Catherine O’Day

Front Desk Coordinator at WASHINGTON ASSOCIATION OF REALTORS
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Contact Information
us****@****om
(386) 825-5501
Location
Olympia, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Front Desk Coordinator
      • Jun 2023 - Present

      I currently work at the Washington Association of Realtors in a temp position. I am proficient on RAMCO and Paperform as well as familiar with NAR, WAR and DOL policies. I answer incoming phone calls and help answer questions and direct people to the right resources. I also help with various tasks and projects that are needed throughout the day. I communicate effectively with my coworkers and with members via phone and email. I also help distribute class materials for upcoming courses and then… Show more I currently work at the Washington Association of Realtors in a temp position. I am proficient on RAMCO and Paperform as well as familiar with NAR, WAR and DOL policies. I answer incoming phone calls and help answer questions and direct people to the right resources. I also help with various tasks and projects that are needed throughout the day. I communicate effectively with my coworkers and with members via phone and email. I also help distribute class materials for upcoming courses and then distribute certificates once classes are over. Show less I currently work at the Washington Association of Realtors in a temp position. I am proficient on RAMCO and Paperform as well as familiar with NAR, WAR and DOL policies. I answer incoming phone calls and help answer questions and direct people to the right resources. I also help with various tasks and projects that are needed throughout the day. I communicate effectively with my coworkers and with members via phone and email. I also help distribute class materials for upcoming courses and then… Show more I currently work at the Washington Association of Realtors in a temp position. I am proficient on RAMCO and Paperform as well as familiar with NAR, WAR and DOL policies. I answer incoming phone calls and help answer questions and direct people to the right resources. I also help with various tasks and projects that are needed throughout the day. I communicate effectively with my coworkers and with members via phone and email. I also help distribute class materials for upcoming courses and then distribute certificates once classes are over. Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Youth and Family Lead
      • Feb 2021 - Jun 2023

      I started at the YMCA as a KidZone worker and over the course of 18 months I became the Youth and Family Lead. As the Youth and Family lead I had many responsibilities including making sure developing and managing 15 Youth programs and curriculums, communicating effectively with staff and members, and managing the KidsZone. I made sure employees were up to date on rules and regulations as well as providing them with support and coaching when needed. I interacted and reached out to members in… Show more I started at the YMCA as a KidZone worker and over the course of 18 months I became the Youth and Family Lead. As the Youth and Family lead I had many responsibilities including making sure developing and managing 15 Youth programs and curriculums, communicating effectively with staff and members, and managing the KidsZone. I made sure employees were up to date on rules and regulations as well as providing them with support and coaching when needed. I interacted and reached out to members in the community to help foster a positive image of the YMCA. I helped with the Strong Kids Campaign where we raised over $400,000 to help children and allow them opportunities at the Y even if parents couldn’t afford it. I also helped collect and analyze the data we were receiving from class registrations and adjust our programs accordingly. I was an integral part of the team and wore many different hats every day. Show less I started at the YMCA as a KidZone worker and over the course of 18 months I became the Youth and Family Lead. As the Youth and Family lead I had many responsibilities including making sure developing and managing 15 Youth programs and curriculums, communicating effectively with staff and members, and managing the KidsZone. I made sure employees were up to date on rules and regulations as well as providing them with support and coaching when needed. I interacted and reached out to members in… Show more I started at the YMCA as a KidZone worker and over the course of 18 months I became the Youth and Family Lead. As the Youth and Family lead I had many responsibilities including making sure developing and managing 15 Youth programs and curriculums, communicating effectively with staff and members, and managing the KidsZone. I made sure employees were up to date on rules and regulations as well as providing them with support and coaching when needed. I interacted and reached out to members in the community to help foster a positive image of the YMCA. I helped with the Strong Kids Campaign where we raised over $400,000 to help children and allow them opportunities at the Y even if parents couldn’t afford it. I also helped collect and analyze the data we were receiving from class registrations and adjust our programs accordingly. I was an integral part of the team and wore many different hats every day. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • Aug 2021 - May 2022

      As a Cutco sales representative, I successfully drove sales and generated revenue by promoting and selling products for various clients. I sold $7000 in product in my first 10 days on the job. I was able to create and manage goals and timelines. I got invited to conferences and was put on the leadership team in my first 2 months. As a Cutco sales representative, I successfully drove sales and generated revenue by promoting and selling products for various clients. I sold $7000 in product in my first 10 days on the job. I was able to create and manage goals and timelines. I got invited to conferences and was put on the leadership team in my first 2 months.

    • United States
    • Farming
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2020 - Jan 2021

      As a customer service representative I communicated with customers and staff effectively. I took orders and payments from customers and helped guide them through the website. As a customer service representative I communicated with customers and staff effectively. I took orders and payments from customers and helped guide them through the website.

    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • Crew Member
      • Aug 2019 - Sep 2020

      As a crew member I took peoples orders and prepared food. I worked in a fast-paced environment while accomplishing many tasks. I worked in an efficient manner that allowed customers to receive exceptional customer service. As a crew member I took peoples orders and prepared food. I worked in a fast-paced environment while accomplishing many tasks. I worked in an efficient manner that allowed customers to receive exceptional customer service.

Education

  • Grand Canyon University
    Bachelor's degree, Elementary Education and Teaching
    2020 - 2023

Community

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