Catherine Pellodi
Senior Manager Group Academy at Sector Alarm Group- Claim this Profile
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Bio
Experience
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Sector Alarm Group
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Norway
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Security and Investigations
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1 - 100 Employee
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Senior Manager Group Academy
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Aug 2022 - Present
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The Bicester Collection
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United Kingdom
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Retail Apparel and Fashion
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700 & Above Employee
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Senior Training Manager Spain
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Apr 2021 - Jan 2022
- Creation of training analysis needs for 230 brands, Value retail team (Sales, Marketing, Hospitality) aligned with yearly KPI’s. - Creation of 3 new programs of Training to support Sales and Hospitality initiatives on Clienteling & Customer Service with monthly Balance scorecard review. - Developing and delivering of soft skills, hard skills and all Managerial Leadership Training for our Value Retail team and Brand Leadership. - Creation of training analysis needs for 230 brands, Value retail team (Sales, Marketing, Hospitality) aligned with yearly KPI’s. - Creation of 3 new programs of Training to support Sales and Hospitality initiatives on Clienteling & Customer Service with monthly Balance scorecard review. - Developing and delivering of soft skills, hard skills and all Managerial Leadership Training for our Value Retail team and Brand Leadership.
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Soho House & Co
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United Kingdom
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Hospitality
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700 & Above Employee
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Europe Learning & Development Manager
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Mar 2018 - Mar 2021
- Strategy & Planning of Learning & Development for Europe Region: Design & implementation of L&D strategy aligned to Business KPI's. - Learning program & Solutions development & delivery: Blended learning programs (Departmental Onboarding plans, Technical & soft Skills, Leadership Development Programs, Diversity & inclusion program) - Learning Management System selection, implementation and administration - Talent development & Performance support to HR function: Talent programs, Coaching, Mentoring initiatives. - Departmental training Function development: Support & develop strong departmental trainers function for impact on business. - International Growth: Successful planning and training of new teams for openings in Amsterdam, Barcelona, Mykonos, and Hong Kong markets. Show less
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Celebrity Cruises
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United States
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Travel Arrangements
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700 & Above Employee
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Human Resources Manager
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Oct 2013 - Dec 2017
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Training and Development Manager
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Dec 2010 - Oct 2013
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Royal Garden Hotel
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United Kingdom
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Hospitality
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200 - 300 Employee
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Learning and Development Officer
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Dec 2007 - Nov 2010
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Hilton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Training Officer
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Jul 2006 - Nov 2007
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Education
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CIPD Qualifications
Level 5 of Human Resources, Huamn Resources -
CMH ACADEMY
Bachelor of Science - BS, Hospitality Administration/Management