Operations Manager

• May 2022 - Present

Team Assistant

• Sep 2021 - Apr 2022

Parent Governor

• Jul 2021 - Present

Freelance Writer

• Oct 2013 - Present

UK-based creative non-fiction writer. UK-based creative non-fiction writer.

Executive Assistant to Managing Director and CEO & Office Manager - through TimeEtc

• Jan 2020 - Mar 2022

A client-centered strategic communications agency, focussed on serving large, often multinational, clients who are looking for fast moving entrepreneurial communications solutions. A client-centered strategic communications agency, focussed on serving large, often multinational, clients who are looking for fast moving entrepreneurial communications solutions.

Virtual Assistant

• Oct 2016 - Mar 2022

To provide ongoing personal and executive assistance and support to busyentrepreneurs and organisations of all sizes and sectors, including high profile clients andindividuals of high net worth.Established strong working relationships with clients from a variety of organisations, many of whom I worked with for several years. To provide ongoing personal and executive assistance and support to busyentrepreneurs and organisations of all sizes and sectors, including high profile clients andindividuals of high net worth.Established strong working relationships with clients from a variety of organisations, many of whom I worked with for several years.

Executive Assistant - through TimeEtc

• Sep 2018 - Sep 2021

Spring Impact equips ambitious teams with the skills, tools and mindsets needed on their journey to achieve social impact at scale. Spring Impact equips ambitious teams with the skills, tools and mindsets needed on their journey to achieve social impact at scale.

Booking Coordinator and Executive Assistant to Director - though TimeEtc

• Apr 2020 - Dec 2020

Responsible for managing all bookings via Airbnb, HomeAway (now Vrbo) and direct bookings. Dealt with customer enquiries in both French and English. Liaised with the team on the ground in France to coordinate check-ins and check-outs, maintenance requests and to ensure all complaints / enquiries from guests were dealt with in a timely fashion. Responsible for managing all bookings via Airbnb, HomeAway (now Vrbo) and direct bookings. Dealt with customer enquiries in both French and English. Liaised with the team on the ground in France to coordinate check-ins and check-outs, maintenance requests and to ensure all complaints / enquiries from guests were dealt with in a timely fashion.

Personal Assistant - through TimeEtc

• Aug 2019 - May 2020

Personal Assistant to Sarah-Jane Crawford, a television and radio presenter, and DJ Personal Assistant to Sarah-Jane Crawford, a television and radio presenter, and DJ

PA to Director - through TimeEtc

• Feb 2019 - Jan 2020

Purple Monster is a Creative Engagement agency designing and delivering virtual meetings and events with creativity and style. Purple Monster is a Creative Engagement agency designing and delivering virtual meetings and events with creativity and style.

Volunteer Business Administrator and Operations Director

• Nov 2018 - Aug 2019

Client Services Assistant (Switzerland & France) - through TimeEtc

• Aug 2017 - Aug 2019

At Home Switzerland SARL offers furnished apartments to individual business travellers and corporate clients in Switzerland and France on a short, medium or extended stay basis, and runs a booking platform with over 50 different supplier partners.http://www.athomeswitzerland.ch/ At Home Switzerland SARL offers furnished apartments to individual business travellers and corporate clients in Switzerland and France on a short, medium or extended stay basis, and runs a booking platform with over 50 different supplier partners.http://www.athomeswitzerland.ch/

EA to Director - through TimeEtc

• Nov 2016 - Sep 2018

Providing EA support to Director Providing EA support to Director

Class Teacher

• Jan 2015 - Aug 2016

Class teacher working across KS1 and KS2. Class teacher working across KS1 and KS2.

