Experience

St Anne-Pacelli Catholic School

• United States
• 1 - 100 Employee

• Elementary School Teacher

  • Jul 2020 - Present

  5th Grade Teacher 5th Grade Teacher

• Substitute Teacher

  • Nov 2019 - Feb 2020

Raza Household
• Stay at home mom

  • 2010 - May 2019

Immaculate Conception School
• Primary and Secondary Education
• 200 - 300 Employee
• Early Care and Substitute Teacher

  • Aug 2016 - May 2017


Lenovo

• China
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Federal Account Representative

  • Oct 2006 - Feb 2010

  Rapidly advanced through several positions with diverse support responsibilities for a manufacturer of personal computers and other technology products. Assisted representatives with the federal government in purchasing notebook / desktop computers and peripherals. Employed outstanding communication in all aspects of customer service and support. Garnered a reputation for providing excellent customer service. Assembled a product catalog for customers within assigned region. Trained teammates on new TAA processes for Federal Team. Assumed leadership role in helping management complete required reports. 2009 Public Sector Inside Sales Rep of the Year. Show less

• Inside Sales Support Representative

  • May 2006 - Oct 2006

  As Inside Sales Support Representative, supported all sales representatives in the Northeast in the areas of pricing, communications, loaner requests, and catalog development for customers.

• Customer Support Representative

  • Nov 2005 - May 2006

  Entered company as Customer Support Representative, assisting large enterprise customers with returns, order entry, credits, and product tracking.



MarketSource/Cisco System

• Partner Support Representative

  • Mar 2005 - Aug 2005

  Delivered customer service assistance and administrative support to channel account managers and Cisco system partners related to information on diverse marketing programs and price deviations. Helped resellers obtain product discounts. Delivered customer service assistance and administrative support to channel account managers and Cisco system partners related to information on diverse marketing programs and price deviations. Helped resellers obtain product discounts.



Sports Wired

• United Kingdom
• Spectator Sports

• Office Assistant

  • 2004 - 2005

  Provided office support to online retailer of college paraphernalia, including inventory, order fulfillment, customer service, product packing, mail sorting, and telephone management. Helped identify more expedient packaging to prepare products for delivery. Processed orders to ensure timely shipping to multiple locations to US and APO addresses. Provided office support to online retailer of college paraphernalia, including inventory, order fulfillment, customer service, product packing, mail sorting, and telephone management. Helped identify more expedient packaging to prepare products for delivery. Processed orders to ensure timely shipping to multiple locations to US and APO addresses.



UNIVERSITY OF PHOENIX

• United States
• Higher Education
• 700 & Above Employee

• Marketing & Communications Student

  • Jan 2000 - Jan 2002

  Completed classroom and Web-based education, including participation on various project teams to capitalize upon innovative management and communication strategies by honing expertise in marketing concepts and applications. Identified real-world applications for methodologies within the public and private sectors. Utilized project development skills to execute a marketing campaign from planning through product release. Key Class Project:  Participated in final class project, which consisted of developing a marketing plan for a specific product. Created budgets to analyze creative side. Identified target market. Worked with teams to analyze each group project and compile documentation into final form. . Show less