacting candidates, scheduling interviews with hiring managers.
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Education
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University of North Texas
Bachelor of Arts, Sociology
Community