Volunteer Caseworker

• Aug 2014 - Feb 2015

To help vulnerable asylum seekers and refugees to access suitable support services, the NHS, social services and legal representatives. Offer practical support and advice to refugees and asylum seekers to help them settle in to a new environment.To liaise with external agencies such as the Home Office and G4S on behalf of our beneficiaries.To offer emotional support in a time that is often very difficult for refugees and asylum seekers. To help vulnerable asylum seekers and refugees to access suitable support services, the NHS, social services and legal representatives. Offer practical support and advice to refugees and asylum seekers to help them settle in to a new environment.To liaise with external agencies such as the Home Office and G4S on behalf of our beneficiaries.To offer emotional support in a time that is often very difficult for refugees and asylum seekers.

Reading Recovery Teacher

• Aug 2010 - Aug 2014

Early Literacy expert with specialist knowledge of early literacy behaviours in reading and writing. Providing 1:1 nurturing support for children aged 5 and 6 who are struggling to read and write ensuring they make accelerated progress and catch up with their peers. Delivering daily phonics sessions to Key Stage 1 children. Literacy support to small groups across Key Stage 2 and 1:1 support for Key Stage 2 children before and after school where needed.Also a Staff Governor on the school Governing Body; member of Finance Committee and School Improvement Committee.

Teacher

• Jul 2007 - Aug 2010

KS2 teacher working in Year 5 with additional responsibility for the role of Modern Foreign Languages. Responsibilities included planning and delivering a varied, inventive and stimulating curriculum in Year 5, carrying out assessments and writing reports. Ensuring all children’s needs were met and providing a nurturing supportive environment in which children were encouraged to thrive . Responsible for teaching primary French to all classes across Key Stage 2.

Trainee Teacher

• Mar 2007 - Mar 2007

Teaching placement in a bilingual class (French and Corsican) as part of the PGCE course. Observed the practice of the teachers working in the French education system and was responsible for teaching some of the sessions myself, including English. Teaching placement in a bilingual class (French and Corsican) as part of the PGCE course. Observed the practice of the teachers working in the French education system and was responsible for teaching some of the sessions myself, including English.

Service Support Officer, Cleansing Services

• Mar 2003 - Aug 2006

Providing admin support for Cleansing Services department, consisting of 180 manual workers, eight area managers and three senior managers. Liaising with the council contact centre employees and dealing tactfully with complaints from members of the public. Providing quality service to members of the public and working as part of a team. Communicating effectively and efficiently with workforces out on site via a radio system. Processing monthly pay for manual workforce of 180 and dealing with any pay queries. Managing bookings and ensuring accurate monthly billing for corporate customers. Abandonned vehicles admin officer for Leicester City Council; processing paperwork for each vehicle, following strict legal procedures, liaising with the Police, DVLA and third party contractors leading to removal and disposal of vehicles. Good at working under pressure. Efficient and organised at working to strict deadlines. Skilled in defusing irate members of the public.PA support to the Trade Services Manager: diary management, arranging meetings on his behalf, attending meetings to minute take and distribute after the meetings, report writing, answering the phone, screening calls and taking accurate messages, composing and typing correspondence, sending emails and processing incoming and outgoing mail.

Sessional Interpreter and Translator, Eastern Leicester PCT

• Dec 2003 - Mar 2006

Providing an interpretation and translation service between medical professionals and NHS patients in French and Italian. Work was on-call and often short notice. Due to patient confidentiality very few details were released prior to appointments so thinking on your feet in a wide variety of medical situations was an essential skill. Discretion, impartiality, compassion and professionalism were key skills in this role. Providing an interpretation and translation service between medical professionals and NHS patients in French and Italian. Work was on-call and often short notice. Due to patient confidentiality very few details were released prior to appointments so thinking on your feet in a wide variety of medical situations was an essential skill. Discretion, impartiality, compassion and professionalism were key skills in this role.

English Language Assistant

• Sep 2001 - May 2002

Year abroad from university. Teaching English to students in a French secondary school aged 12 - 20 years old. Included accompanying a school trip from France to Ireland as a member of staff. Private tutor for a family with young children teaching them English after school. Year abroad from university. Teaching English to students in a French secondary school aged 12 - 20 years old. Included accompanying a school trip from France to Ireland as a member of staff. Private tutor for a family with young children teaching them English after school.